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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

120 reviews with 3 stars · Clear filters

  • Company review

    Currently waiting to hear back from a Blindster rep about my new blind with a fitting adjustment.

    Response from Blindster

    Natalie, thank you for sharing your experience with us. We’re very sorry for the delay in our response and understand how frustrating that can be when you’re waiting for help. We’re glad to see that your remake has been processed under our Fit or Free Guarantee. Thank you for your patience through this process and for being a valued customer!

    Natalie · Verified Buyer ·

  • Company review

    I ordered light filtering blinds and they block 1090% of the Sun. Ordering was easy, They came quickly

    Roger · Verified Buyer ·

  • Company review

    Need to return item as does not fit well or look good does not match the other shades in the room

    Theresa · Verified Buyer ·

  • Company review

    I’m trying to order the cassettes for the top of the blind… Because I forgot to order them when I got the blinds… I thought I was gonna put him in reverse but ended up putting them in regular so would need these two cassettes but was told that I would have to order a brand new blinds instead of just replacement parts

    Mary · Verified Buyer ·

  • Company review

    For the price there are better options. The material is the thinest I've seen. The layout and mounting sytem is also pretty poor as the end result has large metal tabs sticking out below that are an eyesore. 1 day turnaroud as stated was closer to a week. Not the best experience I've had out of 3 seperate online blind companies.

    Andrew · Verified Buyer ·

  • Company review

    Left bracket does not engage to the top rail of blind! May be u can share some thought to click both sides onto the bracket.

    Ken · Verified Buyer ·

  • Company review

    Overall good product; however both blinds don’t fully retract on one side making them slight crooked when in up position. Also VERY SLOW delivery time.

    Response from Blindster

    Hello Joel, Thank you for your feedback! We’re sorry to hear about the uneven retraction and the delivery delay. Our team will be sending you a follow-up email shortly to help troubleshoot and resolve the issue. We appreciate the opportunity to assist!

    Joel · Verified Buyer ·

  • Company review

    Not terribly impressed with these at all. When I raise them up, half of the time they are uneven with one side refusing to go all the way up no matter how many times I push it up. They do look nice when down.

    Response from Blindster

    Hello Robyn, Thank you for sharing your feedback. We’re sorry to hear you’re experiencing issues with your shade. Our team will be reaching out to you directly with a separate email containing troubleshooting steps so we can help get everything working properly. We appreciate your patience and look forward to resolving this for you.

    Robyn · Verified Buyer ·

  • Company review

    Blinds were very well made. Openning and closing chain was poor and mechanism does not work well. Also blinds were not cut to specification on order.

    Response from Blindster

    Hi David, Thanks for the review. We’re sorry to hear about the beaded lift chain and that the shades were not the size you were expecting. We will be sending you a separate email to gather details and work on getting you taken care of.

    David · Verified Buyer ·

  • Company review

    The mechanism to allow the shade to move up and down is in an awkward position and I am concerned about the durability of the mechanism. In addition, having instructions for instillation in each box would be helpful. It was very frustrating trying to figure out install with no instruction until we opened box # 3.

    Response from Blindster

    Hi Deborah, Thank you for sharing your experience. We’re sorry the shade mechanism feels awkward and you’re concerned about durability. We’ll be sending you a separate email to go over your concerns and see if we need to troubleshoot or discuss alternatives that might be more user-friendly. We appreciate you shopping with Blindster.com.

    Deborah · Verified Buyer ·

  • Company review

    On the website it said ship in a few days which is did but then took awhile in transit. Slightly miss leading but I get it now. The install was not as easy as it should have been. Screws were terrible. Could use 1/4" drive until it hit the bracket then had to struggle with a flat head the rest of the way.

    Response from Blindster

    Patrick, we’re sorry for the frustration you experienced with shipping and installation. While orders may ship quickly, transit times can sometimes take longer than expected, and we understand how that can be disappointing. We also apologize for the difficulty with the screws during install. Thank you for your honest feedback—it helps us continue to improve.

    Patrick · Verified Buyer ·

  • Company review

    The wrong color was sent. The samples that were sent to me confirm it. Photos were sent to blindster and the blinds were going to be sent to me in the right color. They were never sent to production. They were ordered on December 22, 2025. According to customer service they are going to expedite the matter. I'm not sure if I'll get my blinds.

    Response from Blindster

    Hello Ramon, we’re very sorry for the confusion and frustration surrounding the color of your blinds. We completely understand how disappointing that experience must have been. We did want to clarify that we were not able to move forward with remaking the blinds right away, as we hadn’t received a follow-up response confirming how you’d like to proceed with your order. That said, we’re happy to see that the remakes have since been shipped and delivered. If there’s anything further you need or if you have any concerns with the replacements, please don’t hesitate to reach out. We truly appreciate your patience and the opportunity to make this right.

    RAMON · Verified Buyer ·

See our reviews on REVIEWS.io