The delivery was held up a few weeks. I had left the country and what finally arrived didn’t fit. The person who checked this also checked that measurements provided were correct. They were! When you only allow 10 days for a return and I’m not here, what
Response from Blindster
Hi Susan, thank you for placing an order with us and for sharing your experience. We’re sorry to hear that the timing of your delivery and your travel schedule made it difficult to address the fit issue sooner. To help ensure we can assist with any concerns, our policy asks that customers contact us within 10 business days for replacement requests. For any remakes or returns, customers must contact us within 60 days of delivery to report the issue and be eligible to begin the process. A member of our customer service team will be reaching out to you directly to provide additional assistance and discuss the next steps. Thank you for allowing us the opportunity to help.
Susan, Winchester, US ·