Customer Reviews for Blindster

What Our Customers Say

237 reviews with 4 stars · Clear filters

• Company review

  1 star less because I order 26 roman shades from that 2 of them does not work properly. Not entirely malfunctioning but if it’s pulled down (closed) then opening does not hold up. I have to try 2-3 times to pull up and down for it to work properly. Other than that, everything is perfect. Fits perfect for my windows, color is exactly how it shown on website. Very satisfied.

  Response from Blindster

  Hi Tulsi! We appreciate your feedback and are so glad to hear that your Roman shades fit perfectly and that the color was just as expected! We're sorry to hear about the operating issues with two of the shades. We'd like the opportunity to take a closer look and assist you. A member of our customer service team will be contacting you soon to provide further assistance. Thank you for choosing Blindster!

  Tulsi · Verified Buyer · October 16, 2026

• Company review

  Hi Couple of things, I wish the pull chains were longer and you should really check the glue you use to hold the ends on. Of the 14 blinds I ordered and installed, about a 3rd the ends fell off. Other than that, great pricing and good looking blinds.

  Response from Blindster

  Thank you for your order and honest feedback, Robert! We're happy to hear that you love the look of your blinds and found them to be a great value. Regarding the pull chains, they should measure roughly 60% of the height ordered. We sincerely apologize for the trouble you've experienced with the endcaps and appreciate you bringing this to our attention. If you'd like replacement parts, our team would be more than happy to assist. Thank you again for trusting Blindster with your window treatment needs!

  Robert · Verified Buyer · October 13, 2026

• Company review

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  David D, Pinehurst, US · October 10, 2026

• Company review

  I love my blinds. Had some issues with programming the remote. Continue to have issues with the remote at times.

  Response from Blindster

  Hi Freda! We're so happy to hear that you love your new shades! We're sorry to hear you're still experiencing occasional issues with the remote. If the issue happens again, please reach out to us at [email protected] or 888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST. Our team will be happy to assist you with troubleshooting and help get everything working properly. Thank you for choosing Blindster!

  Freda · Verified Buyer · October 5, 2026

• Company review

  I got the first blind up real easy the second blind had a bent mounting bracket so I had to wait for you to send me a new one which took longer to get than the blinds. got it up today I like them and plan on buying more. thank you

  Response from Blindster

  Hi Rodney, thanks for sharing your experience. Sorry to hear about the bent mounting bracket and the longer wait for a replacement. We're glad the first shade was easy to install and that you like them overall. If you need any assistance with future orders, feel free to reach out.

  Rodney · Verified Buyer · October 1, 2026

• Company review

  The blinds themselves are exactly as we had ordered and are of great quality, as for the installation of the blinds I was very disappointed as to how long it took to install each blind. I would recommend them, but I would recommend having them professionally installed.

  Response from Blindster

  Hi Mark, thank you for your feedback. We’re glad the blinds themselves meet your expectations, and we’re sorry to hear the installation took longer than you anticipated. We appreciate your honesty and will take your input into account as we look at ways to improve the installation process.

  Mark · Verified Buyer · October 1, 2026

• Company review

  Of course the shades were great, the time was very long before they arrived.

  JIM · Verified Buyer · September 28, 2026

• Company review

  My blind looks really good and very well made. Operates smoothly. Terrible installation system. Trying to hold up a heavy blind and screw on three wing nuts is next to impossible even with two people. Really needs a revamped install system! Also could use some plastic pull tabs to grab to pull down.

  Response from Blindster

  Hi Patsy, thank you for sharing your experience with us! We're happy to hear you love the look and quality of your shade. We're sorry the installation was frustrating, and we appreciate your suggestions for improving the mounting system and adding handles. Customer feedback helps us identify areas where we can improve!

  Patsy · Verified Buyer · September 28, 2026

• Company review

  Prices have gone up a lot since I last purchesed from Blindster! All the sales seem like a joke to make it feel like you are doing us a favor. I really appriciated years ago when this company first started that you sold quality items online and beat the compition because of effienct careful markiting of your product. Now it feels more like everyother companies smoke and mirriors marketing.

  Response from Blindster

  Hi James, we appreciate you choosing Blindster over the years and taking the time to share your concerns. We're sorry to hear you're disappointed with our pricing and promotions. We appreciate your continued support over the years and understand how important it is to feel you're receiving good value for your purchase. We appreciate your feedback as we continue working to improve our customers' experience.

  James, Arlington, US · September 28, 2026

• Company review

  The only negative i have is in regards to the clear plastic tensioner device. The instructions dont help. Is the spring function to be discarded once the blind tensioner is in position? I ended up not using it yet. The chain is hanging unattached and seems to be working fine. Nice product though and overall i am pleased with it.

  Response from Blindster

  Hi James, thank you for sharing your experience with us! We're glad to hear you like your shades, and we apologize for the confusion surrounding the tension device installation. We recommend installing the tension device as directed to help ensure the shade and clutch function properly. A member of our customer service team has reached out to you with instructions to assist you with this process. If you have any additional questions, please don't hesitate to reach out. We're happy to help!

  James · Verified Buyer · September 26, 2026

• Company review

  I called to order blinds with the size of the window. I wished I was told to add 2-3". When installed, the shade obviously was attached above the window and the shade was short. But, you did replace them with the right size and they look great! Thank you

  Response from Blindster

  Hi Terri, thank you for sharing your experience with us! We're sorry for the confusion regarding the measurements and that your original shades weren't the right size for your installation. We're glad we had the opportunity to make things right and that your replacement shades look great! We appreciate your patience throughout the process and thank you for choosing Blindster.

  Terri · Verified Buyer · September 26, 2026

• Company review

  I ordered three blinds two of which were perfect. The third has difficulty being lifted or lowered it appears the mechanism is jamming somehow. I called customer service and they wanted a video of it but I don't know how to do that

  Response from Blindster

  Hi Vern, thank you for choosing Blindster! We're sorry to hear one of your three shades was giving you trouble with the lifting mechanism. We understand how inconvenient that must've been, and we appreciate you reaching out to our team for assistance. We see that a replacement has been delivered. If you need anything else or have any further questions, please feel free to reach out. We're happy to help!

  Vern · Verified Buyer · September 15, 2026