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What customers say about it, in their own words.
Questions & Answers (84)4.64
Based on 336 reviews
Summarized by AI from customer reviews
Customers appreciate the excellent quality and sturdy construction that consistently exceeds their expectations. They praise the beautiful color options, smooth operation, and perfect fit that looks fantastic in their homes. The product delivers great value for the price, with many customers planning to purchase more for additional rooms.
14 reviews with 3 stars · Clear filters
Shipping very fast, recieved blinds in great condition and very easy to install only problem was I was1 hanging bracket short.
Response from Blindster
Hi Timothy, Thank you for the feed back and being such a great Blindster customer. I apologize that you were short 1 bracket. I do see that the request has been processed and the bracket is on it way. Please let us know if we can assist you further. Have a great day!
Timothy ·
Overall we like the blinds but, when they arrived it had missing plastic clips for the fabric blinds and they are almost see through.
Response from Blindster
Hello Dale, I will contact you to make sure we got those clips taken care of. Thank you for the feedback.
Dale ·
The Blind is nice... but order notes seemed to be disregarded... specifically asked for operator chain and cord length extensions... and it came standard length. Emailed customer service and after three days I finally had to call to get a resolution... and even then they were not sure that the chain could be extended... I was hoping for a confirmation that extra chain could be sent... meanwhile I don't want to finish the install without knowing the extra chain can be sent if for some reason I would have to take the blind back down and send it back to lengthen the chain since it is going to be installed a lobby foyer about 15 ft up.
Response from Blindster
Thank you for the feedback Richard and we completely understand your frustration. I will be following up with you soon. We want to get this resolved for you.
Richard T ·
Easy to put together well constructed. Slides too easy compared to my old ones. Would like it a little stiffer so when they are pulled quick they don't continue to slide around after completely closed
Response from Blindster
Thanks for the feedback Josh. We'll take this into consideration when looking at our products' functionality in the future.
Josh ·
Easy to put together well constructed. Slides too easy compared to my old ones. Would like it a little stiffer so when they are pulled quick they don't continue to slide around after completely closed
Response from Blindster
Thanks for the feedback Josh. We'll take this into consideration when looking at our products' functionality in the future.
Josh ·
First ones for one of the bedrooms were too short. The other bedroom the pills were on the left instead of the right. The material on one pair had a lot of flaws, that's why I had those remade. I would not recommend to anyone.
Response from Blindster
Thank you for letting us know your thoughts. We are so sorry to have failed to please you. We would love the opportunity to make this right.
Rosemary ·
Blinds didn't fit very well. Too expensive to return. Disappointed
Response from Blindster
Hello Peggy, We will contact you directly to discuss your order and go over options for your order.
Peggy ·
The blinds were satisfactory. I did not order a sample of the fabric before placing the order and I wish I had. The fabric is average and the valance looks cheap.
Response from Blindster
Hello Kelli, I am sorry you are not satisfied with the fabric vertical blind. I will be contacting you to discuss different options for your order.
Kelli ·
Fair-priced but average quality
Hemant ·
quality=ok, timely shipment=ok, blind material=ok. unfortunately blinds are not as good as we had up there for 20 years. our old ones were chained together at the bottom which made opening and closing smoother. These were a step backword from the ones we special ordered from big chain hardware store. sincerely, Frank M.
Francis ·
Product was good but it took over two weeks to get here.
Response from Blindster
I'm sorry you were unhappy with your delivery time. We post the production times on every product on our website. The production time for this product is 5 to 7 business days (weekend days don't count as business days). Your order was placed in the early morning on April 17, 2015. It shipped from the factory in the in California on Friday, April 24, 2015 (5 business days). Shipping time to Michigan is 3 business days and your blinds were delivered on April 29, 2015 (3 business days). We do our best to put realistic production times on every product so that we can meet or exceed your expectations on every order. There are times when we can get a courtesy rush and speed up the production time if we know when the order is placed. Also, expedited shipping is usually available for an additional fee. However, this service is very expensive and we would need to know all the details of the order before we can get a quote for the cost.
Cglg ·
Truth is I was intimidated at the thought of installing these blinds as I am 56 and have never done so. Blinds (2) inside and outside mount arrived on time and were pretty I was pleased. Look through the boxes and found one sheet instruction for installation. I read, re-read and read again not understanding. Reading reviews earlier when purchasing I learned there was a problem with the valance for the 'inside mount'. Good common sense got me through after having to carefully awl 3 holes in actual valence for mounting NOTHING SAYS TO DO THIS. The outside mount installation was easier, but could not figure out how valance clips went on the brackets that hold the blinds beam. By that time it was after 5 had to wait to the next day to call customer service. Called, while holding figured it out! The 'valance clips' clips onto the blind beam itself not the beam support brackets! Diagram shows valance clips on the brackets. I hope this helps people. If I say so myself I DID IT!
Usmade1 ·
