Customer Reviews for Blindster

What Our Customers Say

120 reviews with 3 stars · Clear filters

• Company review

  Blinds were great except one thing. These are blackout shades that we ordered in black. But the outside color is white. i could not find any description or pic that states that. Now I have to find shades that are the same color on both sides.

  Response from Blindster

  Thank you for your feedback, David! We're glad to hear you like the blackout shades overall. We apologize for any confusion regarding the color on the outside. The Deluxe Blackout Fabric Roller Shades do have a white acrylic backing as noted on the site. If you're looking for a consistent black appearance on both the front and back, our Deluxe Light Filtering Fabric Roller Shades in black are a great alternative, as they do feature the same color on both sides. If you’re interested in exploring a remake of your current shades, we’d be happy to look into that for you as well. Just reach out to our service team and they'll be happy to assist you.

  David · Verified Buyer · May 18, 2025

• Company review

  Quality of stitching & attention to detail could have been better. One blind was missing a screw in the support bracket and none of the brackets were directly in line.

  Response from Blindster

  Thank you for your feedback, Rebecca! We appreciate your feedback regarding the stitching and details of your shades. We see that a member of our customer service team has assisted you with your order. Should you have any further questions or concerns, please don't hesitate to reach out. We look forward to helping you with your next order!

  Rebecca · Verified Buyer · May 12, 2025

• Company review

  Beautiful but workmanship suffers in that the blinds tend to stick and the shutter pull comes off. Otherwise, nice

  Response from Blindster

  Thank you for your review, Cheryl! We appreciate your compliment on the beauty of the blinds, and we genuinely apologize for the issues you’ve encountered. Your feedback is important to us. If there's anything we can do to assist you, please feel free to reach out. Thank you for choosing Blindster!

  Cheryl · Verified Buyer · May 2, 2025

• Company review

  The blinds are good. Only 3 of 5 stars because we can't get a normal pull string anymore. Only this loop pulley thing. I had to break off the pull tension device that is supposed to be screwed to the wall because I don't want anything screwed to the wall and the dvice locks unless there is tension. Also, the one of the two blinds lowers smoother than the other.

  Response from Blindster

  Hi Tammy, thank you for taking the time to share your thoughts! We’re glad to hear you find the Deluxe Blackout Single Cellular Shades to be of good quality. As part of industry-wide safety regulations, corded blinds and shades are no longer available. Additionally, shades with this lift type function best when the tension device is properly installed. If you’re still experiencing any issues with your shade’s operation, please don’t hesitate to reach out to our customer service team. Your feedback is invaluable, and we look forward to assisting you again in the future!

  Tammy, Woodridge, United States · Verified Buyer · April 29, 2025

• Company review

  Ok quality too high prices

  Response from Blindster

  Hi Alexander, thank you for your review! We appreciate your feedback regarding the quality and pricing of our products. We always strive to offer the best value, and your input is important to us as we continue to improve. We hope you’ll consider us for your future needs and find something that fits your expectations perfectly. Thank you for choosing Blindster!

  Alexander, Plymouth, United States · Verified Buyer · April 28, 2025

• Company review

  Although I am satisfied with the product, I was disappointed to find that all or part of the blinds that I purchased were made in China. You join hundreds of other companies that exploit the workers in China to make a profit.

  Response from Blindster

  Hi Joseph, thanks for your feedback. We hear you and really appreciate your concern. Some parts of our products are made overseas, including in China, but we only work with partners who meet strict ethical and labor standards. In some cases, U.S. made components just aren’t available or would make our products unaffordable for most of our customers. We’re always working to improve and be transparent about how we source. Thanks again for sharing your thoughts with us.

  Joseph, United States · Verified Buyer · April 17, 2025

• Company review

  Measurement was accurate but lind fit was super tight Had to adjust metal to install. Also, tension adjustment isn't really working out.

  Response from Blindster

  Hi Joan, thanks for sharing your thoughts with us. We're pleased to hear that the measurements were accurate, but we're sorry to hear about the issue. A member of our customer service team has reached out to you in a separate email to assist you. We're hear to help!

  Joan, United States · Verified Buyer · April 10, 2025

• Company review

  Harder than I thought. My windows had a thin metal plate around the intosurface which made it difficult to insert and tighten screws. Tensioners are a pain to figure out and mount correctly!!!

  Response from Blindster

  Thank you for your feedback, Terry! We appreciate you sharing your experience with the installation process. We understand that unique window designs can sometimes make installation tricky, and we’re sorry to hear that the tensioners were a challenge for you. If you have any specific questions or need additional tips, our customer service team is here to help. We truly value your input and hope your shades are everything you wanted! Thank you for choosing Blindster!

  Terry, Saint Charles, United States · Verified Buyer · March 28, 2025

• Company review

  The blind is low quality compared to others I have in my home.

  Response from Blindster

  Hi Mary, thank you for taking the time to share your thoughts. We’re sorry to hear that the quality of the blinds did not meet your expectations. We strive to offer a range of products to suit different needs, and your feedback is invaluable for our continuous improvement. If there's anything we can do to assist you further, please don’t hesitate to reach out. We appreciate your input and hope to have the opportunity to serve you better in the future.

  Mary, Houston, United States · Verified Buyer · March 24, 2025

• Company review

  I was pleased with the quality and delivery. Unfortunately, the blinds came with width and height transposed. I do not know if I made a mistake, or if they were made wrong. I just want to get the right size, and order properly with the spring sale price. I will call the number given in the refund information, but I do not know what the refund conditions are. It seems a lot to pay $100 for shipping for the remake of an order that only cost $56. It seems a "ticket number" is required to reference the service conversation, but it does not appear.

  Response from Blindster

  Thank you for your feedback, John! We're glad to hear you were pleased with the quality and delivery of your blinds. We're sorry to hear about the sizing issue. Please reach out to our customer service team with your concerns, and they’ll be happy to assist you in getting everything sorted out, including understanding our 60 Day Satisfaction Guarantee. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this for you. Thank you for choosing Blindster!

  John, United States · Verified Buyer · March 24, 2025

• Company review

  I haven’t installed them yet as they took 10 days to ship and I went out of town for a week 10 days to ship Do you find that acceptable ?

  Response from Blindster

  Thank you for your review, John! We apologize for the shipping delay and understand how frustrating that can be. Overall, including shipping, our product turn-around is 2 weeks. This does include one-day products that ship in one day but take the normal time frame for shipping. We appreciate your patience and hope you enjoy your blinds once installed!

  John, United States · Verified Buyer · March 24, 2025

• Company review

  Received and one blind (black/gray) had a broken plastic part that locks into the roller, had to superglue for it to work. When adjusting the light filter the material on the shade slides about instead of being a smooth up and down motion

  Response from Blindster

  Thank you for your review, Sonja! We're sorry to hear about the broken part and the difficulty you're experiencing with your shade. Your feedback is vital to us, and a member of our customer service team has reached out to you. Thank you for choosing Blindster and we look forward to assisting you!

  Sonja, United States · Verified Buyer · March 18, 2025