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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

237 reviews with 4 stars · Clear filters

  • Company review

    The blinds look great, i had a question and sent an email to customer service and it took days to get back to me.

    Response from Blindster

    Thank you for your feedback Robert! We’re glad to hear that your shade looks great. We apologize for the delay in our response—our office was closed for the holiday,s which caused the longer turnaround. We appreciate your patience and hope to provide you with an even better experience in the future.

    Robert · Verified Buyer ·

  • Company review

    Very quick turnaround from order to delivery. The shades were all the correct dimensions. The quality seems a little cheaper than I expected, but they look fine.

    Response from Blindster

    Hi Meg, thank you for your feedback! We’re glad to hear your order arrived quickly and that the shades were all the correct dimensions. We appreciate your honesty about the quality, and we’re happy to hear they look good in your space. If you’d like, we’d be glad to review other shade options with you to find something that better matches your expectations. Please feel free to reach out to us at [email protected] or 888-256-8672 (Mon–Fri, 8a–5p CST).

    Meg · Verified Buyer ·

  • Company review

    The blinds were easy to install. Unfortunately one of the plastic hold downs was broken when we received it. A replacement or two would be great. Would revommend these blinds.

    Response from Blindster

    Hi Robert, thanks for the review. We’re sorry to hear that your order was received with a damaged part. A member of our customer service team has reached out to you to assist with a replacement.

    Robert · Verified Buyer ·

  • Company review

    Reasonable pricing. Easy ordering. Quick delivery. The only thing I did not like is that the bottom part of the shade, which is two toned, is supposed to be beige but appears as a putrid dark yellow. The top as ivory is okay.

    Response from Blindster

    Hi Mary, thanks for the feedback. We’re glad the pricing, ordering, and delivery met your expectations. We’re sorry the bottom shade color isn’t as expected. A member of our customer service team has reached out to assist you with a resolution. We appreciate your patience and value your input.

    Mary · Verified Buyer ·

  • Company review

    Great blinds horrible bracket design- don't stay clipped falls easily. For the price I paid for blinds you would think bracket would hold much better. Kind of disappointing. Especially when custom ordered and can't return.

    Response from Blindster

    Carri, thank you for your review. We’re disappointed to hear the brackets haven’t been performing as expected and understand how frustrating that can be. Our customer service team has contacted you directly to help troubleshoot and provide assistance. We’re here to make sure you get everything working properly.

    Carri · Verified Buyer ·

  • Company review

    Initially I made a mistake on my order, having specified the controls on the wrong side on 3 of the 6 shades I had ordered. I reached out to customer service who amazingly said they could fix my order as it hadn't yet been transmitted to the factory! Today we opened up the blinds to discover that 5 out of 6 were exactly as expected, but one had the control on the incorrect side (consistent with the original order.) Had that last window treatmeant had the control on the correct side, then the rating would be 5 stars. TL;DR; Blindster is mostly awesome, fantastic, amazing!

    Response from Blindster

    Thank you so much, Sarah, for your thoughtful review and kind words! We’re happy to hear most of your shades arrived as expected, but we’re sorry one control ended up on the incorrect side. A member of our customer service team has reached out to you directly to review the order details and help get this corrected. We appreciate the opportunity to make it right.

    Sarah · Verified Buyer ·

  • Company review

    The blinds was sent as except for the color of the chain. It was supposed to be the same color as the previous order but this one turned out to be clear instead of brown or bronze. It doesn't bother me but the wife is going crazy over it. Can I get a different color chain?

    Response from Blindster

    Thank you so much for your feedback, George! We’re glad everything else with your shade arrived as expected. We did want to let you know that our nylon chains are now clear going forward. If you’d like to replace the chain and clutch on your previous order to better match, please reach out to our customer service team and we’ll be happy to help arrange that for you.

    George · Verified Buyer ·

  • Company review

    (November 2025) The darkening blinds that I ordered were to replace previous blinds that I had purchased a couple of years ago. The blinds held up great, but the adjustment (up-down) cord wore in one place and would get stuck when adjusting. The new ones snapped into the existing hangers with no problems. The shades were inside mount and were 32" x 94". I hope the new cord is of better quality.

    Response from Blindster

    Hi Jeff, thanks for the review. We’re glad to hear the new shade snapped right into the brackets and fit as expected. Sorry about the cord wear on your previous shade. If you need anything, we’re here to help.

    Jeff · Verified Buyer ·

  • Company review

    I feel it was slightly overpriced for what recieved,i've yet to figuire out the pull cord locking mechanism.

    Response from Blindster

    Hi Mark, thanks for the review. We’re sorry to hear you found it overpriced and may still having issues with installation. If you're still in need of assistance, please don't hesitate to contact us at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.

    Mark · Verified Buyer ·

  • Company review

    Six of the seven blinds were fine. One was set somehow that when fully raised, the folds didnt line up with the ones next to it in a large window. Because all but one are the same, I take that the one pull system isn't correct. They were easy to hang. Other than the one not lining up, we love the quality and are satisfied.

    Response from Blindster

    Hi Kathy, thanks for the review. We’re glad six of the seven shades are fine, and we’re sorry the one isn’t raising properly. A member of our customer service team has reached out to you in a separate email to assist you.

    Kathy · Verified Buyer ·

  • Company review

    Shipping took longer than expected so that’s the reason for 4 stars but product was great…I have an unusual size window and chose the no tools required blackout honeycomb cordless blinds…the size was perfect and easy to install

    Response from Blindster

    Hi Paul, thanks for the review. We’re glad the No Tools Cordless Blackout Single Cellular Shades fit perfectly and were easy to install. Apologies for the shipping delay. If you need anything, we’re here to help.

    Paul · Verified Buyer ·

  • Company review

    I received the blinds in good condition in a timely manner. We haven't installed them yet. I thought I had entered the locations of each on the website but only one blind was noted where it went. Probably just my fault not sure.

    Response from Blindster

    Hi Patricia, thanks for the 4-star review! We’re glad the blinds arrived in good condition and on time. If you need any help, we’re here to help.

    Patricia · Verified Buyer ·

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