Next time, it's premium all the way
I have been a customer for many years now. When I had to replace one of my 2" faux wood blinds due to the pull cord fraying, I went to my website account to reorder the exact same blind as before, so I could easily swap it out, using the same hardware that was installed. Due to a revamp of the website all of my previous orders were gone. Not remembering what type of 2" faux wood blind I purchased previously I chose the deluxe. Much to my chagrin, when I went to install it, all the hardware was different and the valance did not have the magnets, as I had previously purchased the 'premium' model. The deluxe is OK, and the quality is what I come to expect from Blindster, but the white color seems a brighter white than my others, the valance clips are annoying, and to be honest, I prefer the pull cords.
- Ease of Installation
- 3 out of 5
- Quality of Product
- 4 out of 5
- Value of Product
- 4 out of 5
Response from Blindster
Hi Cheryl! Thank you so much for your positive review and for being a loyal customer. We apologize for the inconvenience you experienced with the hardware and valance on your recent order. We look forward to serving you again soon!
Cheryl ·