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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.61

Based on 2,103 reviews

What Our Customers Say

1,650 reviews with 5 stars · Clear filters

  • Company review

    Blindster is a great company to work with. The website is very detailed with videos helping first time customers like ourselves learn how to pick out the right blind for us. Somehow one measurement was entered incorrectly, resulting in the blind not fitting. We called customer service about the problem. They were very patient and helpful making sure that we got a remake at no cost except shipping the new blind. The quality is excellent. We will definitely use them again.

    Response from Blindster

    Hi Kristin, thank you so much for your thoughtful review! We’re thrilled to hear that you found the website helpful and that our team was able to support you when the measurement issue came up. We’re especially glad we could take care of the remake for you under our Fit or Free Guarantee and help get everything right. It’s wonderful to know you’re happy with the quality, and we truly appreciate your trust and support. We look forward to working with you again!

    Kristin · Verified Buyer ·

  • Company review

    Everything was great from when I called and placed my order to receiving my blinds.

    Response from Blindster

    Hi Tema, we’re glad to hear everything went smoothly from the call to receiving your blinds. Thanks for sharing your experience!

    Tema · Verified Buyer ·

  • Company review

    Shipper bent our new blind frame in transit. I was disappointed and called because they guarantee. Company rep requested pictures of the damage so I emailed them right away. I received a response within a couple days and a replacement was ordered. Excellent customer service! All of our windows are covered with Blindster blinds.

    Response from Blindster

    Hi Kathryn, thank you so much for sharing your experience and for your continued trust in Blindster! We're very sorry to hear your blind arrived damaged in transit, but we're glad our team was able to quickly assist and get a replacement started for you under our guarantee. It's wonderful to know you found the process smooth and that you're satisfied with our customer service. We truly appreciate your loyalty and support!

    Kathryn · Verified Buyer ·

  • Company review

    Excellent fit. Easy to install from someone who has installed many, even paid to install. Great color. Will be doing more business. Thank you.

    Response from Blindster

    Hi Brenda, we’re thrilled to hear the blinds fit well, were easy to install, and you love the color. Thanks for sharing your experience and for continuing to choose Blindster.

    Brenda · Verified Buyer ·

  • Company review

    The blinds werer easy to install and work well blocking sunlight. The only issue were the plastic controls on the chains. They immediatly stopped working and had to be removed. Called and talked to someone who said they would note it and did not seem interested

    Response from Blindster

    Hi Al, thank you for taking the time to share your feedback. We’re glad to hear your shade was easy to install and is working well for blocking sunlight, but we’re very sorry to hear about the issue you experienced with the chain controls and that your follow-up call did not reflect the level of service we strive to deliver. That is not the experience we want for our customers. A member of our customer service team will be reaching out to you separately via email to follow up and assist you further. We appreciate you bringing this to our attention.

    Al · Verified Buyer ·

  • Company review

    Great customer service

    Response from Blindster

    Hi Deb, thank you so much for your kind review! We’re thrilled to hear you had a great experience with our customer service team. We truly appreciate your support and are always here if you need anything in the future.

    Deb · Verified Buyer ·

  • Company review

    The product was just as advertised and looks grate

    Chris · Verified Buyer ·

  • Company review

    Nice product, feels like good construction. Easy enough to install. Will order again for additional rooms in my home!

    Michele · Verified Buyer ·

  • Company review

    I love how easy Blindster makes the whole process. I have purchased from them several times fromvery inexpensive blinds to motorized systems. Always simple and better than expected.

    Response from Blindster

    Hi Brad, we really appreciate you taking the time to share your experience and for being a returning customer! It's great to hear that every order—whether simple or motorized—has been easy and exceeded your expectations. Thank you for trusting Blindster again and again!

    Brad · Verified Buyer ·

  • Company review

    Blindster truly demonstrates on a consistent basis a superior commitment to customer satisfaction. I'm a landlord, every one of my rentals has Blindster window coverings of some type. They are quality and if a problem occurs they stand behind their products with replacements. You can buy less expensive blinds but you won't find another vendor that works with you to ensure you are happy with your window treatments.

    Response from Blindster

    Michael, thank you for sharing your kind words. We’re glad to hear we consistently meets your expectations and that you’ve had positive experiences across your rentals. We appreciate your trust in our products and our commitment to support. Thank you for being the best part of Blindster!

    Michael · Verified Buyer ·

  • Company review

    I was impressed! I wasn’t sure what to expect when ordering. To be honest I had a couple glasses of wine and wasn’t too confident in my measuring skills so I just measured my window as a whole and then divided by 3. I tried to divide by 2 but I couldn’t order that big. A few days later I remembered I had made this purchase and I came back to the website and started reading that the measurements part is very important. I did freak out a bit. When they arrived I left them in the box for a few days….. regretting my non-sober purchase. Finally when I became comfortable with my decision, my husband unpacked them and installed them with ease. I was very happy with the end result. I live in the city on a busy street and we have complete privacy now with these blinds. They aren’t blackout blinds. They still let sunlight in which is what I wanted. I love that they adjust from the top as well as the bottom. We have pets and so it’s been hard keeping them clean. Just extra awareness to keep one of them peeped so they can look out. I would by from Blindsters again in the future. Added bonus is that they’re family owned, love that!! OH and they fit perfectly 😅. You’ll notice there’s a slight gap but that’s from the hardware. Hardware is flush but by design the fabric is slightly shorter on the sides.

    Tashina · Verified Buyer ·

  • Company review

    Had ordered blinds for the whole house 10 years ago. Two had some issues so decided to replace them. The customer service person quickly found the old order and two new blinds were ordered. Great customer service.

    Jack · Verified Buyer ·

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