Customer Reviews for Blindster

What Our Customers Say

2,103 reviews · Clear filters

• Company review

  I wish I could have seen our old order because what we got was different from what we have. But it will work.

  Response from Blindster

  Hi Linda, thank you for your order and for sharing your feedback! We’re glad to hear that the new shades will work for you. We do have the ability to look up previous orders, so if you’d like to explore what options may be available based on your previous order, please reach out to us at [email protected] or 1-888-256-8672, Monday–Friday, 8 AM–5 PM CST. We’d be happy to help!

  Linda · Verified Buyer · August 5, 2026

• Company review

  Bit disappointed at the shade

  Response from Blindster

  Hi Branden, we're sorry to hear you’re disappointed with the shade. We’d like to help. Could you share a bit more about what isn’t meeting your expectations (color, shade, fit, etc.) and, if possible, some photos? A member of our team will review and assist further.

  Branden · Verified Buyer · August 4, 2026

• Company review

  The faux wood plantation shutters installed fairly easily although there were no instructions whatsoever supplied with the shutters. There is a quick two minute video online that I referenced but it wasn't exactly like my install. Super glue was among the supplies sent but nowhere is that mentioned. Instructions would have been nice. They do look great though and I'm glad I purchased them.

  Larry · Verified Buyer · August 4, 2026

• Company review

  Wonderful company to work with. I had difficulty with the measurement and were very helpful and replaced my shades. Very charitable too by allowing me to donate the unused shades to Habitat for Humanity. Quality shades. I love them.

  Sheila · Verified Buyer · August 4, 2026

• Company review

  When my cellular shades were made they only deducted less than 1/8” from my measurement. As a result my blinds don’t operate properly. They refuse to take responsibility.

  Response from Blindster

  Hi Jeremy, we're sorry for the confusion surrounding the deductions on your cellular shades and any frustration this situation caused. We're glad to see that your shades have been remade and are on their way to you, with delivery expected shortly. We appreciate your patience and hope you'll give us another opportunity to provide a better experience in the future.

  Jeremy · Verified Buyer · August 4, 2026

• Company review

  After having an unbelievable amount quoted to me by a company that comes to your home, I was searching frantically for a solution to my new house. I took a risk and went with you, and I am very happy I did. I got honeycomb shades and I am so happy with them. I am waiting now for another order for my bedroom with blackout features, top up top down. I think they will be perfect.

  Response from Blindster

  Hi Denise, thank you for sharing your experience! We're so glad you found an option that worked well for your new home and that you're loving your honeycomb shades. We appreciate you choosing Blindster and are excited to hear you're giving us another opportunity with your bedroom shades. We hope you love them just as much!

  Denise · Verified Buyer · August 4, 2026

• Company review

  We made an error in our measurement of one of the windows and Blindster replaced it with just a $20 fee for mailing a new one. Overall, I thought the customer satisfaction was great. I also called to ask a question about delivery and once again, they were very thorough. The blinds ultimately came out great and I was very happy. I would recommend in the future to other people and will use again the next time I need window coverings.

  Response from Blindster

  Hi Benjamin, thank you so much for your wonderful review and recommendation! We're glad our customer service team was able to help with the measurement issue and answer your delivery questions. It's great to hear your shades turned out beautifully and that you were happy with the overall experience. We truly appreciate your business and look forward to helping with your future window covering needs!

  Benjamin · Verified Buyer · August 3, 2026

• Company review

  The only problem I had was with the wait time for delivery which was a couple months. Love the blinds themselves and they look wonderful

  Response from Blindster

  Hi Nancy, thank you for your order and for taking the time to share your feedback! Unfortunately, we do experience material shortages from time to time, which can lead to unexpected delays. We hope to provide you with a better experience in the future!

  Nancy · Verified Buyer · August 3, 2026

• Company review

  The blind is of good quality and the right size but it came with the wrong instructions!! After hours of frustration, I finally figured out that the instructions were for a completely different blind. I was able to finally install it by downloading instructions for the correct one but I will never buy one from you again!

  Response from Blindster

  Hi Shelly, thank you for sharing your feedback. We're glad to hear that your shade arrived in the correct size and that you’re happy with the quality, but we sincerely apologize for the frustration caused by receiving the installation instructions. We understand how much time and effort this added to the installation process. A member of our customer service team will be reach out to learn more about what happened and discuss your experience further.

  Shelly · Verified Buyer · August 3, 2026

• Company review

  Always great customer service and top quality products. I have ordered plantation shutters for my last 2 houses and always completely satisfied. Wouldn't shop anywhere else or consider companies that sell and install. Blinderster instructions are so easy to follow and install giving you a professional finished product everytime.

  Response from Blindster

  Thank you for taking the time to share your experience, Tim! We truly appreciate your continued confidence in Blindster and are thrilled to hear that you've been completely satisfied with your plantation shutters. Knowing that our easy-to-follow instructions and quality products have earned your loyalty means so much to us. Thank you for choosing Blindster time and time again—we look forward to helping you with any future projects!

  Tim · Verified Buyer · August 2, 2026

• Company review

  It may be a few months yet before we can install them. We’re remodeling and trim work is going up last. What is the warranty ? If we’d have to return them this fall for some reason.

  Response from Blindster

  Hi Laura, thank you for your order as well as your question! Under our 60 Day Satisfaction Guarantee, If for any reason you're not completely satisfied with your new blinds, shades, or shutters, just reach out to us within 60 days of product delivery and we promise to work with you to find a solution that meets your needs. If we're unable to make you happy, we will assist you with returning your order for an exchange or refund. Please note that all of our products are custom-made and cannot be resold to other customers, which is why we donate all returns to charity. For this reason, the maximum refund allowed under this guarantee is $500. The $500 maximum refund is applicable to the same person, household, or address, within any 12-month period. You can read more about our policies here: https://www.blindster.com/policies. Feel free to contact us at [email protected] or 888-256-8672, Mon-Fri 8a-5p CST if you have an additional questions or concerns.

  Laura · Verified Buyer · August 2, 2026

• Company review

  Received my order and 2 of the blinds had bent top rails. Called the company and they jumped right on getting them replaced GREAT customer service

  Response from Blindster

  Hi Tark, thank you for letting us know. We’re glad to hear our team could assist promptly with the replacements and that you’re happy with our service.

  Tark · Verified Buyer · August 1, 2026