Performance Light Filtering Fabric Roller Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (1)Customer Questions
7 questions
What is your warranty on your shades
Asked by Sandra ·
Hello Sandra, thank you for your question! All of our window treatments will have a 1-year limited warranty. At checkout, you'll also have the option to purchase our 5-year Accident Protection Plan. You can read more about our policies here: https://www.blindster.com/policies or you can reach out to us at [email protected] or give us a call at 1-888-256-8672 (Mon–Fri, 8a–5p CST) if you have any additional questions.
Answered by Blindster ·
Is the wireless motorization option compatible with home automation, such as Alexa or Matter?
Asked by John M ·
Hi John, thank you for your question! The Performance Light Filtering Roller Shades aren't compatible with home automation systems. The Premium and Levolor Light Filtering Roller Shades are compatible with home automation systems such as Alexa. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
With the wand motorization, are the wand controls at the bottom of the shade?
Asked by Mary K ·
Hello Mary, yes, there are buttons on the bottom of the motorized wand to lift and lower the shade.
Answered by Blindster ·
Cleaning instructions for fabric light filtering shades
Asked by Jill ·
Hello Jill, Generally, giving them a quick dusting with a microfiber cloth or using a vacuum with a brush attachment on low suction will be the most maintenance you have to do. If there are any spots, you can gently blot them with a soft cloth and a little mild soap and water; just be careful not to rub too hard. Let the shade air dry completely in the down position. Avoid harsh cleaners, soaking the fabric, or using heat, since that can damage it.
Answered by Blindster ·
when looking from outside when dark and the lights inside are on? do you see from the putside at all? need privacy but dont like the complete black out shade
Asked by Soledad ·
Hello Soledad, For a light filtering roller shade, when it’s dark outside, and your indoor lights are on, it’s possible to see slightly from the outside. These shades are meant to diffuse light rather than fully block it, so while shapes and movement may be noticeable, depending on how close to the window you are, details won’t be clearly visible.
Answered by Blindster ·
My window is curved at the top…the two SIDE-mounts must be able to support the entire weight of the roller shade. Is that possible?
Asked by Steve R ·
Hello Steve, thank you for your question! This cshades can be mounted from the side, as long as it's ordered without the valance. If you'd like to discuss your installation needs prior to placing the order, please don't hesitate to contact our customer service at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.
Answered by Blindster ·
If mounting to ceiling do I choose outside mount?
Asked by Mary ·
Hello Mary, thank you for your question! Yes, if you're planning to mount to the ceiling that would be an outside mount. If you'd like to discuss your installation needs in depth, please feel free to contact our customer service at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.
Answered by Blindster ·