I ordered 8 blinds. One was a 3 in one. It arrived with two large dents in it. It was returned and the replacement blind arrived with 1 dent in it. Frustrated, I accepted this because it is hidden behind the valance. The other blinds were fine.
Response from Blindster
I'm sorry you had to deal with these issues. Unfortunately, ship damage is one of the biggest challenges for window covering factories. Most window coverings are heavy and all window coverings are oddly shaped compared to other products. Ship damage is especially a possibility when you order blinds at a width wider the 78 inches.
I will contact you directly to discuss your options.