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Where Genuine Design Meets Everyday Living
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.61
Based on 2,103 reviews
49 reviews with 1 stars · Clear filters
Blind fell in 24 hours. Trying to return
Response from Blindster
Hi Paula, we're sorry to hear that your blind fell shortly after installation. That's not the experience we want for our customers. We see that a member of our customer service team has already reached out to you for further assistance, and we hope we can get this resolved for you as quickly as possible.
Paula · Verified Buyer ·
product is good. no directions for install. i did go to youtube and review your video. not good. Valance was large than my inside mount blinds
Response from Blindster
Hi Jane, we're sorry to hear about your experience with the installation instructions and the valance on your blinds. We understand how frustrating it can be when the installation process doesn't go as expected. A member of our customer service team has reached out to you directly to provide further assistance, and we hope we can help resolve your concerns.
Jane · Verified Buyer ·
When my cellular shades were made they only deducted less than 1/8” from my measurement. As a result my blinds don’t operate properly. They refuse to take responsibility.
Response from Blindster
Hi Jeremy, we're sorry for the confusion surrounding the deductions on your cellular shades and any frustration this situation caused. We're glad to see that your shades have been remade and are on their way to you, with delivery expected shortly. We appreciate your patience and hope you'll give us another opportunity to provide a better experience in the future.
Jeremy · Verified Buyer ·
The product I bought was exceptionally poor in quality. Probably my fault, price seemed low.. This company is definitely a one and done.
Response from Blindster
Hi Brent, we’re sorry to hear the product didn’t meet your expectations and that you feel the quality was poor. If you’d like to share more details, we’d like to help. A member of our customer service team will be reaching out to assist further.
Brent · Verified Buyer ·
So far no one has helped me at all. I have a blind to exchange, a blind that came ripped, and blinds that are lopsided.
Response from Blindster
Thank you for your feedback, Jack. We’re very sorry to hear about the delay in response and the issues you’ve experienced with your order. This is not the experience we want for our customers. A member of our customer service team will be reaching out to you in a separate email to assist you further and help resolve these concerns.
Jack · Verified Buyer ·
We ordered roller shades for our entire house based on the positive reviews, but unfortunately our experience has been very disappointing. The quality of the shades is poor, and many of them do not roll up smoothly or properly. They require constant adjustment and maintenance, which is not what we expected from a new custom product. Given the cost and inconvenience, I would not recommend Blindster and wish we had chosen a different company.
Response from Blindster
Hi Taaseen, we're very sorry to hear that your roller shades haven't performed as expected. We understand how frustrating it must be to invest in new custom shades for your entire home and then experience issues with them not rolling up smoothly. Our team has reached out to offer our assistance, but we haven't received a response. We'd still love the opportunity to help resolve the problems you're experiencing and ensure your shades are operating properly. Whenever you're ready, please respond to our email or contact us, and we'll be happy to work with you toward a solution. We hope to hear from you soon.
Taaseen · Verified Buyer ·
Beware, the screws for the cheap plastic mounting hardware must be installed perpendicular to the window frame. Otherwise, the hardware will not be held securely in place. Next time, I will buy blinds with metal mounting hardware.
Response from Blindster
Hi Jeffrey, we’re sorry to hear about the issue you experienced and appreciate you taking the time to share your feedback. To clarify, the brackets included with this product are designed for top mounting only. In the future, we’d be happy to help you explore other options for your window treatments and make sure you find the best fit for your installation needs. We're always here to help!
Jeffrey · Verified Buyer ·
I am just now receiving the second set of blinds.
Response from Blindster
Hi Tim, we apologize for the delay in delivery. It looks like the blinds were accidentally separated during transit, which resulted in the second set arriving later than expected. We understand how frustrating that can be and are sorry for the inconvenience this caused. If there’s anything at all we can assist you with or if you have any remaining concerns, please don’t hesitate to reach out to us. We’re happy to help.
Tim · Verified Buyer ·
The blinds are not what we wanted. We ordered black and only the inside is black we wanted black to show from the outside as well.
Response from Blindster
Hi Sylvester, we're sorry to hear that you weren't satisfied with your blackout shade. The product information on our website does note that the blackout shades you ordered include a white acrylic backing. We understand this may not have matched your expectations. A member of our customer service team will be reaching out to you separately by email to review alternative options with you.
Sylvester · Verified Buyer ·
Awful. 1 shade does not go up at all. The others are all wably on the way up. The fabric is not dense enough. I have reviewed all the videos shared and adjusted them accordingly. Although I was able to get some improvement on one of them, they all wable on the way up, the fabric creates this bulge. Poor quality
Ana · Verified Buyer ·
The adhesive failed, the blind fell and then the adhesive landed on the shade itself and I can not remove it without damaging the shade
Response from Blindster
Hi Leonard, we sincerely apologize for the adhesive issue and the damage it caused to your shade. We know how frustrating that must be, especially so soon after installation. A member of our customer service team has reached out for further assistance.
Leonard · Verified Buyer ·
One blind was cut too short and I called and contact customer service over 10 days ago and can’t get a response. I sent pictures and all the information but I have not heard anything back and I checked on it. I was totally. We’ll get to it when I get to it.
Patrice · Verified Buyer ·
