Blindster Premium Light Filter Fabric Roller Shades
We have used another manufacturer custom shades for the main rooms in our house, we waited and then decided to try Blindster brand for our Sunroom and Garage. The processes was very easy, we received the sample material and then we had to reverify measurements. We received 9 items very quickly. The items were packed extremely well, the directions were worthless and so was the video on their WEB site. All items fit perfectly, and once I figured out the best method for installing the shades the processes went very quickly. The shades look great and are doing a superb job of letting in light while keeping the sunroom and garage much cooler. Even though the ordering process was easy i did not like that I had to buy a warranty for additional years, Blindster should stand by their product for more then one year, the other brand that is in our house came with a lifetime replacement warranty that we have used even when it was our fault, yes we paid more but they stood behind the product, Blindster should really relook their warranty policy. I gave Blindster 5 Stars because the quality was very good for the cost (50% off during summer sale), ordering was easy, quick shipment and items were packaged perfectly to prevent damage during shipment.
- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi Ronald, thank you for taking the time to share such detailed feedback! We're thrilled to hear your nine shades fit perfectly, arrived quickly, were packaged well, and are helping keep your sunroom and garage cooler while still allowing plenty of natural light. We're sorry to hear the installation instructions and video weren't as helpful as they should have been, and we appreciate your feedback regarding our warranty options. We'll be sure to share your comments with our team as we continue looking for ways to improve. Thank you for giving Blindster a try and for the 5-star review!
Ronald, Rowley, US ·