We paid the price for the blinds. I have called twice, two of the blinds do not work. The first person I talked with said they would put in a remake. The second person said they would send the parts to fix the blinds. We still have not received the parts. For the price we paid, there really should not of been any problems. They should of been tested to make sure they worked before we received them. Now we have a tenant living in a home waiting.
Thank you,
Response from Blindster
I'm sorry there were problems with your blinds. Unfortunately, the tilt mechanisms are sometimes jostled in the shipping process and pop out of place or the strings become tangled.
You should have gotten your replacement parts yesterday. I have contacted the factory to find out when they will be delivered. I will contact you as soon as I get that information (sometime today).
Thank you for your patience.