It would have been nice to know that my blind was made in Mexico, since the time given did not match what really happen. I had to call to find out that my blind was coming out of Mexico and was stuck in costoms for almost a week.
Response from Blindster
Thank you for taking the time to share your feedback, Kimberly! We apologize for any confusion regarding the shipping details. We understand your frustration regarding the shipping timeline. While our company is proudly based in Houston, Texas, we partner with suppliers from various locations to ensure high-quality craftsmanship at the best value. Occasionally, international shipping and customs processing can add unexpected delays. Your satisfaction is very important to us, and we’re always looking for ways to improve. If there’s anything you need from us, please don’t hesitate to reach out to our customer service team. Thank you again for shopping with Blindster!