2 Inch Deluxe Wood Blinds Reviews

Customer Reviews

6 reviews with 1 stars · Clear filters

• Difficulty with support

  I was provided with two center support brackets that do not fit the headrail. I have been going back and forth with Support for a week and no matter how many photos and videos i provide, they keep telling me the brackets work when they do not.

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Hi Eric, we sincerely apologize that you received incorrect center support brackets and for the frustration you’ve experienced trying to get the issue resolved. We understand how discouraging it must have been to repeatedly provide photos and videos and still feel like your concern wasn’t being addressed. We see that our customer service team has confirmed new brackets have been requested, and we hope this gets everything back on track. We sincerely apologize again for the trouble you’ve experienced and appreciate your patience.

  Eric, Boulder, US · September 3, 2026

• Terrible Service

  So I ordered this (1) blind on 2-4-25. Received on 2-28-25. So it FINALLY ARRIVED and the valance isn’t long enough and the wand doesn’t match!!! So I start chatting with Customer Service and was told to take pictures. To make a long story short. My husband measured wrong so I went on to correct it. Now. I’m being told they will charge me $15 for a new valance. If they would have done their job right the first time we wouldn’t be having this conversation. Very disappointed customer service!!!

  Value of Product

  3 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Grace, thank you for taking the time to share your experience with us, and we're sorry to hear about the issues you’ve encountered. It’s important to us that our customers are satisfied, and we understand how frustrating it can be when things don’t go as planned. We see that our customer service team is working with you to resolve your concerns. Thank you for your patience, and we hope to assist you better in the future!

  Grace, United States · March 7, 2025

• Horrible smell which took a

  Horrible smell which took a week to dissipate

  Response from Blindster

  Hello May, I am sorry that there was a smell to your 2" Premium wood. We will give you a call to check to make sure everything is okay with your order.

  May · December 3, 2017

• Have not received

  I am being asked to review something I have not received after ordering a month ago. It is very difficult to install something you don't have yet. The price is good perhaps if I had it in my possession. The quality is poor because I don't have it. I would be happy to revise when I receive.

  Response from Blindster

  Hello Teresa, We are sorry for the delay on your order and will look into why your order has not been shipped to you. We will contact you directly with an update.

  Teresa · September 25, 2017

• You are always late.

  We have ordered several rounds of blinds from you guys for our home and business, and somehow, right around the time the blinds are going to ship I receive notice that the product is backordered. Like clockwork. It's a deceptive business practice, and no, I cannot change to a different wood choice because the one I ordered is a match to something else. So I'm stuck waiting, without compensation, until you all send it to me.

  Response from Blindster

  I apologize for the delay on your orders. We have definitely been experiencing a period of time with more back orders than usual. Thank you for your patience. I will call you with an update.

  Jennifer · July 10, 2017

• They cut it wrong

  I order two blinds. One blind was 1/2 to long and the other was 3/8 too short. The mounting clips are cheap junk, not square, and very thin metal that bends too easy. I DON'T RECOMMEND THEM, USE ANOTHER ONLINE SUPPLIER.

  Response from Blindster

  I'm sorry you don't like your blinds. I am contacting you directly to resolve these issues. These are the same blinds made by the same factory that made your original order back in 2014.

  Mailme4794 · July 26, 2015