Customer Reviews for Blindster

What Our Customers Say

2,103 reviews · Clear filters

• Company review

  They arrived quickly and in a great box. Well packaged. Directions for install are great! I am disappointed with how much light they allow in, and that I can sort of see through them.

  Response from Blindster

  Hi Sandra, thank you for your order and for taking the time to share your feedback! We’re glad to hear your shades arrived quickly, were well packaged, and came with helpful installation instructions. We’re sorry to hear they’re allowing more light through than you expected and that you’re disappointed with the privacy they provide. If you’re still within 60 days of receiving your order, we’d be happy to help you explore other options that may better suit your needs. You can reach to us at [email protected] or 1-888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST. We appreciate your business and would love the opportunity to help!

  Sandra · Verified Buyer · September 11, 2026

• Company review

  Can not review item as i have not received yet. Order was placed 4 weeks ago.

  Response from Blindster

  Hi Crystal, we apologize that you’re still waiting for your order. We completely understand your frustration. A member of our customer service team will be reaching out to you directly to assist further and look into the status of your order. We appreciate your patience and hope we can get this resolved for you soon!

  Crystal · Verified Buyer · September 11, 2026

• Company review

  Your service was excellent however the blinds I purchased as a direct replacement for those I purchased from you 10 years ago does seem to be of the same quality. They seem to be of lighter materials and don't operate as easily as the older ones. They don't extend and retract evenly and require straightening to keep the bottom level. I hope they're as durable as the older ones

  Bernard · Verified Buyer · September 10, 2026

• Company review

  I am so glad we found Blindster! We have put new blinds in three of our rooms, and they look so great!!! On our last order, I put in a wrong number for a measurement. Fortunately, I saw my mistake, called a customer service representative and had it fixed before it went into production. The person I spoke with was lovely and helpful. I will continue to use Blindster in the future.

  Amy · Verified Buyer · September 9, 2026

• Company review

  I was disappointed with the measurements as your sight said you would take off 3/8th but it was more like 5/8 overall. That 2/8th difference would have closed the outside gap just enough while still allowing full functionality. I will need to remember to adjust accordingly the next time I order.

  Response from Blindster

  Hi Stuart, thank you for choosing Blindster and for taking the time to share your experience. We understand your concern about the width deduction and would be happy to review the measurements with you. A member of our customer service team will be reaching out in a separate email to go over the widths you received. We appreciate your feedback and the opportunity to assist!

  Stuart · Verified Buyer · September 9, 2026

• Company review

  Received products in a timely manner and fit perfect. I wish I had ordered samples first, though. The color of the shades I got weren't exactly as I thought they would be

  Kathleen · Verified Buyer · September 8, 2026

• Company review

  This was our 3rd order from Blindster and we are very happy with the quality of the products. The main complaint from my husband who installed them is that the screws that affix the cassette to the frame use flat head screws rather than Phillip's head. Otherwise, install was fine. We will have to recharge our blinds periodically but that's ok.

  Carole · Verified Buyer · September 8, 2026

• Company review

  Very impressed! Perfect sizing instructions. Color match (cherry) almost indistinguishable from my existing trim.

  James · Verified Buyer · September 8, 2026

• Company review

  I love the style & look of the blinds. But I ordered last year for my livingroom, office & bedroom and many are ripped which doesn't look good. It was costly to purchase and I really didn't think I would need the insurance on them-but now I know! Replaced 1 recently (as we're now depending only on Social Security) and added insurance. Don't know when I can replace the rest.

  Response from Blindster

  Hi Yvonne, thank you for your review and for your latest order with us. We’re so sorry to hear that several of your shades have ripped, as this is certainly unusual and not what we’d expect. We understand how disappointing that must be, especially after making a significant investment in your window treatments. A member of our customer service team will be reaching out to you directly to look into this further and see how we can help. We truly appreciate you giving us the opportunity to assist.

  Yvonne, Schererville, US · Verified Buyer · September 8, 2026

• Company review

  What a wonderful company. I had thought I followed the specific instructions on how to measure and received my blinds and they were not correct. I called and spoke with Maribel, who was lovely and walked me through the measuring process again. She told me not to worry and that they would make it right and I would just pay the shipping on the re- make. I will donate the original blind to someone who needs. I love this. Pass along the love.❤️

  Response from Blindster

  Hi Ann Marie, thank you for sharing your wonderful experience! We’re thrilled to hear that Maribel was able to assist you and make the process easier. We’re always happy to help get things right when something doesn’t go as planned. We especially love that you’re donating the original shade to someone in need. Thank you for your kindness and for choosing Blindster!

  Ann m · Verified Buyer · September 8, 2026

• Company review

  The blinds are very sturdy and if good quality, however, I was not able to hang the largest one correctly since I planned to hang it halfway. I wanted to leave room at the top for some wooden panels and was going to hang them at the top, but was unable to mount the blinds midpoint of the windows as I could not hang them from the sides. Is there special mounting brackets for this?

  Response from Blindster

  Hi Denise, thank you for taking the time to share your feedback! We’re happy to hear that you’re pleased with the quality and sturdiness of your shades. The brackets included with your order are the only mounting brackets we offer, so unfortunately, we don’t have special brackets that would allow the shade to be mounted from the sides or at the midpoint of the window. You might consider something like a Palladian shelf or a similar solution that could provide a mounting surface at the desired height. We hope this gives you an option that works with the look you’re trying to achieve!

  Denise · Verified Buyer · September 8, 2026

• Company review

  Great platform to work with in ordering blinds! When the blinds arrived, they were perfect!

  Response from Blindster

  Hi Brian, thank you so much for the great review! We’re thrilled to hear you had a positive experience ordering through Blindster and that your blinds arrived just as you expected. We truly appreciate you choosing us and are so glad everything worked out perfectly!

  Brian · Verified Buyer · September 8, 2026