Initially I made a mistake on my order, having specified the controls on the wrong side on 3 of the 6 shades I had ordered. I reached out to customer service who amazingly said they could fix my order as it hadn't yet been transmitted to the factory! Today we opened up the blinds to discover that 5 out of 6 were exactly as expected, but one had the control on the incorrect side (consistent with the original order.) Had that last window treatmeant had the control on the correct side, then the rating would be 5 stars.
TL;DR; Blindster is mostly awesome, fantastic, amazing!
Response from Blindster
Thank you so much, Sarah, for your thoughtful review and kind words! We’re happy to hear most of your shades arrived as expected, but we’re sorry one control ended up on the incorrect side. A member of our customer service team has reached out to you directly to review the order details and help get this corrected. We appreciate the opportunity to make it right.