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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

120 reviews with 3 stars · Clear filters

  • Company review

    Ordering was good, excellent customer forward facing personnel. HOWEVER, I'm really disappointed with the way the blinds look and what has to be done to have them be level and look good. When pulling down the bottom rail very rarely stops at a horizontal level and must be manipulated to assure a level look. Other blinds that we have are very easy to pull down and ALWAYS the horizontal bottom rail is level without having to to adjust every time. Should have been disclosed!! Even though they are Super value blinds this issue should NOT occur!

    Response from Blindster

    Hi Randall, thank you for choosing Blindster and for your kind words about our customer service team. We’re sorry to hear you’re having trouble with the shades and that the bottom rails aren't consistently staying level when you lower them. We understand how frustrating it can be to have to adjust the shades each time to get them level. A member of our customer service team will be reaching out to you to learn more about what’s happening and help find a solution. Thank you again for bringing this to our attention and giving us the opportunity to assist you.

    Randall · Verified Buyer ·

  • Company review

    Blinds itself were well constructed, however included instructions and mounting hardware were very poor. Two of our blinds were missing brackets. Would have expected better.

    Response from Blindster

    Hi Sandeep, thank you for your feedback, and we’re glad to hear you were pleased with the construction of the shades. We’re sorry, however, that the instructions and mounting hardware did not meet your expectations, especially with two of the shades arriving without the necessary brackets. A member of our customer service team will be reaching out to you to assist with the missing hardware and make sure you receive what you need. We apologize for the inconvenience and appreciate you bringing this to our attention.

    Sandeep · Verified Buyer ·

  • Company review

    Blinds are okay but the mounts are not as nice as lower cost, similar blinds from Lowes (Blindster plastic mount creates an approx 3/16 gap at top of blind on inside mount. Also, were narrower than advertised and delivery was very slow - 2 full weeks for a standard, 2 basic window blind order.

    Response from Blindster

    Hi Thomas, we’re sorry to hear about the concerns you had with your order, particularly with the mounting hardware, shade widths, and delivery time. We appreciate you taking the time to share this feedback with us. We’d be happy to take a closer look at the width concern. For inside mounts, the shades should have only received an approximate 3/8" deduction from the ordered width. If your shades appear to be narrower than that, please send us some images showing the measurements of the shades so we can review what you received. Please feel free to contact us at [email protected], and our customer service team will be happy to assist. We appreciate the opportunity to look into this for you.

    Thomas · Verified Buyer ·

  • Company review

    Blinds quality was less than I expected. Lightweight and flimsy imo.

    Response from Blindster

    Hi Maureen, we’re very sorry to hear that you’re not satisfied with your order and that the quality was less than you expected. We’d really like to hear more about your experience and better understand your concerns. A member of our customer service team will be reaching out to you directly to learn more and assist you further.

    Maureen · Verified Buyer ·

  • Company review

    That was the second blind I had to replace inside of a year. Just had to order a third replacement inside of a month. I would expect a higher quality and life expectancy from a product of this price.

    Response from Blindster

    Hi Donald, we’re very sorry to hear that you’ve had to replace your shades several times within such a short period. This is not typical, and we understand your concerns regarding the product’s quality and longevity. A member of our customer service team will be reaching out to you directly to discuss the situation and provide further assistance.

    Donald, Peyton, United States · Verified Buyer ·

  • Company review

    Blinds we got are okay. We went budget, and I guess that is the reason for the quality compared to the way (*way way way*) more expensive hunter douglas we have in the other room. So, this isn't about that. Rather about support. We got the expansion installation option (i.e. it expands to the space and doesn't require tools). Contacted support several times when first installing as we didn't get instructions in the box. Support was kind of not helpful. Second attempt off chat got a long hold then forced to select callback that never happened. My bad, there were instructions in the very last box (the fourth). Too late as we figured it out on our own. I wouldn't call it bad, but I would call it meh. Your mileage may vary. For the price (about 600 for 4 top / down blinds 3' x 6' it is okay - way cheaper than hunter douglas at over 700 per blind (and they show it in quality compared to the hunter douglas in 9 windows) - but these are just blinds. When did it take a 2nd mortage to get decent blinds?

    Response from Blindster

    Hi Curtis, thank you for taking the time to share your detailed feedback. We’re glad the shades are working for you, but we sincerely apologize for the frustrating experience you had when trying to get assistance with the installation. We understand how disappointing it is to reach out multiple times and not receive the support you expected. A member of our customer service team will be reaching out to you directly to discuss your experience and assist you further.

    Curtis · Verified Buyer ·

  • Company review

    I find myself extremely handy. The directions were the worst! Luckily I could install anyways.

    Response from Blindster

    Hi Mark, we apologize that the installation directions didn’t meet your expectations. Even for someone who is handy, the instructions should be clear and helpful, and we’re sorry they made the process more difficult than it needed to be. We’re glad you were able to complete the installation, and we appreciate you taking the time to share your feedback with us.

    Mark · Verified Buyer ·

  • Company review

    Can not review item as i have not received yet. Order was placed 4 weeks ago.

    Response from Blindster

    Hi Crystal, we apologize that you’re still waiting for your order. We completely understand your frustration. A member of our customer service team will be reaching out to you directly to assist further and look into the status of your order. We appreciate your patience and hope we can get this resolved for you soon!

    Crystal · Verified Buyer ·

  • Company review

    I was disappointed with the measurements as your sight said you would take off 3/8th but it was more like 5/8 overall. That 2/8th difference would have closed the outside gap just enough while still allowing full functionality. I will need to remember to adjust accordingly the next time I order.

    Response from Blindster

    Hi Stuart, thank you for choosing Blindster and for taking the time to share your experience. We understand your concern about the width deduction and would be happy to review the measurements with you. A member of our customer service team will be reaching out in a separate email to go over the widths you received. We appreciate your feedback and the opportunity to assist!

    Stuart · Verified Buyer ·

  • Company review

    Per the person installing: One package was missing screws, one package was missing wand, and the last blind was the wrong trim piece. Terrible quality control

    Response from Blindster

    Hi Jenna, we’re sorry to hear about the issues with your order and the missing and incorrect parts. We understand how frustrating it is to have multiple items arrive with problems, especially during installation. We sincerely apologize for the quality control issues. A member of our customer service team will be reaching out to you directly to help resolve these issues.

    Jenna · Verified Buyer ·

  • Company review

    The frame color of the blinds is perfect and just what I was wanting. The fabric color of the blinds is different and very dingy yellow looking when closed. The color looks like years staining from cigarette smoke. Also the clips that come with for opening and closing are the quality you expect fro Temu. Sizing was perfect.

    Response from Blindster

    Hi Lori, thank you for sharing your feedback with us. We’re sorry to hear that you’re not happy with the fabric color of your shades and that it wasn’t what you expected. Please keep in mind that sunlight can also affect how a fabric color appears. We’d be more than happy to review other options with you under our Satisfaction Guarantee. A member of our customer service team will be reaching out to you directly to provide further assistance.

    Lori · Verified Buyer ·

  • Company review

    NOT satisfied with the one that has the chain to close. It is in our laundry room amd we have an 18" counter top in front of the window. My wife has to stand on a stool to reach the chain. WHY didn't you make the chain as long as the curtain? The chain is approx 23" long, it could have been 31". Then she could reach it. She is 71 years old and I don't like to see her stand on stools. Any way I can switch the chain if you send me a new one?? The other curtain gets 5 stars!! These are in a new home and we have 4 more windows but haven't decided what type we are putting in them yet.

    Response from Blindster

    Hi Jerry, thank you for sharing your detailed feedback and for your order. We're glad to hear you're happy with the other shade, but we're sorry the chain length on this one isn't convenient for your laundry room setup. We completely understand your concern about your wife needing to use a stool to reach the chain. A member of our customer service team would be happy to review the options with you and see if we can assist with a longer chain.

    Jerry · Verified Buyer ·

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