Very pleased with service and quality of the blind , fits perfect!
David · Verified Buyer ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
“We don’t just want customers today...
We want customers for life”
Real Products, Real Homes
Where Genuine Design Meets Everyday Living
In Their Own Words
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.61
Based on 2,103 reviews
What Our Customers Say
2,103 reviews · Clear filters
- Company review
- Company review
The zebra blinds that we ordered fit perfectly and flawlessly. The only is issue was the darn child safety lock that was hard to unlock in order to fully open the blinds. I ended up removing it and problem was solved.
Andres · Verified Buyer ·
- Company review
Love the blinds Great customer service
Response from Blindster
Hi Jean, thank you for your kind words! We’re glad you love the shades and that you had a positive experience with our customer service.
Jean · Verified Buyer ·
- Company review
Great great great great great
Response from Blindster
Hi Felipe, thank you so much for the amazing review! We're thrilled to see all those “great” comments and are so happy you had such a positive experience with Blindster. We truly appreciate your business!
Felipe · Verified Buyer ·
- Company review
The adhesive was able to stay in place...had to screw those fixture in place.
Joseph · Verified Buyer ·
- Company review
I’m happy with the product but it took FOREVER to receive it.
Laura · Verified Buyer ·
- Company review
Fit perfectly. Easy installation. Looks great
Janee · Verified Buyer ·
- Company review
I like the color and material. The workmanship is poor. You had the exact measurements of my windows. I even called to confirm the you do not cut anything from the height/length of the window, yet the large window shade does not reach the bottom. The small one barely gets there. I am sending photos to show why I am disappointed. They were installed by somone who does this daily for a company who sells draperies and blinds, so I know they are hung properly. It seems they are just not cut correctly. This has been a great disappointment to have spent so much money on the shades and installation only to have them not fit the windows.
Response from Blindster
Hi Cynthia, thank you for taking the time to share your experience. We're sorry to hear that the shades you received are not fitting as expected. We appreciate you providing details about the installation and measurements, and a member of our customer service team will be contacting you to review the issue and assist you further.
Cynthia · Verified Buyer ·
- Company review
Easy to install, fit perfectly Very happy with quality and price
Amy · Verified Buyer ·
- Company review
I ordered some blinds from this company in 2012 and was very pleased. Two months ago I needed to replace the blinds and asked if they still have my 2012 order--they did. I asked that the very same blinds be reordered--they confirmed this. i was given the price and paid it. The blinds ended up being on backorder and finally they arrived four weeks later than they should have. The blinds I received were not the blinds I had ordered. I called customer service who said, "no problem, we have a SATISFACTION GUARANTEED policy. We will look into your issue and call you back." They did call back and said that yes, in fact, the wrong blinds had been ordered by their staff and they would be happy to send me the right blinds because they have a SATISFACTION GUARANTEED policy. It took several Emails and a few weeks but the correct blinds were reordered by the company and are on their way! Fingers crossed they are correct this time. Very impressed with the excellent communications by the customer service department and their efforts to make sure I am a satisfied customer. Very valuable in this day and age.
Response from Blindster
Hi Lorraine, thank you for taking the time to share your experience. We're very sorry for the mix-up with your order, the backorder delay, and the frustration this caused. We understand how disappointing it must have been to receive a product that was not what you expected. We appreciate you bringing this to our attention, and a member of our customer service team will contact you to discuss the situation further.
Lorraine · Verified Buyer ·
- Company review
Our experience with Blindster was stellar! We obtained samples from the type of blinds we wanted, but when none of the colors sluited us, the customer service department sent us samples from different styles of blinds that we wouldn't have considered on our own. But after finding a perfect color and re-considering our style choice, we went ahead with the order. Throughout the back-and-forth, the customer service person (Keri?) was friendly, helpful, and patient. The blinds were very easy to put up and work very well. We are very pleased with our purchase and the whole experience.!
Response from Blindster
Hi Barbara, thank you so much for sharing your wonderful experience! We’re thrilled to hear that our customer service team was able to help you explore different styles and find the perfect color for your home. We’ll be sure to pass along your kind words! It’s also great to hear that your shades were easy to install and are working well. We truly appreciate your business and are so glad you’re pleased with both your purchase and your experience.
Barbara · Verified Buyer ·
- Company review
I am on my FOURTH Try to get my one Roman shade correct.:-( I am still waiting for the fourth one to come in. It’s almost been two months since I first ordered. Needless to say, it is very disappointing.
Response from Blindster
Hi Tracie, we're so sorry for the issues you've experienced with your order. We understand your disappointment and are sorry for the repeated issues with receiving the correct product. We reviewed your order and see that your most recent remake was delivered a few days ago. One of our customer service team members will be contacting you separately by email to follow up and confirm that the remake arrived correctly and meets your expectations. We appreciate your patience throughout this process and apologize again for the inconvenience.
Tracie · Verified Buyer ·