My large picture window in the living room has three separate shades on it so that I can slide open the windows on either side of the stationary window and still keep a shade down in the middle. I purchased the blinds in 2016 from JCPenney. Recently, the large shade in the middle had a cord that snapped and was unusable. From the picture Blindster posted online and with the name of the color of the shade matching my original shades, I took a gamble and ordered one. Fortunately, Blindster was offering a large percentage off on purchases. The new shade arrived in the promised amount of time, and the size, fabric, and color matched my other shades perfectly. I couldn't believe it! This company was also fabulous with their communications to let you know when your order was being processed and when it was going to be shipped. I am completely satisfied with my purchase and will definitely use them again when needed. Please note for the questions below, when you click on "excellent" it also designates fair and good. My answers to all the questions below should only be "excellent".
- Value of Product
- 5 out of 5
- Quality of Product
- 5 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi Robin, thank you so much for your incredible review! We're thrilled to hear that your replacement shade was a perfect match for your existing window treatments and that the size, fabric, and color exceeded your expectations. We understand the importance of finding a replacement that blends seamlessly, and we're so glad we were able to provide exactly what you needed. We're also happy to hear that our order updates and communication kept you informed throughout the process. Your kind words and support mean so much to us. Thank you for being the best part of Blindster!
