The wrong color was sent. The samples that were sent to me confirm it. Photos were sent to blindster and the blinds were going to be sent to me in the right color. They were never sent to production. They were ordered on December 22, 2025. According to customer service they are going to expedite the matter. I'm not sure if I'll get my blinds.
Response from Blindster
Hello Ramon, we’re very sorry for the confusion and frustration surrounding the color of your blinds. We completely understand how disappointing that experience must have been. We did want to clarify that we were not able to move forward with remaking the blinds right away, as we hadn’t received a follow-up response confirming how you’d like to proceed with your order. That said, we’re happy to see that the remakes have since been shipped and delivered. If there’s anything further you need or if you have any concerns with the replacements, please don’t hesitate to reach out. We truly appreciate your patience and the opportunity to make this right.