Performance Blackout Fabric Roller Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (1)Customer Questions
4 questions
How do I get a roller shade handle?
Asked by Carl M ·
Hi Carl, thank you for your question! These shades will not come with a handle for the cordless lift type. The LEVOLOR and Premium Blackout Fabric Roller Shades will have a handle for the cordless lift type. The Deluxe Blackout Fabric Roller Shades will have handles when the Cordless Precision Lock lift type is selected. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
We just installed our new cordless roller shade. They pull down fine and stop. But they do not retract back up automatically, even when pulling them all the way down. I have to push them back up from the sides if I want them to go up. Can you tell me what I am doing wrong?
Asked by Donald ·
Hi Donald, we're sorry to hear you're having trouble with your new roller shade. That certainly isn't the experience we want you to have. A member of our customer service team will be reaching out to you shortly to help troubleshoot the issue and get your shade operating properly. We appreciate your patience and look forward to getting this resolved for you!
Answered by Blindster ·
What do you charge to send somebody out to hang these sheets?
Asked by Connie ·
Hi Connie, thank you for your question! We don't offer any in-house installation options, but we've partnered with Thumbtack to assist our customers. You can use the following link to find local installers in your area: https://www.blindster.com/installation. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
How do I remove my solar shade w/chain from the mounting hardware??
Asked by Susan V ·
Hi Susan, thank you for reaching out! To ensure we give you the proper removal instructions we recommend reaching out to customer service at 888-256-8672 (Mon–Fri, 8a–5p CST).
Answered by Blindster ·