Ok first was the amount of time it took to arrive...awful since they are in Houston and i am in OKC. Yes i understand that time to assemble is a coule days(only ordered 1 blind) so would half a day to assemble . 3 weeks later i m calling to see where my order is.Well guess what folks it was made outside of the country and they could not provide information untill it was shipped . Nothing was said about out of country in their site on this producr as far as i could find. When it did arrive it was the right size and install was simple . THEY NEED TO LET PEOPLE KNOW WHEN IT IS MADE OUT OF COUNTRY . I would not of ordered and looked for different people
Response from Blindster
Hi Roy, thank you for placing an order with us and for taking the time to share your feedback. We’re glad to hear your blind arrived in the correct size and that installation was simple. Estimated production times are listed on each individual product page, and once an order ships, most orders are delivered within 2–5 business days. In reviewing your order, we see that it took 17 days from the date it was placed to the date it was delivered. Some of our window treatments are manufactured in the U.S., while others may come from production facilities in Mexico or Asia. When treatments ship from facilities outside the U.S., we use U.S. tracking numbers, so tracking scans may not appear until the shipment has completed the customs process. We appreciate your feedback and will certainly keep your comments in mind as we continue to improve our customer experience.
