Sadly the blinds feel down about 3 weeks after we hung them My son and dil will come back And secure them better -I like the product -but disappointed they did not hang very long
Margaret · Verified Buyer ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
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We want customers for life”
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In Their Own Words
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The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.61
Based on 2,103 reviews
What Our Customers Say
47 reviews with 2 stars · Clear filters
- Company review
- Company review
The installation instructions were terrible, making it difficult to know when the blinds were properly secured at the top (learned the hard way with the blinds crashing down). Additionally, the tension pull string already broke on one of them. Would recommend looking elsewhere for your blinds.
Nicole · Verified Buyer ·
- Company review
I am still waiting to hear what to do about my blind that was damaged in shipping.
Response from Blindster
We’re sorry to hear you’re still waiting for an update, Aline! We’ve checked on your request and see that we haven’t received the pictures of the damaged shade yet. Once you send those over, we’ll be more than happy to review the damage and assist you with getting a replacement. We appreciate your patience and look forward to getting this resolved!
Aline · Verified Buyer ·
- Company review
I ordered a 29-1/2" wide (( That fit was perfect )) But the height was off I did a 27" Height inside but the reality was it was really 26" inside top to sill ... But I wanted 1" more- 27" ... But the blind came in 25" (? ?) from top to bottom. My bed headboard is 4" taller than the window sill ... So I decided to let it go and not report it. It's not perfect but it does serve it's purpose! I really needed a Blackout Pull Shade ... and it is doing it's job ... So I am fine with the shade becasue it is doing it's job and it's good enough for me. June S
Response from Blindster
Hi June, we're glad to hear that your new blackout shade is providing the darkness you were looking for! That said, we're sorry the height wasn't quite what you anticipated. We understand how important getting the right fit is, and we never want you to feel that you have to settle for something that isn't quite right. A member of our customer service team has reached out to you to learn more about your experience and explore how we may be able to help. Thank you for choosing Blindster and giving us the opportunity to make your window coverings part of your home!
June · Verified Buyer ·
- Company review
grea t but they cost to much . i need 6 more i going to a cheaper place thanks bye
Response from Blindster
Hi Richard! We appreciate you sharing your thoughts with us! We're happy to hear you were pleased with your blinds, but we understand that staying within budget is important when purchasing multiple window treatments. Thank you for considering Blindster for your project. We hope you'll keep us in mind if your needs change, and we wish you the best with your next purchase!
Richard · Verified Buyer ·
- Company review
We are happy with one of our blinds but the other blind does not hang level and it was missing the side piece that attaches with Velcro. I reached out and told you of the issue and sent photos. We have never received the side piece and the blind still does not retract evenly. So overhaul we’re pretty disappointed
Response from Blindster
Hi Carol, thank you for sharing your feedback with us. We're glad to hear you're happy with one of your shades, but we're truly sorry that the other hasn't been working as expected and that the missing return still hasn't made its way to you. We understand your frustration and apologize for the inconvenience. A member of our customer service team will be reaching out to you to assist you further. Thank you for giving us the opportunity to work toward a resolution.
Carol · Verified Buyer ·
- Company review
Not happy with quality of blinds, returned them, however customer service was great, I'll give them that.
Response from Blindster
Hi Lori, we’re sorry to hear that the quality of your shades didn’t meet your expectations and that you ultimately decided to return them. We’re happy to hear, though, that you had a great experience with our customer service team. We truly appreciate you taking the time to share your feedback!
Lori · Verified Buyer ·
- Company review
The cordless wider blinds DO NOT go up properly. It is a struggle. They go up partially in a proper fashion and then I have to keep bringing them up and down multiple times to get them to work. Please review and adjust the mechanism. They do not work
Response from Blindster
Hi Lakshminarasimhan, we’re very sorry to hear about the difficulty you’re experiencing with your shades. We understand how frustrating it must be to have to raise and lower them multiple times to get them to operate correctly. One of our customer service team members will be reaching out to you to go over some troubleshooting steps and help identify what may be causing the issue. We appreciate you bringing this to our attention and look forward to helping get your blinds working properly.
Lakshminarasimhan · Verified Buyer ·
- Company review
I have the blinds however no instructions on how to install.
Response from Blindster
Hi Kim, we apologize for the inconvenience of not having the installation instructions readily available. The instructions are located on the product page for your specific shades, and we’ll also have a member of our customer service team email you a copy directly. Thank you for bringing this to our attention, and we hope to provide you with a smoother experience moving forward!
Kim · Verified Buyer ·
- Company review
Heat seal of bottom of blind was not done with care and produced a lot of wrinkles that cannot be hidden.
Response from Blindster
Hi Matt, we sincerely apologize for the issue with your order. We apologize that the bottom hem was not finished with the level of care and quality we expect along with the wrinkles. We understand how disappointing it is to receive a product that doesn’t meet your expectations. A member of our customer service team will be contacting you directly to provide further assistance.
Matt · Verified Buyer ·
- Company review
Where to start, blinds were ordered and became backordered. Blinds finally showed up without installation instructions.
Response from Blindster
Hi Craig, we apologize for the delay in receiving your shades. Unfortunately, material shortages can occur from time to time and may result in backorders. We're also sorry that your order arrived without the installation instructions. A detailed PDF of the instructions is available on the product page, and our customer service team is always happy to help if you have any questions. You can reach us at [email protected] or 888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST.
Craig · Verified Buyer ·
- Company review
Ok first was the amount of time it took to arrive...awful since they are in Houston and i am in OKC. Yes i understand that time to assemble is a coule days(only ordered 1 blind) so would half a day to assemble . 3 weeks later i m calling to see where my order is.Well guess what folks it was made outside of the country and they could not provide information untill it was shipped . Nothing was said about out of country in their site on this producr as far as i could find. When it did arrive it was the right size and install was simple . THEY NEED TO LET PEOPLE KNOW WHEN IT IS MADE OUT OF COUNTRY . I would not of ordered and looked for different people
Response from Blindster
Hi Roy, thank you for placing an order with us and for taking the time to share your feedback. We’re glad to hear your blind arrived in the correct size and that installation was simple. Estimated production times are listed on each individual product page, and once an order ships, most orders are delivered within 2–5 business days. In reviewing your order, we see that it took 17 days from the date it was placed to the date it was delivered. Some of our window treatments are manufactured in the U.S., while others may come from production facilities in Mexico or Asia. When treatments ship from facilities outside the U.S., we use U.S. tracking numbers, so tracking scans may not appear until the shipment has completed the customs process. We appreciate your feedback and will certainly keep your comments in mind as we continue to improve our customer experience.
Roy · Verified Buyer ·