Customer Reviews for Blindster

What Our Customers Say

120 reviews with 3 stars · Clear filters

• Company review

  my concern was with the length of time from order to delivery. I placed my order (6559045) on Jan 2.. ."now in production" notification on Jan 14... shipped Jan 20...delivered Jan 21. I believe the "delay" from order date to production start date was the issue. Other than that, I have installed my blinds and are very happy with them.

  Response from Blindster

  Hi Hank, we apologize for the delay between ordering and the start of production that started on the 7th and appreciate you bringing this to our attention. We’re happy to hear you’re pleased with the blinds once installed and hope to deliver a smoother experience next time. Thank you for your feedback!

  Hank · Verified Buyer · February 1, 2026

• Company review

  We have blinds that are 2 years old and they are failing and you won’t help with warranty. 👎🏼👎🏼👎🏼👎🏼

  Response from Blindster

  Hi Todd, we apologize for the trouble you’re experiencing. While we don’t see any open tickets for your order, our customer service team has contacted you and is ready to help with your warranty concern. Thank you for giving us the chance to assist.

  Todd · Verified Buyer · January 21, 2026

• Company review

  When placing the order I am asked to put which window the blind is for (like living room west window, kitchen or bedroom). On the production that’s delivered there are labels showing which blinds are for which rooms. I have to look up the piece paper I wrote down when I measured the window to find out which dimensions are for which room.

  Response from Blindster

  Thank you for your feedback, Eric. We looked into this and do not see that any window names were added to your order, which is why the labels only reflect the sizes rather than room names. If there’s anything you need help with or if you have questions during installation, our team is always happy to help.

  Eric · Verified Buyer · January 17, 2026

• Company review

  Blinds close only one direction, up and not all the way either with the handle. There seems to be some sort of resistance.

  Response from Blindster

  Hi David, thanks for the feedback. We’re sorry to hear the blind isn’t operating as expected and there’s resistance when raising. A member of our customer service team has reached out to you to assist you with this issue.

  David · Verified Buyer · January 5, 2026

• Company review

  One of the brackets that hangs the blind was bent resulting in a problem hanging the blind.

  Response from Blindster

  Hi Khaled, thanks for the 3-star review. We’re sorry to hear one of the brackets was bent. We’d like to help get this resolved. A member of our customer service team has reached out to you for a replacement.

  Khaled · Verified Buyer · December 15, 2025

• Company review

  The cords are not user-friendly (frayed in spots) and have cheap mounting brackets. I have no confidence that they will last.

  Response from Blindster

  Hi Ed, we appreciate you bringing this to our attention and are sorry to hear about your experience. Your confidence in our products is very important to us. The installation brackets you received are in line with industry standards, but we’d love the chance to investigate the concerns with the continuous cord loops. Please don’t hesitate to contact our customer service team so we can assist you further.

  Ed · Verified Buyer · December 3, 2025

• Company review

  Delivery date was very confusing and took longer than expected.

  Response from Blindster

  Hi Jane, thanks for sharing your feedback. We’re sorry the delivery date was confusing and took longer than expected. We're hoping you are enjoying your product now. Please let us know if we can assist you with anything in the future. We appreciate you choosing Blindster.

  Jane · Verified Buyer · December 2, 2025

• Company review

  I purchased a replacement top down/ bottom up blind for a blindster blind that lasted about 8 years. Upon receiving the replacement blind (same size and style) I noticed they changed the parts in the manufacturing process. The original blind had metal components and raised/lower smoothly. The replacement blind was mostly plastic now and considerably more difficult to open and close. The original blind separated at the seam of the honeycomb blind. The raising/lowering function still worked as well as the day I installed it. I’m giving this new replacement blind 3 stars. Due to the cheaper materials, more difficult function and the doubling of the cost $$.

  Response from Blindster

  Thank you, Joseph, for taking the time to share your detailed feedback with us. We truly appreciate your loyalty over the years and your honesty about the differences you noticed with your replacement shade. Manufacturing costs across the industry have increased over the past 8 years, which has impacted both materials and pricing. That said, your experience with the operation of the new shade is important to us. If you would like assistance with troubleshooting the shade, please don’t hesitate to contact our customer service team at [email protected] or 888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST. We’re always happy to help.

  Joseph · Verified Buyer · November 19, 2025

• Company review

  Was not aware that items had to be imported then inspected by customs. Delayed delivery. Also quality and price is not comparable to HD items

  Response from Blindster

  Peter, thank you for taking the time to share your experience. We apologize for any delay you may have experienced and understand how inconvenient that can be. We also appreciate your comments regarding quality and pricing. If you’d like us to look into your specific product or discuss options to ensure you’re fully satisfied, our customer service team is here to assist.

  Peter · Verified Buyer · November 10, 2025

• Company review

  WAY OVER PRICED UNIT! UPDATE They refunded some money back..with no hesitation. Thanks

  Response from Blindster

  Cory, we appreciate you taking the time to leave your review. We’re sorry to hear you felt the unit was overpriced, and we want to make sure you get the best value. Our customer service team has contacted you and provided a credit through our 30 Day Price Adjustment Guarantee. If you have any additional questions or concerns, please let us know.

  Cory · Verified Buyer · November 4, 2025

• Company review

  Purchase and delivery of honeycomb shade was satisfactory. The reason for the 3 star review is due to dissatisfaction of the plastic "locked" handle used to raise and lower shade. It is difficult to lower the shade due to the lock.

  Peggy · Verified Buyer · November 2, 2025

• Company review

  One of the blinds the valance was cut about a half inch too long won’t click properly into it. It’s spot. The other two blinds are fine happy with those

  Jay · Verified Buyer · October 20, 2025