disappointed in color choices. Ten years ago when I bought numerous blinds from you, your color selection was more varied. Am unhappy with the cordless mechanism. Sometimes can adjust height of blind without pressing handle release; at other times it's difficult to press properly, especially when windows are very tall and one wants to lower from full height. I thought I could use a "reacher" but mechanism doesn't work that way, so I have to get a step stool just to lower blind. VERY INCOVENIENT! Finally, blind often does not end up straight with left or right being higher than the opposite side.
Response from Blindster
Hi Hadassa, thank you for taking the time to share such detailed feedback. We’re sorry to hear that the available color selection and cordless mechanism did not meet your expectations, especially after having a positive experience with us in the past. We’re also sorry to hear that the shade does not always raise or lower evenly. A member of our customer service team will reach out to you directly to see how we can assist. We truly appreciate you bringing these concerns to our attention, as feedback like yours helps us identify areas where we can improve.
Hadassa · Verified Buyer ·