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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

237 reviews with 4 stars · Clear filters

  • Company review

    The blind looks great. The only issue is when I open the slats to point upward the string is so tight the last 2-3 slats won’t turn upwards. I’m the down position it is fine. Otherwise it’s good.

    Pam · Verified Buyer ·

  • Company review

    Overall, I’m very pleased with the selection, ordering, quality and simple install of Blindsters top-down shades. During my latest install, I noticed a tiny “hole” in one of my previously purchased, honeycomb room darkening blinds in my bedroom, which are not very old and which do not endure much handling traffic, so I am a bit concerned if this is a quality defect and it will occur in my newest shade additions. I’m hopeful it will not but there’s simply nothing I can think of, as to how this “hole” (the size of a ballpoint pen “tip” could have originated. Other than that, a very good experience.

    Jeff · Verified Buyer ·

  • Company review

    The shades are good , not great The top metal brackets show and do not look too good.

    Joseph · Verified Buyer ·

  • Company review

    Instructions are printed too small. Needed magnifying glass. Bought two blinds each came with three mounting brackets, two of the six brackets are defective.

    Sandra · Verified Buyer ·

  • Company review

    Good service but still waiting for the followup email telling us when to expect the part that was missing in our order. Please advise when we can expect it.

    Response from Blindster

    Hi Gayle, we appreciate you taking the time to share your review, and we’re happy to hear you were pleased with our service. We took a look at your order and can confirm that the missing part shows as delivered. If you have any questions or need any further assistance, please don’t hesitate to reach out. In the future, we’re always here to help if anything comes up.

    Gayle · Verified Buyer ·

  • Company review

    Need better instructions on how to install the blinds with the order. Had to call customer service to figure out how to install them. Also the screws are very bad quality. I use my store bought screws instead of yours.

    Response from Blindster

    Hi Rhonda, thank you for taking the time to share your feedback. We're sorry to hear that the installation instructions were not as clear as they should have been and that you experienced issues with the included screws. We appreciate you reaching out to our customer service team for assistance, and we're glad they were able to help get your blinds installed. Your comments regarding both the instructions and hardware will be shared with our team as we continue working to improve the customer experience. Thank you for your honest feedback and for choosing Blindster.

    Rhonda · Verified Buyer ·

  • Company review

    About 15 minutes to install not bad. Little spendy and my bottom rail was damaged on one side on delivery. Overall not bad. Would I buy again maybe but hopefully no damage product.

    Response from Blindster

    Hi James, thank you for your feedback and for sharing your experience. We’re glad to hear the installation went smoothly, though we’re sorry about the damage to your bottom rail upon delivery. That’s certainly not what we want for our customers. A member of our customer service team will be reaching out to you shortly to assist and help make this right.

    James · Verified Buyer ·

  • Company review

    My order came in wrong but they immediately corrected it and reshipped my order. I have no problems with a company that makes a mistake if they can correct the mistake and own it. Great job. Blinds look great.

    Response from Blindster

    Hi Kelly, thank you for your understanding and for sharing your experience. While we're sorry there was an issue with your original order, we're glad our team was able to resolve it quickly and get the correct blinds on their way to you. We believe that standing behind our products and taking care of our customers is incredibly important. We're thrilled to hear that the blinds look great and appreciate your kind words!

    Kelly · Verified Buyer ·

  • Company review

    This was my forth set of blinds purchased from Blindster. I replaced Levelor blinds I had in the house for 40 years. I had one discolored blind that Blindster replaced and one blind that seemingly came untied inside so only one sided would go up. I guess it was no longer sold so I Moved it to a window I didn’t raise. Overall a good experience with Blindster.

    Response from Blindster

    Hi Curt, thank you for taking the time to share your experience and for being a repeat Blindster customer. It means a great deal to us that you've chosen our products for multiple projects throughout your home. While we're happy to hear that your overall experience has been a good one, we're sorry that you experienced issues with a couple of your shades over the years. We truly appreciate your loyalty and your feedback. Thank you again for being a valued customer, and we hope you continue to enjoy your Blindster blinds and shades for years to come.

    Curt · Verified Buyer ·

  • Company review

    Back side of shades have excessive cord. Although on backside of shade they have to be hidden

    Alfonso · Verified Buyer ·

  • Company review

    Your blinds fit perfectly in my home, thank you.

    Erin · Verified Buyer ·

  • Company review

    I like the blind. It was easy to install and use.

    Marie · Verified Buyer ·

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