Fair price and the blind works well so far.
Paul · Verified Buyer ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
“We don’t just want customers today...
We want customers for life”
Real Products, Real Homes
Where Genuine Design Meets Everyday Living
In Their Own Words
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.61
Based on 2,103 reviews
What Our Customers Say
237 reviews with 4 stars · Clear filters
- Company review
- Company review
The Blindster Zebra Blinds fit my sliding glass door perfectly and look great. The apparatus to adjust the blinds is a bit noisy, however.
Deborah · Verified Buyer ·
- Company review
Ordering was simple, straightforward, and the process thoughtfully organized so details were kept in check. For example I liked that I could edit an item in my cart without having to start over, and I could identify my item by name. The blinds were easy to install and look great. The only hiccups included some less-clear details about the number of shipments -- the tracking number for most of my order was not an active link, so I had to contact the service bot to find out who was shipping the package and when it would arrive. The other hiccup is with the cord on my living room blind, which was necessary given the width of the item. The cord tensioner seems fidgety and prone to locking up, and the cord gets snagged in the tensioner if the tension isn't perfect, so I expect it will look frayed and work less well over time. On day 1 there are already a number of small snags in the cord material. Other than that, I'm very satisfied with the order.
Response from Blindster
Thank you for taking the time to share your experience, Emily! We’re happy to hear you enjoyed the ordering process and that the shades installed easily and look great in your home. We apologize for the inconvenience with the inactive tracking link, though we’re glad you were able to use our live chat feature to quickly get the correct shipping information. We also appreciate your feedback regarding the continuous loop cord on your living room shade. If you would like for us look into the issue further, our customer service team is always here to help.
Emily · Verified Buyer ·
- Company review
Heavy Should of split blind into 2-1 or 2 seprate blinds , well wasn't thinking my fault! very well built to fit, looks great! real bamboo is heavy live and learn, will see you soon when I start another project. Weather getting nice Outdoor Projects now!
Response from Blindster
Hi Scott, thanks for sharing your thoughts. We’re glad the shades feel well built and that you’re happy with the bamboo. Looking forward to helping with your next project!
Scott · Verified Buyer ·
- Company review
They seem to work great haven't had real change evaluate them
Response from Blindster
Hi Dwain, thanks for the update. We’re glad to hear they seem to work well so far. If you ever need any assitance or have any questions, we’re here to help.
Dwain · Verified Buyer ·
- Company review
I love the blinds I purchased, but they did not have the wands to adjust them. Also there were no instructions in the boxes, so unless you have access to a computer; which not everyone does… installation is tricky,
Response from Blindster
Hello Gwenne, We’re so happy to hear you love your blinds! We’re sorry, however, that the missing wands and instructions made installation more challenging than it should have been. Thank you for giving us the opportunity to make things right, and we truly appreciate your feedback and support.
Gwenne · Verified Buyer ·
- Company review
We are very happy with our blinds, but the directions for the remote and the bridge unit need a lot of improvement. The blinds themselves are very darkening and insulating, which is just what we needed!
Response from Blindster
Hi Jennifer, thank you for your review. We’re glad you’re happy with the blinds’ darkening and insulation, and we’re sorry the remote and bridge unit instructions weren’t clear. We’ll pass your feedback to our product team as we are working on a project to improve those. If you need any help with setup, we’re here for you.
Jennifer · Verified Buyer ·
- Company review
My rating is for the combination of product and service. First from a service perspective the ordering process, online information and instruction is clear and should help you to get a good first time result. My measurements were spot on if I must say so. The product received and the ease of installation were great. Additionally, the four colors were as expected. The cellular shades I purchased clip into a top mount and that provides a clean look without the need for a secondary valance unless that’s a preference. The reason this is not a 5 star review is because of the service. I read the instructions and felt comfortable with my color selections and didn’t require a swatch order. I was under a time crunch because I was hoping for delivery while I was at the house so boxes wouldn’t be left outside during rain and possible snow while we were away for a few weeks. After a couple of days into the timeline I see an email saying my order is on hold because they notice I didn’t order color swatches. Again, I read all the excellent information on the website. If I had a concern about color variation and needed it to be exactly what I saw based on my computer, I would have ordered a swatch. That wait cut into my timeline for delivery. Then I contacted customer service to see if I could have them delay shipment so it could be delivered when we were back. That email was not answered for 4-5 days so my delivery could not be postponed. Lastly, the product was delivered and as expected we got some rain and snow. Fortunately when I returned I was happy to see that the shades were packed well and protected even though some of the boxes were wet.
Response from Blindster
Hello Marianne, Thank you for your honest and detailed review. We’re so pleased to hear the shades fit well, installed easily, and provided the clean finished look you were hoping for. We also appreciate your feedback regarding communication and order timing. While our swatch verification process is intended to help avoid color surprises, we understand that in your case, it affected your delivery window. We apologize as well for the delayed response to your shipping inquiry. Thank you again for your patience, and we’re happy to know the shades ultimately arrived protected and performed as expected.
Marianne · Verified Buyer ·
- Company review
The remade blind works just fine. Thanks for the remake. Once again I'll comment on my dislike for the plethora of emails prior to purchase. An extreme nuisance if you don't mind me being so blunt
George · Verified Buyer ·
- Company review
Thank you for sorting out a mis-step of bad measuring on my part to turn it around and get it back to me so quickly. I find the blinds fine for the price I paid.
Response from Blindster
Hi Brenda, Thank you for your kind words. We’re glad we could sort it out quickly and that you’re happy with your new blinds. We appreciate you choosing Blindster!
Brenda · Verified Buyer ·
- Company review
We used Blindster to replace our Hunter Dougless shades that were put up 28 years ago. The price of Blindster shades were 70% less but not near the quility. We already have 3 dents/marks in one shade after five days since install. Blindster did reach out to me to get more information and shipped out a new blind to replace my damaged one. Blindster does stand behind their product which says alot about the company.
Response from Blindster
Hi William, we appreciate your honest feedback. It’s great that you found significant savings, but we understand how disappointing it is to notice marks so soon after installation. While our products are built to balance quality and affordability, they should still hold up well under normal use. We’d really like the opportunity to review the issue with you and help find a solution. A member of our customer support team will reach out to you in a separate email.
William · Verified Buyer ·
- Company review
So far so good. the shade worked fine. I have 3 more coming and we'll see at that point. PeterC
Response from Blindster
Thanks, Peter! Please let us know if there is anything we can help you with in the future.
Southside · Verified Buyer ·