Customer Reviews for Blindster

What Our Customers Say

120 reviews with 3 stars · Clear filters

• Company review

  Great customer service and beautiful blind. I know you said one side would be off due to the mechanism of the shade. Just suurprised how much wider of a space there is on one side compared to the other. Leaves a very large gap.Also the shade is difficult to roll up.

  Response from Blindster

  Hi Vicki, thank you for your feedback and kind words about our customer service and the shade you received. For inside mount, we apply an 1/8" inside mount deduction, and the fabric width will be approximately 7/8"-1 3/8" less than the ordered width. This is to ensure the shade fits properly within the window frame and operates smoothly. If you received your shade with deductions greater than that please reach out to our customer service team at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.

  Vicki · Verified Buyer · August 1, 2025

• Company review

  If I make another purchase, I probably won't pick these blinds. I like the color, and they were easy to install, but they are made of a flimsy material, which definitely isn't worth $200. I would consider replacing the plastic beaded string for pulling up and down with a flexible handle, especially if the blinds are being used on the exterior.

  Response from Blindster

  Thank you for your feedback Kristie — we truly appreciate you taking the time to share your experience. We're glad to hear you liked the color and found the installation easy, but we're sorry to hear the material and lift option didn’t meet your expectations. If you're ever interested in exploring other styles or need help finding a better fit for your space, please don’t hesitate to reach out. We're always here to help at [email protected] or 1-888-256-8672, Monday through Friday, 8am–5pm CST.

  Kristie · Verified Buyer · July 24, 2025

• Company review

  Good quality only disappointment was one of the blinds was slightly chipped

  Response from Blindster

  Thank you for your feedback, Dakota! We're glad to hear you found the quality good, but we apologize for any defects. Your satisfaction is important to us, and we're here to help if you have any concerns. A member of our customer service team has reached out to you in a separate email.

  Dakota · Verified Buyer · July 15, 2025

• Company review

  I measured to fit my window so the width is perfect the length is good but it won’t stay down it keeps moving up about a inch when it is full length so I’m not happy about it maybe in time it will stay down who knows

  Response from Blindster

  Thanks for your review, and we’re sorry to hear about the issue with your blind not staying down. If the issue is still happening, please don’t hesitate to contact us at [email protected]. We’re happy to assist and want to make sure your blind works just the way it should!

  Eric · Verified Buyer · June 30, 2025

• Company review

  Not as nice as the 5 shades we ordered previously. Took to long to get and other shades we bought had like a doweling and loop on the bottom, these had slates like a pull shade no loops. Measurements were a little off so we had to adjust them and the the godmother that had to hold the chain tight is hard to work.

  Betty · Verified Buyer · June 23, 2025

• Company review

  The pully for the blinds is horrible. If I knew it was like that i would not have wasted my money!! Plus the way the connected the cord is can not put one of the shades ask the way up! They are connected with a plastic bead that gets in the way.

  Response from Blindster

  Thank you for your honest feedback, Jill! We're sorry to hear that you're having issues with the continuous cord loop and the bead stop. A member of our customer service team has reached out to assist you. We appreciate your feedback and look forward to better serving you in the future.

  Jill · Verified Buyer · June 18, 2025

• Company review

  Ordering was straightforward enough, and the price was good. But the blinds are difficult to raise and lower. Especially when raising because they get ouit of line. It's a more complex process than I had expected.

  Response from Blindster

  Thank you for sharing your experience, Geneele! We’re glad you found the ordering process straightforward and the prices appealing. However, we’re sorry to hear that the blinds are proving difficult to operate. We appreciate your feedback as it helps us improve our products for our customers. If you need assistance or advice on how to better use your blinds, please reach out to our customer service team.

  Geneele · Verified Buyer · June 18, 2025

• Company review

  The quality of the blind was ok, I was hoping for slghtly better quality given the price. It also took a couple weeks to manufactor and then another week for delivery. Would probably not order again,

  Response from Blindster

  Thank you for your honest feedback, Greg! We’re sorry to hear that the quality of the shade didn’t quite meet your expectations. We strive to provide the best possible products and understand how important it is to feel satisfied with your purchase. If there’s anything we can do to assist you further, please don’t hesitate to reach out to our customer service team to assist you. We hope to provide you with a better experience in the future!

  Greg · Verified Buyer · June 17, 2025

• Company review

  The blind was just right and fit well, but I failed to order the valence so ordered it separately . The valence took forever to get here since it was ordered from overseas was held in Alaska for days but when we did finally get it, it worked very well. I thought everything was made in the USA, but evidently I was wrong.

  Response from Blindster

  Thank you for your review, Mike! We're glad to hear that the blinds fit well and met your expectations. We apologize for the delay with the valence and understand how frustrating that can be. While some materials and parts may be sourced overseas, we partner with suppliers from various locations to ensure high-quality craftsmanship at the best value. Occasionally, international shipping and customs processing can add unexpected delays. We appreciate your feedback and hope to better serve you in the future.

  Mike · Verified Buyer · June 8, 2025

• Company review

  Blinds are great however I will not order with you again until you stop using FedEx as your carrier. Their service is absolutely terrible.

  Response from Blindster

  Thank you for your feedback, Nicolas! We're glad to hear you enjoy the blinds but are sorry to learn about your past experience(s) with FedEx. We understand how important reliable shipping is and appreciate your input. We're continuously looking for ways to improve our service, and your comments will help us in that process. We hope we can someday earn back your business.

  Nicolas · Verified Buyer · June 3, 2025

• Company review

  OUr blinds arrived and they were each one inch longer than what we ordered. We had to reconfigure the windows and the cabinet next to it to try andmake it work. This was disappointing. Eaqually disappointing was the workman ship and we got soft Romasn shades and the top tier sew lines were crooked. In other words it was not a straight line across. It is such ah ssle to return something that large, but we are not overly impressed

  Response from Blindster

  Thank you for your feedback, Patricia! We're sorry to hear about the issue with your order and that the workmanship didn’t meet your standards. We completely understand your disappointment, as we aim to provide quality products and a seamless experience. A member of our customer service team has reached out to you regarding your order. We appreciate your honesty and hope to better serve you in the future.

  Patricia · Verified Buyer · May 29, 2025

• Company review

  The finish looked blotchy and dusty but when we tried to clean it (with a damp, clean cloth) it looked the same. Very disappointing when you spend money for something new yet it looks dirty and you can’t clean it.

  Response from Blindster

  Thank you for your feedback, and we're truly sorry to hear about the issue with your blinds. We completely understand how disappointing it must be to receive something new that doesn't meet expectations. That said, we’re glad our customer service team was able to step in and assist you with a replacement. Your satisfaction is important to us, and we appreciate the opportunity to make things right. If there’s anything else we can do to help, please don’t hesitate to reach out. Thank you again for giving us the chance to fix the situation!

  Randy · Verified Buyer · May 20, 2025