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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

2,103 reviews · Clear filters

  • Company review

    Customer service is amazing , the blinds fit perfectly! Thanks so much.

    Response from Blindster

    Hi Dawn, thanks for sharing your feedback. We’re thrilled to hear the shades fit perfectly and that you had a great experience with our customer service. Thank you for trusting us!

    Dawn · Verified Buyer ·

  • Company review

    Good service and good quality’

    Response from Blindster

    Hi Bill, thanks for sharing your feedback. We’re glad you’re happy with the service and quality. If there’s anything else you’d like us to help with, just let us know.

    Bill · Verified Buyer ·

  • Company review

    We bought 5 blinds, and they're...good...but not great. I'm a little disappointed at the thinness of the material because they sag just a bit. And there wasn't an option other than the wand to open and that motion is difficult with my hands. I do like the way you can just push them up without a cord though. But they came in a reasonable time, measurements were spot on.

    Response from Blindster

    Hi Tracy, we appreciate you taking the time to share your experience. We’re happy to hear you’re pleased with the measurements and the cordless design, but we’re sorry that the material and wand operation didn’t meet your expectations. If you’re noticing any sagging with your blinds, our customer service team would be happy to look into it with you. You can reach us at [email protected] or 1-888-256-8672, Monday through Friday, 8 AM–5 PM CST.

    Tracy · Verified Buyer ·

  • Company review

    I've being using Blindster for all my window needs for the past 15 years and in two homes. The quality is top rate which you cannot find at your local box stores. Just waiting a mere 10-14 days is not too much to ask for the wonderful finished product! Blindster has my vote!!

    Response from Blindster

    Hi Patty! Wow, thank you for 15 years of choosing Blindster for your window treatments! We’re thrilled to hear you’ve consistently been happy with the quality of our products and feel they’re worth the wait. We truly appreciate your vote of confidence and continued support!

    Patty · Verified Buyer ·

  • Company review

    Fabulous customer service with impeccable product. I absolutely love the color it was exact as what is online. The customer service rep assisted me with getting the measurements and it was perfect. I love this company. I would highly recommend them to anyone.

    Response from Blindster

    Hi Deanna! Thank you so much for the wonderful feedback. We’re thrilled to hear the product and color were exact and that our team could help with measurements. We truly appreciate your kind words and your recommendation.

    Deanna · Verified Buyer ·

  • Company review

    Great customer service!!!!!!

    Response from Blindster

    Hi Donna! Thank you so much for the fantastic feedback! We’re thrilled to hear you had such a great experience with our customer service team. We truly appreciate your kind words and your business!

    Donna · Verified Buyer ·

  • Company review

    I love this company, customer service is amazing & prices are lower than most companies.

    Response from Blindster

    Thank you for sharing, Carol! We’re thrilled to hear you’re happy with our customer service and pricing. We appreciate your kind words and being part of the Blindster family.

    Carol · Verified Buyer ·

  • Company review

    NOT satisfied with the one that has the chain to close. It is in our laundry room amd we have an 18" counter top in front of the window. My wife has to stand on a stool to reach the chain. WHY didn't you make the chain as long as the curtain? The chain is approx 23" long, it could have been 31". Then she could reach it. She is 71 years old and I don't like to see her stand on stools. Any way I can switch the chain if you send me a new one?? The other curtain gets 5 stars!! These are in a new home and we have 4 more windows but haven't decided what type we are putting in them yet.

    Response from Blindster

    Hi Jerry, thank you for sharing your detailed feedback and for your order. We're glad to hear you're happy with the other shade, but we're sorry the chain length on this one isn't convenient for your laundry room setup. We completely understand your concern about your wife needing to use a stool to reach the chain. A member of our customer service team would be happy to review the options with you and see if we can assist with a longer chain.

    Jerry · Verified Buyer ·

  • Company review

    The blinds that are ordered are exactly what I wanted, the color is perfect, the texture is what I wanted and they fit like a dream. My back porch is my new favorite spot to hang out, it looks beautiful. Thank you for having such excellent prices and wonderful people to speak with if there is a correction or issue to resolve.

    Response from Blindster

    Thank you for sharing such a lovely review, Peggy! We’re so happy to hear your shades fit perfectly and that the color and texture were exactly what you had in mind. It sounds like your back porch looks beautiful, and we’re delighted it has become your new favorite place to relax! We also appreciate your kind words about our pricing and customer service team. We’re grateful for your business!

    Peggy · Verified Buyer ·

  • Company review

    My shade came with a longer tension cord. Lola from customer service help me to get a new shade replacement with the corect length install under warranty. Great service!

    Response from Blindster

    Thank you for sharing your experience, Julian! We’re sorry the original shade arrived with a tension cord that was too long, but we’re happy Lola was able to help arrange a replacement with the correct length under warranty. We’re so glad everything worked out and that you received great service. We appreciate you choosing Blindster!

    Julian · Verified Buyer ·

  • Company review

    We had a blind that wore out after years of faithful service. Because the design is consistent and predictable, replacing it was a matter of two minutes.

    Response from Blindster

    Hi William! Thank you for sharing your experience! We’re glad to hear your shade provided you with years of faithful service and that replacing it was quick and easy. We’re happy our consistent design made the replacement process so simple. We truly appreciate your continued business!

    William · Verified Buyer ·

  • Company review

    Where to start, blinds were ordered and became backordered. Blinds finally showed up without installation instructions.

    Response from Blindster

    Hi Craig, we apologize for the delay in receiving your shades. Unfortunately, material shortages can occur from time to time and may result in backorders. We're also sorry that your order arrived without the installation instructions. A detailed PDF of the instructions is available on the product page, and our customer service team is always happy to help if you have any questions. You can reach us at [email protected] or 888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST.

    Craig · Verified Buyer ·

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