Customer Reviews for Blindster

What Our Customers Say

2,103 reviews · Clear filters

• Company review

  Blinder customer service was great to work with. We measured wrong and they remade the blind for only the cost of shipping. The blind’s are great quality. Only negative is shipping takes a long time.

  Response from Blindster

  Thank you for sharing your experience, Sharie! We’re happy our customer service team could help get the sizing corrected and that you’re pleased with the quality of your new blinds. We also appreciate your feedback regarding shipping times and understand how important timely delivery is. Thank you for giving Blindster the opportunity to make things right!

  Sharie · Verified Buyer · October 23, 2026

• Company review

  The shade has been installed for less than 3 weeks and it already tore. See attached picture.

  Response from Blindster

  Hi Jason, we're sorry to hear your shade has torn so soon after installation. We understand how frustrating this must be. We can confirm that a replacement has been requested under warranty, and we appreciate you bringing this issue to our attention.

  Jason · Verified Buyer · October 22, 2026

• Company review

  Easy to order on the website. Excellent communication with representative through email. Super fast delivery. Excellent product.

  Response from Blindster

  Thank you for the wonderful review, Meg! We're thrilled to hear that ordering was easy, communication with our team was excellent, and your order arrived quickly. It's even better to know you're happy with the quality of your new window treatments. We appreciate you choosing Blindster!

  Meg · Verified Buyer · October 21, 2026

• Company review

  Quality is good but still not an easy DIY. Have to add pressure wedges and screws by hand and no instruction manual provided. I used lazblinds blinds and it literally had nothing to do but Screw it on the window sill and still it came with tools and instructions. Can improve the diy experience of your blinds

  Response from Blindster

  Hi Vedija, thank you for your feedback! We're glad to hear you're pleased with the quality of your shade, but we're sorry the installation process wasn't as easy as you expected and that you didn't receive an instruction manual with your order. While we do have installation instructions available on our website, you absolutely should have received instructions with your order as well, and we apologize for that oversight. We appreciate your suggestions for improving the DIY experience and will keep your feedback in mind as we continue looking for ways to improve. Thank you for choosing Blindster!

  Vedija · Verified Buyer · October 20, 2026

• Company review

  Very disappointed in the blinds we ordered. Ordered top down bottom up and received only bottom up. When I called, I was told top down bottom up does not come in that size. If we had been told up front, we would not have ordered these blinds. Also, I believed these blinds would be fabric -not vinyl lined fabric. They cheapen the look of my newly remodeled kitchen.

  Response from Blindster

  Hi Vernon, we're sorry for the confusion and disappointment with your order. We understand how frustrating it must be to receive shades that don't have the lift style you expected, especially after completing a kitchen remodel. The Roman shades you ordered can only be made with the top-down/bottom-up option when the width is greater than 28 1/8 inches. We're sorry if this limitation was overlooked or wasn't clear while you were placing your order. We also regret that the fabric didn't meet your expectations. If you'd like to explore what options may be available, please reach out to us at [email protected] or 1-888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST. We're happy to help!

  Vernon · Verified Buyer · October 20, 2026

• Company review

  I chose the style I liked and ordered fabric samples. We communicated by phone and representatives were very helpful. The samples took more than a week to arrive, but they were very helpful. I placed the order and received them in less than 2 weeks. It took a while before I got them put up, with help from my adult daughter. Installation was easy and the blinds look and work great. I am now in the process of ordering more for a second bedroom. Thank you for your good service and a beautiful product.

  Response from Blindster

  We truly appreciate your kind words, Marilyn! It's wonderful to hear that our representatives were able to guide you through the process and that you're so happy with the quality and performance of your new shades. We love knowing you've enjoyed your experience enough to come back for more window treatments! Thank you for choosing Blindster and for giving us the opportunity to be part of making your home beautiful. We look forward to working with you again!

  Marilyn · Verified Buyer · October 20, 2026

• Company review

  Great prices and quality products

  Response from Blindster

  Hi Robert, thank you for sharing your positive experience. We’re glad you’re happy with the prices and quality of our products.

  Robert · Verified Buyer · October 19, 2026

• Company review

  My initial order arrived damaged. I contacted customer service and was assisted by a wonderful rep named Crislyn. She requested I send pictured of the damage and responded immediately letting me know my replacement was on the way. It arrived 4 days later and was PERFECT!! I will be using this company for all my window treatment needs moving forward. Any place that has customer service that great deserves repeat business.

  Response from Blindster

  Hi Brandon, thank you for sharing your experience. We’re delighted Crislyn could help quickly and that your replacement arrived perfect. We truly appreciate your kind words and look forward to assisting with your future window treatment needs!

  Brandon · Verified Buyer · October 19, 2026

• Company review

  I have used Blindster to dress all the windows in my home. I love the clean and neat look that my windows have now. Your choice to use curtains or not. For me, Blindster is enough.

  Carolyn · Verified Buyer · October 19, 2026

• Company review

  I love all my roman shades. New house new shades and I happy with all of them. Thank you so much for all your help with questions I had.

  Response from Blindster

  Thank you so much for the wonderful review, Eve! We're thrilled to hear that you love all your new Roman Shades and that they're the perfect addition to your new home. We're also happy our team could answer your questions and help along the way. Congratulations on your new home, and thank you for choosing Blindster to be a part of it!

  Eve · Verified Buyer · October 19, 2026

• Company review

  Routers in 2 inch slats or to wide you can see street lights. The string in slats or too cheap and thin probably won’t last long cheaply made

  James · Verified Buyer · October 18, 2026

• Company review

  Blinds were cut too short....not the specifications I ordered. Called to complain and had to pay about $100 more to get correct size. On top of that, the customer service/order desk person just couldn't get through their head what I was saying. I stated over and over again that I was giving them the EXACT WIDTH...DO NOT make any adjustments/ cuts. The REORDERED BLINDS CAME LONGER than specified but luckily fit into mounting brackets. I would not recommend Blindster to anyone.

  Response from Blindster

  Hi Scott, we're very sorry to hear about your experience with your orders and the frustration you encountered when trying to resolve the sizing issue. We understand how disappointing it must have been to receive blinds that didn't meet your specifications and then have difficulty communicating your concerns to our team. This is not the experience we want our customers to have. A member of our customer service team will reach out to you to assist you further. We appreciate you bringing this to our attention.

  Scott · Verified Buyer · October 18, 2026