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Where Genuine Design Meets Everyday Living
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.61
Based on 2,103 reviews
120 reviews with 3 stars · Clear filters
Blinds are nice but it didn't come w instructions. I watched the video online but they didn't explain a lot. They didn't explain how to put the molding or lever on I have extras parts and pieces and screws that I don't know what they are for.
Peggy · Verified Buyer ·
This is a wood blind - the slates are made of wood. However, the bottom rail is not wood, seems to be made of hollow, light weight aluminum. When the blind is lifted up, anywhere from a few inches, half way or all the way up, the stacked slates curve up outward or inward because the bottom rail is too light weight to keep the stacked slates level flat.
Response from Blindster
Thank you for your feedback, Joseph. We appreciate you taking the time to share your experience with your wood blind. If you’re still noticing issues with the bottom rail or how the slats are stacking, please don’t hesitate to contact our customer service team.
Joseph · Verified Buyer ·
Blinds did not come with hardware. We contacted customer service twice. Twice we were told they'd send out the missing hardware and screws. Twice, we received only brackets. No screws. No attachment for the beaded cord. So, no way to open and close blinds. Can't hang them. We contacted Bindster a 3rd time. Representative was very responsive. She asked several questions and ordered the missing hardware and screws for us again. Hopefully we will get the items we need this time.
Response from Blindster
Hi Julia, Thank you for sharing your experience with us. We're sorry to hear that you faced issues with the missing hardware and appreciate your patience as we worked to resolve this for you. Our team is dedicated to ensuring you have everything you need to enjoy your shades, so please don’t hesitate to reach out if there's anything further we can assist you with.
Julia · Verified Buyer ·
The blinds were the right color and fit perfectly. I thought I'd ordered the blinds with the button on the bottom. Instead they came with two clips to use as handles to raise the blinds. I needed them installed and didn't have time to return them. Also, it seemed like they took a really long time to actually arrive following the notice that they'd been shipped.
Response from Blindster
Thanks for sharing your feedback, Lori! We're happy to hear the shades fit perfectly and the color was just right. We're sorry for any confusion during the ordering process regarding the shade you ordered, and we also apologize if delivery took longer than expected with FedEx. If you have any questions or need assistance down the line, feel free to reach out.
Lori · Verified Buyer ·
Color matches nicely. mounting screw is visible. I don't like that
Response from Blindster
Thanks so much for your feedback, Jane! We’re glad to hear the color matches nicely. The mounting screws shouldn’t be visible once installed, so it sounds like there might be a small installation issue. Our customer service team would be happy to help. Feel free to reach out to us at [email protected] or call 1-888-256-8672, Mon–Fri, 8 a.m.–5 p.m. CST.
Jane · Verified Buyer ·
Overall, I'm satisfied with the actual blinds. The installation was straightforward, and relatively easy. I do feel the width was cut a little bit more than the measurement I provided, but the blackout blinds I ordered do a good job of eliminating the outside light. I WAS disappointed in terms of how the delivery went. I received an email that my blinds were on their way and should be expected in approximately 3-4 days. However, in tracking the shipment, it turns out that the shipper didn't even GET the product until 4 days after notification of shipping. This I felt was deceiving, to the point that I contacted my Credit Card company and filed a complaint, believing that this was just another online fraud! Once I DID get confirmation from the shipper, it still took almost a week to arrive. Only after my blinds arrived did I notify the Credit Card company that the investigation be cancelled. There is s definite need to be more clear as to the shipment expected DELIVERY date, and not inform the customer that they will be receiving their order based upon when they supposedly bring the product to the shipper (which was 4 days after the blinds supposedly were made?!). In this day and age where fraud is prevalent, clearer communication is needed!
Response from Blindster
Dan, thank you for sharing your experience. We’re glad you’re happy with how the shade performs, but we apologize for the sizing concern and shipping delays. Your shade should’ve received an approximate 3/8" deduction, so if you received more than that, please reach out to our customer service team so we can assist. We also apologize for the shipping delays, FedEx doesn’t always scan packages between hubs, and a label issue unfortunately caused an additional delay. We take your concerns seriously and appreciate you sharing your experience with us.
Dan · Verified Buyer ·
Quality of the blind was fine. The instructions were a huge disappointment. Not enough detail setting up the chain and operator.
Response from Blindster
Thank you for your feedback, Timothy! We're glad to hear that you found the quality of the shade satisfactory. We apologize for any confusion with the instructions and will take your comments into consideration as we work on improving. Your satisfaction is important to us!
Timothy · Verified Buyer ·
Your previous blinds lasted 6 years before internal plastic spring holders broke. You new ones seem to have elimthast issue. Why have your prices more3 than doubled since then?!?
Response from Blindster
Thanks for sharing your thoughts, Herb! We’re happy to know the replacement is working better than your previous shade. The difference in price could be due to a combination of factors — our products have been redesigned, you may have purchased a different style this time, and we’ve had price increases since your last order about 6 years ago.
Herb · Verified Buyer ·
The sample package arrived AFTER the actual blinds. That was a shame because the one shade I ordered in parchment turned out to be not the best color for that room. And somewhere in reviewing the order so many times with a woman on the phone, I "lost" the detail of "top down, bottomup" for the 53" window, which I am actually sad about... but you could blame that on me maybe....not sure. I am actually considering reordering that one blind but the added cost of a person to install it makes me hesitate. I don't feel like I can rate the blinds yet because they were just installed. I'd like to see how they hold up to my old metal mini blinds. However, I love the green tea color.
Response from Blindster
Janice, thank you for sharing your experience with us! We apologize for the inconvenience with the sample package arriving late and for any confusion on the order details. We’re happy to hear you love the Green Tea color, and we’d love to ensure you’re fully satisfied with your shades. A member of our customer service team has already contacted you to offer support and assistance.
Janice · Verified Buyer ·
The three honeycomb shades were perfect and easily installed. For that I would give you five stars. However, I ordered motorized blackout shades for my bedroom. They were longer that the measured order and I have tried multiple times to set the motorized limits, but cannot do so, very hard, not intuitive at all. They are stuck at the midpoint and I have a sheet covering the top for privacy since we cannot close them completely. For that I give you one star! Threes stars is my average. Need assistance trying to correct the motorized blind.
Response from Blindster
We appreciate your honest feedback, William, and we’re so glad you’re pleased with the honeycomb shades. We’re very sorry you’ve had difficulty with your motorized shade setup. If the issue isn’t resolved yet, please contact us at [email protected] or 1-888-256-8672 (Mon–Fri, 8 AM–5 PM CST), and our team will walk you through the steps or find the best solution for you.
William · Verified Buyer ·
The premium blinds are very nice. However, I would not recommend the super value as they do not have holes in the slats and can come apart. I brought this up to the company and they were quick to respond to my concerns to my satisfaction.
Response from Blindster
Hi Gary, thank you for your review and for highlighting the quality of our 2 Inch Premium Cordless Faux Wood Blinds! We appreciate your insights regarding the Super Value blinds, and we’re sorry to hear about the issues you encountered. Your feedback is invaluable as we work to enhance our products. We're glad our team was able to assist you.
Gary · Verified Buyer ·
Quality and construction appear to be acceptable thus far. They did measure a half inch shorter than requested.
Response from Blindster
Thank you for sharing your feedback Corey! We’re glad to hear the quality and construction are meeting your expectations. We wanted to mention that when it comes to the blinds you ordered, we apply a ½" width deduction to ensure a proper fit. If you notice any deduction greater than that, please reach out to our customer service team so we can look into it for you.
Corey · Verified Buyer ·
