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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

237 reviews with 4 stars · Clear filters

  • Company review

    Love the blind it is perfect. Took a lot longer to get compared to previous orders but not a big problem. I do wish we would have ordered the string up/down. I can't reach the "down" 🙁. Not your fault. Thank you!

    Response from Blindster

    We appreciate your review, Steven! It’s wonderful to hear the shade is a perfect fit. Thank you for your kind words and for sharing your experience!

    Steven · Verified Buyer ·

  • Company review

    Overall a smooth and easy process.

    Response from Blindster

    Thank you for your great feedback, Mark! We're thrilled to know that you experienced a smooth and easy process. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts!

    Mark · Verified Buyer ·

  • Company review

    Please re-write the programming instructions to include ONLY the directions that apply to the product I purchased. Generic directions that are too long and contain words like: "if you are programming TDBU do this..., if you have this one ___, then do this, if you have manual blinds then disregard all this""

    Response from Blindster

    Thank you for your feedback, Arne! We appreciate your suggestion regarding the programming instructions. Our goal is to make the process as simple as possible, and we will definitely take your input into consideration. Enjoy your new shade!

    Arne · Verified Buyer ·

  • Company review

    Shipping is extremely slow. Product is of good quality but the last shade ordered had mild wrinkles along the bottom.

    Response from Blindster

    Thank you for your feedback, Barbara. We’re glad to hear you’re pleased with the quality of your shade, though we sincerely apologize for the shipping delays with FedEx and for the wrinkles you noticed along the bottom of your shade. We truly value your feedback, and if you have any additional concerns about your order, our customer service team will be glad to assist you.

    Barbara · Verified Buyer ·

  • Company review

    The shades were just what I needed. I was looking for an economical blind that would filter out the light and yet be barely visible when not in use.

    Response from Blindster

    Thank you for your kind review, Linda! We're thrilled that the shades met your needs for light filtration while remaining discreet when not in use. It's great to know you found them to be economical as well. We appreciate your support!

    Linda · Verified Buyer ·

  • Company review

    I felt my single shade seemed to take quite a bit longer than expected. Also, having installed other blinds/shades in the past I was less pleased to find the hardware a combination of plastic and metal instead of all metal. Lastly, I was a little surprised to find that the bottom, weighted part of the shade (not sure of part name) doesn't stay true horizontal, but tilts in toward room. I am happy with the overall operation of the blind. Thanks

    Response from Blindster

    Thank you for your thoughtful review, Michael! We appreciate your feedback regarding the delivery time and the hardware. We're constantly looking to improve our products, so your insights are valuable to us. It's also great to hear that you’re satisfied with the overall operation of your shade. If you have any other questions or concerns, please don’t hesitate to reach out!

    Michael · Verified Buyer ·

  • Company review

    Simply put, I love Blindster. It’s the only company I use for all the blinds in my home. I would have given you a 5 but I have 2 comments. I couldn’t order the type blind I really wanted because it was not offered in the color I needed which made me sad but I love the blinds I received. My second comment is about your carrier, FedEx. I placed my order on 8/13 and received an email on 8/15 that my order was completed and shipped! I was so excited. However, FedEx did not delivered my order until 8/26. I love your company, product, quality, customer service, etc. but your carrier leaves a bad taste in my mouth and that’s sad. As your carrier, FedEx needs to understand they represent you and should have the same high standards of service. Just my 2 cents worth. Thank you again for my beautiful blinds and for giving me the opportunity to give feedback.

    Response from Blindster

    Thank you for your insightful review, Jennifer! We truly appreciate your loyalty to Blindster and are glad to hear that you love your new blinds. We're sorry to hear about the color options and the delivery delay with FedEx. Your feedback about their service is invaluable to us, as it helps to maintain the high standards we strive for. We’ll definitely pass your comments along to ensure a better experience in the future. Thank you again for choosing us for your window treatment needs!

    Jennifer · Verified Buyer ·

  • Company review

    These blinds were exactly as advertised , perfect fit, so I bought a second set .

    Response from Blindster

    Thank you for your wonderful review, Pattie! We're delighted to hear that the blinds were exactly as advertised and that you found the perfect fit. It's always rewarding to have satisfied customers like you, and we appreciate your repeat business!

    Pattie · Verified Buyer ·

  • Company review

    It looks great but was difficult to install due to tight measuring of brackets.

    Response from Blindster

    We appreciate your review, Marti! We’re happy you love the finished look, and if you run into any challenges in the future, please don’t hesitate to reach out, we’re always here to support you!

    Marti · Verified Buyer ·

  • Company review

    Blinds were great but the instructions for syncing the motorized one was incorrect. The picture showing where the P1 button is located is completely wrong. I am still looking for the P2 button so that I can change the speed.

    Response from Blindster

    Thank you for your valuable feedback, Deb! We're glad to hear you’re enjoying your blinds, but we apologize for the confusion with the syncing instructions. If you still need any assistance, please reach out to our support team. We’re here to help!

    Deb · Verified Buyer ·

  • Company review

    Blinds were made as ordered and arrived in good shape. Final snap into place was more difficult than indicated in the instructions. They should be made to snap in more easily.

    Response from Blindster

    Thank you for your feedback, Leo! We're glad to hear that your blinds arrived in good shape and met your expectations. We appreciate your input regarding the installation process, and we'll certainly take that into account. Your satisfaction is important to us!

    Leo · Verified Buyer ·

  • Company review

    Love the blinds. Fit was perfect. Colors were great. Had one problem. Patio door blinds were a 1/4" too wide for the clearance on the door/glass to fully open them up. I extended the brackets as far out as allowed. After sending a request for the spacers, I received this reply asking to have three shims/spacers to be sent to us: "If you’d like to order the shims, they are $10 for a pack of 3 + tax. Just let us know how many sets you’d like to purchase so we can get everything ready for you." Not impressed after spending $700+ for a condo full of blinds. Would have thought this item would have came in the box with the blinds.

    Response from Blindster

    Thank you for your feedback, Clifford! We’re glad to hear you’re happy with the fit and color of your blinds, but we’re so sorry for the frustration regarding the spacers. We understand how disappointing it must have been to find they weren’t included with your order. Your feedback is greatly appreciated and will be shared with our team as we work to improve. We hope to have the chance to provide a better experience for you in the future!

    Clifford · Verified Buyer ·

See our reviews on REVIEWS.io