Customer Reviews for Blindster

What Our Customers Say

120 reviews with 3 stars · Clear filters

• Company review

  Blinds and dry goog quality. However, it took too long to get them. Website doesn't give you a clear idea of how long it would take.

  Response from Blindster

  Thank you for taking the time to leave a review, Andy. We're pleased to hear that you found the blinds to be of good quality. We apologize if the production and delivery timeline was not as clear as expected. Each product page displays an estimated ship date, which indicates when the order is expected to leave our production facility, and this information is also shown while items are in the cart. After shipment, delivery generally takes about 5–7 business days. We appreciate your comments and will continue looking for ways to make this information even more visible and helpful for our customers.

  Andy · Verified Buyer · June 12, 2026

• Company review

  2 blinds came too short, and missing hardware.

  Response from Blindster

  Connie, thank you for taking the time to leave a review and share your feedback. We are very sorry to hear that your order arrived with missing hardware and you received a blind at the incorrect length. We reviewed your order and see that the replacement blind and missing parts have since been delivered. We apologize again for the trouble and frustration this situation caused. We value your business and hope to have the opportunity to serve you again and provide a smoother experience from start to finish.

  Connie · Verified Buyer · June 11, 2026

• Company review

  First the negatives: I don't recommend anybody buy the corded option. I bought 2 of these double cellular blinds with corded option and tension controller with an outside mount. The problem is, the cords come out of the front of the top of the headrail instead of out the bottom. I assume blindster did that to keep the blind size basically the same as the headrail length. But now if you mount the tension controller on the wall, it actually sits a few inches BEHIND (from a depth perspective) where the cords comes out of the headrail, and so the cords will rub against the headrail and the blind. It took me awhile to get hold of blindster support, but finally got somebody on the phone who put me on hold, discussed the matter with the product team, then came back and suggested I put shims or spacers or something to get that tension controller out away from the wall. I've attached a photo of what I built myself and what the cords look coming out of the headrail now that I've fixed this, mounting the UTC 6 inches from the wall. But it was all a bit of a pain. Bizzare - as if they just came out with this corded option recently and had not thought this through? Was also quite dissappointed in how it took 2 emails and 3 days to get ANY email response, and then that inital email response was quite off track from my question. Finally had to call 4 days after my initial email. But on the positive side, now that I'm done with that mess, the blinds themselves are actually quite good. I needed really good blackout for south facing windows to keep the room cooler and they seem to do an EXCELLENT job of that. So I would think if anybody skips the corded option and just orders the standard non-corded, will probably be quite happy the blind, which I am. Hardware and mounting is decent too.

  Response from Blindster

  Hi Alan, thank you for taking the time to share such detailed feedback about your experience. We sincerely apologize for the difficulties you encountered with the continuous cord loop and the tension device installation, as well as the delays you experienced when trying to reach our support team. We understand how frustrating it can be when a project doesn't go as smoothly as expected. We do appreciate you sharing the solution you came up with, as feedback like yours helps us identify opportunities to improve both our products and our customer experience. We're also glad to hear that despite these challenges, the shades are performing well and providing the blackout coverage you were looking for. A member of our customer service team will be reaching out to you separately via email to discuss your experience further. Thank you again for your honest review and for giving us the opportunity to improve.

  Alan · Verified Buyer · June 10, 2026

• Company review

  I took advantage of the half off and purchased two blinds, exactly the same one came with a valance that covers the mechanism. The other one has a very short 4 inch valance where you can see the mechanism. I’m not sure where they are both not the same.

  Response from Blindster

  Thank you for your feedback, Karen. We sincerely apologize for the issue with the valance and understand how frustrating it must have been to receive two matching blinds with different valance sizes. After reviewing your order, we can see that a remake was requested and has since been delivered. We appreciate your patience while we worked to resolve the issue and hope the replacement has met your expectations. We value your business and hope to provide you with a much better experience in the future.

  Karen · Verified Buyer · June 7, 2026

• Company review

  Blinds took forever to get to me. The blinds are ok but wished I had used east coast company I used for other blinds in house. There is a small dark spot on shades and no matter how slowly I put them up they seem to hang slightly uneven

  Response from Blindster

  Hello Ellen, We appreciate your review and are truly sorry to hear about the extended delivery time and the concerns with your shade, including the dark spot and uneven operation. That’s certainly not the experience we want for our customers. A member of our customer service team will be reaching out to you directly to look into this further and help resolve the situation.

  Ellen · Verified Buyer · June 5, 2026

• Company review

  I am a return customer so when my most recent order arrived and installed, I was most disappointed that shade did not fit properly.It was too long and therefore created saggy bulge inside window opening.

  Response from Blindster

  Hi Sheila, we truly appreciate your continued business, and we’re sorry to hear that this recent order did not fit as expected. A member of our customer service team has reached out to you directly to assist further and help resolve this issue.

  Sheila, Oakhurst, US · Verified Buyer · May 24, 2026

• Company review

  The cardboard roller needs to be heavier duty. The shade sags in the middle. Also, there was no deduction taken for inside mount.

  Response from Blindster

  Thank you for your feedback, Margaret. We're sorry to hear that the shade is sagging in the middle and that there was concern regarding the inside mount deduction. We'd like the opportunity to look into this further. A member of our customer service team will contact you separately by email to discuss your concerns and help find a resolution.

  Margaret · Verified Buyer · May 23, 2026

• Company review

  Instructions are missing from the box. Spacers are missing from the box. Still waiting for missing spacers and instructions 5/29.

  Response from Blindster

  Hi Kerry, we apologize for the inconvenience of receiving your order without the instructions and spacers included. We understand how important it is to have all the necessary parts on hand. We do see that the missing items have been requested, and they should be arriving soon. Thank you for your patience, and please let us know if there’s anything else we can help with.

  Kerry · Verified Buyer · May 17, 2026

• Company review

  I received my roller shades, quality is great but I noticed an issue with the cord roller mechanism. The shade does not roll all the way up or down because it gets stuck. It appears that the plastic bead that holds the cord is not properly placed, which is preventing the mechanism from moving smoothly.

  Response from Blindster

  Hi Guadalupe, thank you for your feedback. We’re sorry to hear about the issue you’re experiencing with the clutch and the bead stop not allowing the shade to move smoothly. That’s definitely not the experience we want for our customers. A member of our customer service team will be reaching out to you in a separate email to help resolve this and get everything working properly.

  Guadalupe · Verified Buyer · May 17, 2026

• Company review

  The blinds fit perfect...but your idea of self stick brackets doesnt do so good on painted sheetrock window returns. I followed your instructions...and all fell down within a day...requiring me to drill 2 holes and attach with screws...you should pre drill at least 2 holes to allow for screwing in header..screw holes should not be in center as most dimensional lumber headers may have void in middle....color was great and they function well....

  Response from Blindster

  Hi Kevin, thank you for sharing your experience with us. We’re sorry to hear about the trouble you had with the brackets, as it is unusual for them to fail within such a short period of time. A member of our customer service team will contact you shortly to look into this further and assist you with your order.

  Kevin · Verified Buyer · May 11, 2026

• Company review

  The blinds look and work great.The hyroglific instructions are way to difficult to understand

  Response from Blindster

  Hi Gary, we appreciate you taking the time to share your thoughts. It’s great to know you’re happy with the look and performance of your blinds, but we’re sorry the instructions were hard to understand. We’re always looking to make improvements, and your input helps us do just that—thank you for pointing it out!

  Gary · Verified Buyer · May 4, 2026

• Company review

  The blind iteself is fine. IHowever, I thought ordering a deluxe blind include both the top down and bottom up features. Mine only had bottom up. Careful what you order.

  Response from Blindster

  Hi Mark! Thank you for your feedback! We’re happy to hear the blind itself met your expectations, but we’re sorry for the confusion about the lift style. We’ll be reaching out shortly to go over options and make sure you’re taken care of.

  Mark · Verified Buyer · April 28, 2026