Customer Reviews for Blindster

What Our Customers Say

120 reviews with 3 stars · Clear filters

• Company review

  I wish I could have seed a rear view of product before I ordered. There was not enough head room on the french doors to cover all the mechanism at to of blinds. I've got to white out the top panes of glass on the outside to cover open mechanisms

  Response from Blindster

  Hi Robert, thank you for taking the time to share your feedback. We understand how helpful it can be to see a product from all angles before making a purchase. For future reference, most of our products include a 360-degree view on the product page so customers can get a better look at the design and features from different angles. If you'd like assistance exploring other options that may work better for your French doors, please feel free to reach out to us at [email protected] or 888-256-8672, Monday–Friday, 8 AM–5 PM CST. We'd be happy to help!

  Robert · Verified Buyer · July 10, 2026

• Company review

  You did not label my blinds. Bad job by you.

  Response from Blindster

  Hi Michael, thank you for your feedback. We're sorry the shades were not labeled as they should have been. We understand how helpful those labels are during installation, and we apologize for the oversight. We appreciate your business and hope to have the opportunity to provide you with a better experience next time.

  Michael · Verified Buyer · July 9, 2026

• Company review

  I like blindster very much. Good company. However, I don’t like the cordless blinds !

  Response from Blindster

  Hi George, we appreciate your feedback and are glad to hear you’ve had positive experiences with us. We're sorry the cordless blinds weren't what you expected. Since 2024, corded window treatments are no longer manufactured due to industry-wide child safety regulations. A member of our customer service team will be in touch to discuss your preferences and see what other solutions may work better for you.

  George · Verified Buyer · July 9, 2026

• Company review

  I ordered three blinds , two of the three arrived on the projected date as expected. I looked at the packing slip that came with the blinds and they indicated two blinds shipped with no mention of the third blind. I could not find any reference to the third blind on any order and assumed the blind must have not been processed. I waited a couple of weeks and then purchased a similar product at Lowe’s and trimmed it to fit only to have the blind arrive a week later later. Better communication would have been nice. I am happy with the products I received and I have recommended your products to others as well. Also I am a repeat customer.

  Response from Blindster

  Hi Rick, thank you for your feedback, and we apologize for the confusion with your order. Your order included two different types of blinds, which were delivered about a week apart. A member of our customer service team will be reaching out to discuss your experience. We sincerely appreciate your continued support and recommendations.

  Rick · Verified Buyer · July 7, 2026

• Company review

  this is the second order i hav placed for the same type of roman shades.(we moved). the first set was perefect. This time, the set of three plinds fpor one large p[atio door and side windows do not abutt. there is about a 1-1/2" space between the shades which does noit look correct. Their response is that the design changed due to child safety regulations. There was no indication on the website that they would not look like one continuopus set. We are disappointed after spending well over $1,000.00

  Response from Blindster

  Hi Robert, thank you for taking the time to share your feedback, and we truly appreciate your continued business and your second order with us. We’re sorry to hear about the issue you’re experiencing with the spacing between your Roman shades. We understand how disappointing this must be, especially after having such a great experience with your first set. As you mentioned, changes were made to the specifications of our Roman Shades due to updated child safety regulations, which can affect the appearance and spacing of multiple shades installed side by side. We apologize for any frustration or disappointment this has caused. We see that a member of our Customer Service team has been in contact with you, and we’re hopeful we can help turn this experience around and work toward a great outcome. Thank you again for giving us the opportunity to assist!

  Robert, US, US · Verified Buyer · July 5, 2026

• Company review

  We think that the new push button modified blinds that replaced the old string blinds sucks. It is what it is. We fear the recoil mechanism in the new push button blinds will fail soon and that folks will be forced to ordering the battery pored units. The push button will eventually be discontinued. The last string blinds we ordered were excellent and now with the push button unit we ordered recently there is a gap between the last blind and three bottom of the blind causing a light gap when we close it. We are very disappointed our recent order however the size and color was correct.

  Response from Blindster

  Hi Danny, we sincerely apologize that your recent blinds did not meet your expectations. We understand your concerns regarding the updated lift system and the difference from the previous corded blinds you’ve ordered. Corded blinds were eliminated industry-wide a little over two years ago due to safety regulations, which required manufacturers to move to safer operating systems. We see that a member of our Customer Service team has already reached out to you and is working with you to gather more information and provide further assistance regarding the light gap you’re experiencing. Thank you for giving us the opportunity to review your concerns and help find the best possible solution.

  Danny · Verified Buyer · July 3, 2026

• Company review

  The product was made and shipped as promised. What wasn't indicated in the ordering information was that room darkening bands would be visible inside the room. I was very disappointed that "white" is what's showing outside.

  Response from Blindster

  Hi Sarah, thank you for your feedback. We’re sorry for any confusion regarding the appearance of your zebra shades. These shades are designed so that the fabric is the same color on both sides, which means the exterior will match the interior color as well. If there’s anything we can assist you with or any questions we can help answer, please don’t hesitate to let us know—we’re happy to help.

  Sarah · Verified Buyer · June 29, 2026

• Company review

  Slow delivery. Blinds look nice installed.

  Response from Blindster

  Hi Jeff, thank you for taking the time to leave a review. We're glad to hear you're happy with how your blinds look once installed. We appreciate your feedback regarding the delivery experience, as it helps us continue to improve. Thank you for choosing Blindster, and we hope you enjoy your new window treatments!

  Jeff · Verified Buyer · June 28, 2026

• Company review

  Blinds arrived on time and well packaged. Had to use non-standard harwdware to install but not a big deal. However - cordless function is terrible. Blind will not retract more thatn 1/3 of the way so that access to single hung windows is a struggle... Good customer service and feee replacement blinds received/installed. Initial performance better if blinds are set full open and you s-l-o-w-l-y and carefully lift to raise, else same struggle. Cheapie Wal-mart blinds perform better on this function thought they break down after a few years and don’t allow cut to length needed.

  Response from Blindster

  Hi Mitch, we’re sorry to hear about the issue you experienced with the cordless function and appreciate you taking the time to share your feedback. That’s certainly not the experience we want for our customers. We see that our customer service team is currently reviewing this matter and will be reaching out to you shortly with a resolution.

  Mitch · Verified Buyer · June 22, 2026

• Company review

  Blindster performed well. What I do not like is how the blinds connect to the top brackets. It is difficult to snap them in palce. Other than that, no complaint.

  Response from Blindster

  Hi Thomas, thank you for your feedback. We're glad to hear overall you had a good experience, though we're sorry to hear the brackets were difficult to snap into place. If you ever need help with installation tips or a walkthrough for the brackets, our team is happy to assist.

  Thomas · Verified Buyer · June 20, 2026

• Company review

  Customer service is great! The blinds work well and do exactly what I wanted by limiting the about of afternoon sun. But if you buy blinds with the chains and the plastic tensioner, I found it to be crappy. They are a cheap plastic and do not work as they are supposed to. Supposedly you push a button to release tension and the chain, doesn't work! I had to fish in a hole in the back with a pick and hold it while my wife pulled and moved the chain. Once up they seem to work ok but there has to be something better than that plastic device. Pleased with the blinds but not the plastic tensioner device.

  Response from Blindster

  Hi James, thank you for sharing your feedback with us. We’re glad to hear the shades are working well and helping with the afternoon sun. We’re sorry to hear about the issue you experienced with the tension device. We do see that our customer service team was able to get a replacement sent out to you. If you need any further assistance, we’re always here to help.

  James · Verified Buyer · June 20, 2026

• Company review

  Love all my blinds except for the blackout blinds. They do no fold back up when raising them. The fold over and under but not up. They do block the light very well, just very difficult yo use. Have to fight with them to get them up. I would not recommend these. Also my windows are very high so I can't reach the top down on these top down bottom up blinds. Really need some kind of pole with a loop in them so short people can reach them. Tried to buy this but you wouldn't sell it to me. This is my second house buying your blinds

  Response from Blindster

  Thank you for your continued support, Brenda, and for choosing Blindster again for your second home. We're sorry to hear you're having trouble with your blackout shades and understand how frustrating that must be. Although we do carry an extension rod, it is not compatible with the top down bottom up shades you purchased. Our customer service team will be reaching out to you directly to help troubleshoot the operation of your shades and work with you toward a resolution. We appreciate the opportunity to make this right.

  Brenda · Verified Buyer · June 15, 2026