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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.61

Based on 2,103 reviews

What Our Customers Say

2,103 reviews · Clear filters

  • Company review

    The only negative i have is in regards to the clear plastic tensioner device. The instructions dont help. Is the spring function to be discarded once the blind tensioner is in position? I ended up not using it yet. The chain is hanging unattached and seems to be working fine. Nice product though and overall i am pleased with it.

    Response from Blindster

    Hi James, thank you for sharing your experience with us! We're glad to hear you like your shades, and we apologize for the confusion surrounding the tension device installation. We recommend installing the tension device as directed to help ensure the shade and clutch function properly. A member of our customer service team has reached out to you with instructions to assist you with this process. If you have any additional questions, please don't hesitate to reach out. We're happy to help!

    James · Verified Buyer ·

  • Company review

    I called to order blinds with the size of the window. I wished I was told to add 2-3". When installed, the shade obviously was attached above the window and the shade was short. But, you did replace them with the right size and they look great! Thank you

    Response from Blindster

    Hi Terri, thank you for sharing your experience with us! We're sorry for the confusion regarding the measurements and that your original shades weren't the right size for your installation. We're glad we had the opportunity to make things right and that your replacement shades look great! We appreciate your patience throughout the process and thank you for choosing Blindster.

    Terri · Verified Buyer ·

  • Company review

    The ordering was easy, Follow-up communication was good and the shipping time was reasonable.

    Response from Blindster

    Hi Peter, thank you for sharing your feedback! We're glad to hear that you found the ordering process easy, our follow-up communication helpful, and the shipping time reasonable. We appreciate you choosing Blindster for your window treatment needs and hope you enjoy your new shades!

    Peter · Verified Buyer ·

  • Company review

    Couldn’t be more pleased with my experience with Blindster. Blinds arrived on schedule, securely packed and in pristine condition. Installation was easy and uncomplicated. And, I love the appearance of my new blinds. This is a company I’ll do business with again.

    Response from Blindster

    Hi Joe, thank you for sharing your experience. We’re thrilled to hear your blinds arrived on schedule, were securely packed, and that installation was easy. It’s great to know you’re happy with how they look. We appreciate your kind words and look forward to assisting with your window treatment needs in the future!

    Joe · Verified Buyer ·

  • Company review

    Love the blinds. Easy to install.

    Mitzi · Verified Buyer ·

  • Company review

    It was fantastic. The girl I spoke to on the phone ( ? Heather) was very patient with me. She. Helped me immensely!! I received it and everything was fine. The diagram was a bit confusing and I thought the little triangle that it rests on (locking it in place) was a bit small and didn’t think I had it on right but it is holding it makes me nervous though as it seemed like It should be larger, just my opinion. Thank you

    Response from Blindster

    Hi Gale, thank you for your kind words! We're so happy to hear that our team member was able to assist you and make your experience a positive one. We're sorry the diagram caused some confusion and understand your concerns about the installation process. We appreciate you bringing this to our attention and sharing your suggestions. Thank you for trusting Blindster with your order!

    Gale · Verified Buyer ·

  • Company review

    Excellent product. Easy install. Would order again.

    Andy · Verified Buyer ·

  • Company review

    Blinds were perfect, delivery was fast.

    Doug · Verified Buyer ·

  • Company review

    Blinds are okay but the mounts are not as nice as lower cost, similar blinds from Lowes (Blindster plastic mount creates an approx 3/16 gap at top of blind on inside mount. Also, were narrower than advertised and delivery was very slow - 2 full weeks for a standard, 2 basic window blind order.

    Response from Blindster

    Hi Thomas, we’re sorry to hear about the concerns you had with your order, particularly with the mounting hardware, shade widths, and delivery time. We appreciate you taking the time to share this feedback with us. We’d be happy to take a closer look at the width concern. For inside mounts, the shades should have only received an approximate 3/8" deduction from the ordered width. If your shades appear to be narrower than that, please send us some images showing the measurements of the shades so we can review what you received. Please feel free to contact us at [email protected], and our customer service team will be happy to assist. We appreciate the opportunity to look into this for you.

    Thomas · Verified Buyer ·

  • Company review

    Worst blind I ever could have imagined. It won’t roll up, the fabric looks and feel plastic, the case is total plastic, and when I opened the box, pieces of taped together metal fell out amd broke apart. TOTAL JUNK!

    Response from Blindster

    Hi George, we’re sorry to hear that you’re so disappointed with your shade. It certainly sounds like there are several issues that need to be addressed, and we appreciate you taking the time to let us know what happened, particularly regarding the blind not rolling up and the damaged pieces you found when opening the box. A member of our customer service team will be reaching out to you in a separate email to learn more about what happened and assist with resolving these concerns. We appreciate you bringing this to our attention, and we hope to have the opportunity to make this right.

    George · Verified Buyer ·

  • Company review

    The cordless wider blinds DO NOT go up properly. It is a struggle. They go up partially in a proper fashion and then I have to keep bringing them up and down multiple times to get them to work. Please review and adjust the mechanism. They do not work

    Response from Blindster

    Hi Lakshminarasimhan, we’re very sorry to hear about the difficulty you’re experiencing with your shades. We understand how frustrating it must be to have to raise and lower them multiple times to get them to operate correctly. One of our customer service team members will be reaching out to you to go over some troubleshooting steps and help identify what may be causing the issue. We appreciate you bringing this to our attention and look forward to helping get your blinds working properly.

    Lakshminarasimhan · Verified Buyer ·

  • Company review

    Blindsters is a wonderful company to work with. I ordered 2" faux white wood look blinds for our bay window. They look beautiful. I had a problem with the size I ordered and the company was great in helping me fix the problem. Here is a picture of our blinds.

    Maureen K · Verified Buyer ·

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