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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

2,103 reviews · Clear filters

  • Company review

    I got the first blind up real easy the second blind had a bent mounting bracket so I had to wait for you to send me a new one which took longer to get than the blinds. got it up today I like them and plan on buying more. thank you

    Response from Blindster

    Hi Rodney, thanks for sharing your experience. Sorry to hear about the bent mounting bracket and the longer wait for a replacement. We're glad the first shade was easy to install and that you like them overall. If you need any assistance with future orders, feel free to reach out.

    Rodney · Verified Buyer ·

  • Company review

    The blinds themselves are exactly as we had ordered and are of great quality, as for the installation of the blinds I was very disappointed as to how long it took to install each blind. I would recommend them, but I would recommend having them professionally installed.

    Response from Blindster

    Hi Mark, thank you for your feedback. We’re glad the blinds themselves meet your expectations, and we’re sorry to hear the installation took longer than you anticipated. We appreciate your honesty and will take your input into account as we look at ways to improve the installation process.

    Mark · Verified Buyer ·

  • Company review

    We love our new shades and will be ordering more next spring.....we love ours and unfortunately my husband disn't measure correctly and the company sent us replacements for free. All we had to do was pay for the shipping of the new ones. And we just love them.....I've been telling everyone to buy from Blindsters.....great company....

    Response from Blindster

    Hi Janice, we're so happy to hear you're loving your shades and that we could help get the perfect fit under our Fit or Free Guarantee! Thank you for spreading the word about Blindster and for trusting us with your home. We can't wait to work with you again!

    Janice · Verified Buyer ·

  • Company review

    Did everything needed to keep my happy. Will use you again.

    Response from Blindster

    Hi Robert, thank you for your feedback! We're glad we could provide a positive experience and look forward to helping you with your next order. We appreciate you choosing Blindster!

    Robert · Verified Buyer ·

  • Company review

    I recently ordered new window shades for my office cabin through Blindster, and I couldn’t be more impressed with their customer service. I made an embarrassing measurement mistake on my original order, but Blindster came through completely hassle-free. They honored their Fit Guarantee without giving me a hard time and promptly sent out replacement shades that fit perfectly. It’s rare to find a company with such smooth, customer-first service. I will definitely be using Blindster for my next project and would absolutely recommend them to friends and family!

    Response from Blindster

    Hi Sarah, thank you for the wonderful review! We're so glad we could help with your replacement shades and get the perfect fit for your office. Customers like you are the best part of Blindster, and we look forward to helping with your next project!

    Sarah · Verified Buyer ·

  • Company review

    Blinds itself were well constructed, however included instructions and mounting hardware were very poor. Two of our blinds were missing brackets. Would have expected better.

    Response from Blindster

    Hi Sandeep, thank you for your feedback, and we’re glad to hear you were pleased with the construction of the shades. We’re sorry, however, that the instructions and mounting hardware did not meet your expectations, especially with two of the shades arriving without the necessary brackets. A member of our customer service team will be reaching out to you to assist with the missing hardware and make sure you receive what you need. We apologize for the inconvenience and appreciate you bringing this to our attention.

    Sandeep · Verified Buyer ·

  • Company review

    The blinds fit exactly and are good quality. Fast delivery and easy to order online. It was a good experience.

    Response from Blindster

    Hi Melanie, thank you for sharing your experience. We’re glad the blinds fit exactly, are of good quality, and that delivery was fast and ordering online was easy. We appreciate your kind words and look forward to assisting with your future window treatment needs!

    Melanie · Verified Buyer ·

  • Company review

    Of course the shades were great, the time was very long before they arrived.

    JIM · Verified Buyer ·

  • Company review

    Blind was to short. Ordered a 56.5 and it was barely 56.5 with mounting pins and all. I need the actual blind to be 56.5.

    Response from Blindster

    Hi Norman, we’re sorry to hear that the shade you received wasn’t the size you were expecting. We understand your concern about needing the actual shade itself to be 56.5" wide. One of our customer service team members will be reaching out to you in a separate email to review the measurements and discuss the remake options with you. We appreciate you giving us the opportunity to look into this and help get your shade to the size you need!

    Norman · Verified Buyer ·

  • Company review

    My blind looks really good and very well made. Operates smoothly. Terrible installation system. Trying to hold up a heavy blind and screw on three wing nuts is next to impossible even with two people. Really needs a revamped install system! Also could use some plastic pull tabs to grab to pull down.

    Response from Blindster

    Hi Patsy, thank you for sharing your experience with us! We're happy to hear you love the look and quality of your shade. We're sorry the installation was frustrating, and we appreciate your suggestions for improving the mounting system and adding handles. Customer feedback helps us identify areas where we can improve!

    Patsy · Verified Buyer ·

  • Company review

    Prices have gone up a lot since I last purchesed from Blindster! All the sales seem like a joke to make it feel like you are doing us a favor. I really appriciated years ago when this company first started that you sold quality items online and beat the compition because of effienct careful markiting of your product. Now it feels more like everyother companies smoke and mirriors marketing.

    Response from Blindster

    Hi James, we appreciate you choosing Blindster over the years and taking the time to share your concerns. We're sorry to hear you're disappointed with our pricing and promotions. We appreciate your continued support over the years and understand how important it is to feel you're receiving good value for your purchase. We appreciate your feedback as we continue working to improve our customers' experience.

    James, Arlington, US ·

  • Company review

    Awesome!! You made my wife very happy!!! Gold star!!!

    Response from Blindster

    Hi Jim, amazing to hear your wife is happy—thank you for the kind words and the gold star!

    Jim · Verified Buyer ·

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