Awesome customer support
Response from Blindster
Hi Tim, thank you for sharing your experience. We’re glad to hear our customer support left a positive impression. We truly appreciate your kind words!
Tim · Verified Buyer ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
“We don’t just want customers today...
We want customers for life”
Real Products, Real Homes
Where Genuine Design Meets Everyday Living
In Their Own Words
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.61
Based on 2,103 reviews
What Our Customers Say
2,103 reviews · Clear filters
- Company review
- Company review
The one that I have is doing great as for the last three that I ordered they have not arrived yet.
Response from Blindster
Hi Rose, we're so glad to hear that your first shade is doing great! We hope you've since received the other three and that they're meeting your expectations just as well as the first. Thank you for trusting Blindster with your window covering needs. We truly appreciate your business!
Rose · Verified Buyer ·
- Company review
You run a great company, even to the boxes they come in, with the reinforced box corners / edges.
Response from Blindster
Hi Jim, thank you so much for the kind words! We're thrilled to hear that you've noticed the extra care we put into packaging and protecting our products during shipping. We want every part of the experience, from ordering to delivery, to meet our customers' expectations. We truly appreciate you choosing Blindster!
Jim · Verified Buyer ·
- Company review
Fast service. Great blinds Great price
Response from Blindster
Hi Stanley, thank you for your feedback! We're happy to hear you were pleased with the quick service, quality of our blinds, and the value we offer. We appreciate you choosing Blindster and hope you enjoy your new window coverings!
Stanley · Verified Buyer ·
- Company review
Having instructions for 3 different blinds was confusing. Providing 1 clip to raise and lower a 45” shade seems cheep. Add $.10 to the price
Response from Blindster
Hi David, we appreciate you taking the time to share your experience. We're sorry the instructions were confusing and didn't make the process as straightforward as it should have been. We also understand your frustration with receiving only one handle for your shade. A member of our customer service team will be in touch regarding additional handles. Thank you for your feedback, as it helps us identify areas where we can improve our products and overall customer experience!
David · Verified Buyer ·
- Company review
Quick shipping, great product, great customer service!! We ordered 21 blinds in 2 different styles. Two ended up not functioning 100% and when I reached out to customer service, they were very responsive and polite and resolved the issue very quickly. Fantastic experience and I LOVE all my new shades.
Response from Blindster
Thank you, Jorie! We're so happy to hear you had a fantastic experience from ordering to installation and that you're enjoying both styles of your new shades! It means a lot to know our customer service team made a positive impression and was able to resolve your concerns quickly. Thank you for giving us the opportunity to help and for choosing Blindster!
Jorie · Verified Buyer ·
- Company review
1 star less because I order 26 roman shades from that 2 of them does not work properly. Not entirely malfunctioning but if it’s pulled down (closed) then opening does not hold up. I have to try 2-3 times to pull up and down for it to work properly. Other than that, everything is perfect. Fits perfect for my windows, color is exactly how it shown on website. Very satisfied.
Response from Blindster
Hi Tulsi! We appreciate your feedback and are so glad to hear that your Roman shades fit perfectly and that the color was just as expected! We're sorry to hear about the operating issues with two of the shades. We'd like the opportunity to take a closer look and assist you. A member of our customer service team will be contacting you soon to provide further assistance. Thank you for choosing Blindster!
Tulsi · Verified Buyer ·
- Company review
The experience was great from start to finish. Thank you.
Response from Blindster
Thank you, Ann Marie! We're so happy to know everything went smoothly and that we could provide a positive experience. Your feedback means a lot to us, and we're grateful for your support!
Ann m · Verified Buyer ·
- Company review
Thank you for taking care of us.
Response from Blindster
Hi Pamela! Thank you for your kind words! We're grateful you gave us the opportunity to assist you and are happy to know you felt well taken care of. We appreciate you choosing Blindster!
Pamela · Verified Buyer ·
- Company review
easy to reorder a shade that broke. be sure to order the warrenty in case you need to replace a shade. easy to work with, good communication, and quick delivery. great job Blindster!
Response from Blindster
Hi Marykay! Thank you so much for your continued support! We're glad to hear that reordering your replacement blind was a smooth process and that our team provided helpful communication along the way. We appreciate you sharing your experience and your recommendation about the Accident Protection Plan. Thank you for trusting Blindster with your window treatment needs!
Marykay · Verified Buyer ·
- Company review
The blinds I ordered were "room darkening", but they are relatively thin and I would say more "light filtering". Installation seemed pretty straight forward. However, cord control needed to be pressed very tightly for the beaded chain to pass through it making it difficult to lift and lower the shade. Also, tracking the shipping of the shades, I did not realize they were produced in China and needed to go through Customs. I would not order again.
Response from Blindster
Hi Sharon, we're sorry to hear your experience with Blindster hasn't been a positive one. While we're glad the installation process was straightforward, we understand your disappointment with the amount of light coming through the shades and the difficulty raising and lowering them. We also apologize that the international shipping and customs process wasn't clear during your order. For clarification, the shades shipped from Mexico rather than China, which required them to go through customs before delivery. Your feedback is important to us, and a member of our customer service team will be contacting you separately to discuss your concerns and provide further assistance. We appreciate the opportunity to address these issues with you.
Sharon · Verified Buyer ·
- Company review
Great product, price, and fast shipping
Response from Blindster
Hi Lauren! Thank you for the wonderful feedback! We're so happy to hear that you're pleased with the quality, pricing, and quick delivery of your order. We appreciate your business and are grateful you chose Blindster for your window treatment needs!
Lauren · Verified Buyer ·