Ordering was good, excellent customer forward facing personnel. HOWEVER, I'm really disappointed with the way the blinds look and what has to be done to have them be level and look good. When pulling down the bottom rail very rarely stops at a horizontal level and must be manipulated to assure a level look. Other blinds that we have are very easy to pull down and ALWAYS the horizontal bottom rail is level without having to to adjust every time. Should have been disclosed!! Even though they are Super value blinds this issue should NOT occur!
Response from Blindster
Hi Randall, thank you for choosing Blindster and for your kind words about our customer service team. We’re sorry to hear you’re having trouble with the shades and that the bottom rails aren't consistently staying level when you lower them. We understand how frustrating it can be to have to adjust the shades each time to get them level. A member of our customer service team will be reaching out to you to learn more about what’s happening and help find a solution. Thank you again for bringing this to our attention and giving us the opportunity to assist you.
Randall · Verified Buyer ·