Customer Reviews for Blindster

What Our Customers Say

237 reviews with 4 stars · Clear filters

• Company review

  Update: Customer service reached out to me and my issues were resolved immediately and to my satisfaction. They went out of their way to mke it right and I really appreciate that. I will purchase from them again in the future based solely on their effort and dedication to correcting the issue. One shade motor was damaged and customer service sent a new one immediately. However, every shade has fraying all along the edges where I assume the shade was cut. I ordered 5 shades and its on wvery single one. I have been in contact with customer service but the process for this has been extremely slow with about a response every 24-48hrs and I had to follow up with them a few times and resubmit thensame pictures they asked for before. II was simply asking if there was anything I could do on my end to fix it, but said it was sent to the production team and its been crickets since.

  Response from Blindster

  Hi Charles, we’re very sorry for the issues with your shades and for the frustration caused by the delays in communication. We understand your concern, especially after having to follow up and resend photos that had already been provided. After reviewing your order, we can confirm that a remake has been processed for your shades. If you haven’t received them already, you should be receiving confirmation emails shortly with the details of the remake. A member of our customer service team will also be contacting you separately by email to make sure you receive the appropriate follow-up. We appreciate your patience while we worked through this and sincerely apologize for the inconvenience you’ve experienced.

  Charles · Verified Buyer · September 15, 2026

• Company review

  Fit the windows perfectly.

  Response from Blindster

  Hi Vickie, thanks for sharing your experience. We’re glad to hear the fit is perfect. Thank you for choosing us!

  Vickie · Verified Buyer · September 14, 2026

• Company review

  We are happy with the blinds. I can see how the mechanisum will fail in several years of everyday use. I know that this is to be expected, and the manufacturing process to keep the price of the blinds down demands consessions. This is why it is a 4/5. For a product to do what it says on the tin, it does. The plastic portion that you pull down on will fail with time, as will happen to all things that have tourqe and sheer pressure applied to them. I belive that a reinforcement of a internal metal bracket around the central button mechanisum would be beneficial, as it is the location that has the greatest external force applied to it, and will lead to failure of the product the would require replacement the most. It is also likely to not increase the overall price of the blinds very much. I wish you well.

  Response from Blindster

  Hi Evan, thank you for your honest review and for sharing such a thoughtful suggestion! We're pleased to hear that your shades are meeting your expectations, and we appreciate your insight into the long-term durability of the pull mechanism. Your recommendation to reinforce the internal components is helpful, and we'll be sure to share your feedback with the appropriate team for consideration. We value hearing from customers who take the time to provide constructive ideas, and we appreciate you trusting Blindster with your window treatment needs!

  Evan · Verified Buyer · September 13, 2026

• Company review

  The reason for the 4 is one of the blinds the buttons don't work

  Response from Blindster

  Hi Luanne, thank you for your review! We’re sorry you’re having an issue with the buttons on one of your shades. We’d appreciate the opportunity to help get this resolved, and a member of our customer service team will be in touch to assist further. Thank you for choosing Blindster!

  Luanne · Verified Buyer · September 13, 2026

• Company review

  They arrived quickly and in a great box. Well packaged. Directions for install are great! I am disappointed with how much light they allow in, and that I can sort of see through them.

  Response from Blindster

  Hi Sandra, thank you for your order and for taking the time to share your feedback! We’re glad to hear your shades arrived quickly, were well packaged, and came with helpful installation instructions. We’re sorry to hear they’re allowing more light through than you expected and that you’re disappointed with the privacy they provide. If you’re still within 60 days of receiving your order, we’d be happy to help you explore other options that may better suit your needs. You can reach to us at [email protected] or 1-888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST. We appreciate your business and would love the opportunity to help!

  Sandra · Verified Buyer · September 11, 2026

• Company review

  Your service was excellent however the blinds I purchased as a direct replacement for those I purchased from you 10 years ago does seem to be of the same quality. They seem to be of lighter materials and don't operate as easily as the older ones. They don't extend and retract evenly and require straightening to keep the bottom level. I hope they're as durable as the older ones

  Bernard · Verified Buyer · September 10, 2026

• Company review

  The blinds are very sturdy and if good quality, however, I was not able to hang the largest one correctly since I planned to hang it halfway. I wanted to leave room at the top for some wooden panels and was going to hang them at the top, but was unable to mount the blinds midpoint of the windows as I could not hang them from the sides. Is there special mounting brackets for this?

  Response from Blindster

  Hi Denise, thank you for taking the time to share your feedback! We’re happy to hear that you’re pleased with the quality and sturdiness of your shades. The brackets included with your order are the only mounting brackets we offer, so unfortunately, we don’t have special brackets that would allow the shade to be mounted from the sides or at the midpoint of the window. You might consider something like a Palladian shelf or a similar solution that could provide a mounting surface at the desired height. We hope this gives you an option that works with the look you’re trying to achieve!

  Denise · Verified Buyer · September 8, 2026

• Company review

  I like the blinds I ordered but I noticed when they are raised partway they aren't exactly level. Also when they are pulled down the bottom piece doesn't lay flat.

  Response from Blindster

  Hi Darlene, thank you so much for your order and for taking the time to share your feedback. We’re glad to hear that you like your shades, but we’re sorry to hear that they aren’t sitting completely level when partially raised and that the bottom rail isn’t laying flat when lowered. A member of our customer service team will be reaching out to you in a separate email to learn more about what you’re experiencing and assist you further. We appreciate you bringing this to our attention and look forward to helping!

  Darlene · Verified Buyer · September 7, 2026

• Company review

  Blindster did fine but delivery was a mess Will not be able to order unless delivery can be addressed

  Response from Blindster

  Hi John, we’re sorry to hear the delivery process caused frustration. We understand how important reliable delivery is, and we appreciate you sharing this. If you’d like us to look into what happened, please contact our support team so we can assist further.

  John · Verified Buyer · September 7, 2026

• Company review

  Easy to put up and I like the appearance. Not the best quality of material but it works.

  Response from Blindster

  Hi Pamela, thank you for sharing your feedback! We’re glad to hear the shade was easy to install and that you’re happy with its appearance. We appreciate your honest comments regarding the material quality as well. If you’d ever like to explore other options or find a style that may better suit your preferences, please don’t hesitate to reach out to our customer service team. We’d be happy to help!

  Pamela · Verified Buyer · September 7, 2026

• Company review

  I'm satisfied with the blinds for the most part. I would have ordered the dark gray had I known they really arent as dark as they show online. They were easy to install.

  Randy · Verified Buyer · September 5, 2026

• Company review

  Blind I ordered is great but communication about how the order worked was bad so I can't give it a 5.

  Response from Blindster

  Thank you for choosing Blindster and for taking the time to leave a review Nancy. We’re happy to hear you’re pleased with your blind, but we’re sorry the communication regarding your order wasn’t as clear or helpful as it should have been. We truly appreciate your feedback. It helps us identify areas where we can improve and provide a better experience for our customers. Thank you again for your business!

  Nancy · Verified Buyer · September 4, 2026