Very nice bamboo blinds!
Response from Blindster
Thanks so much for the kind review, Anna! We’re glad you’re enjoying the bamboo shades.
Anna · Verified Buyer ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
“We don’t just want customers today...
We want customers for life”
Real Products, Real Homes
Where Genuine Design Meets Everyday Living
In Their Own Words
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.61
Based on 2,103 reviews
What Our Customers Say
237 reviews with 4 stars · Clear filters
- Company review
- Company review
We ordered both room darkening and light filtering shades for 4 different rooms. Unfortunately, the brackets for the light filtering shades do not work on the windows we have. There were different brackets for the room darkening shades, all same windows throughout the house and we were able to use them. We are now in the process of trying to get the brackets to be able to hang the blinds. We were surprised to see that the hanging process was different even though the only difference was room darkening versus light filtering. Blinds were manufactured differently.
Response from Blindster
Thank you for your feedback, Dale. While both products are zebra shades, they were ordered from different collections and are manufactured with different hardware requirements. We’re glad to see that Customer Service has helped you obtain the extension brackets needed to install the remaining shades. If you have any additional questions or need further assistance, we’re always happy to help.
Dale · Verified Buyer ·
- Company review
I love your Zebra dual shades but the cellular shades were hard to pull up and down.
Response from Blindster
Hi Rosalinda, thanks for the review! We’re glad you love the Deluxe Room Darkening Zebra Dual Shades, and sorry the cellular shades are a bit hard to pull. A member of our customer service team has reached out to you in a separate email for further assistance.
Rosalinda · Verified Buyer ·
- Company review
Ordering was easy. Shipping was good. Only problem is that the cord is now very short instead of the full length of the opened shade. It's about half the length of the shade. Makes it much more difficult to open and close it. Did not see that on the ordering page or I would not have ordered.
Response from Blindster
Hi Randall, thank you for taking the time to share your feedback. The Continuous Cord Loop length is based on the ordered height of the shade, and for this size it should measure roughly 24 inches. We understand how this can feel shorter than expected, and we’re happy to review the cord length you received to be sure everything is correct. Please feel free to contact our customer service team so we can take a closer look and assist.
Randall · Verified Buyer ·
- Company review
Customer service is very good. The product did take longer then I expected it to deliver The wood blinds do not sit level on the bottom. No matter how much I play with them they are either tilted forwards or backwards. Not straight. Had I know that I might not have purchased them
Response from Blindster
Hi Terry, thanks for your feedback. We’re glad you found our customer service helpful, and we’re sorry the blinds aren’t sitting level. We’d like to help resolve this. A member of our customer service team has reached out to you for further assitance.
Terry · Verified Buyer ·
- Company review
Absolutely love my bamboo shades! The the color! Just what i expected from the picture! Only problem one shade is not straight across 😑
Response from Blindster
Hi Maria, thank you for the kind words and the 4-star review! We’re thrilled you love the color. We’re sorry that one shade isn’t straight across. We’d be happy to help get this right and a member of our customer service team has already reached out to assist you with this issue.
Maria · Verified Buyer ·
- Company review
The shade we orded was just what we wanted. Only issue was it came 4 days after the date you indicated we would receive it. The install instructions were not very helpful. Print so small it was hard to read.
Response from Blindster
Hi Stephen, thank you for your feedback. We apologize for the delivery delay and for the small print in the installation instructions. We appreciate you sharing your experience, as it helps us continue improving, and we’re happy to hear you’re pleased with the shade overall.
Stephen · Verified Buyer ·
- Company review
As a landlord who is often needing to replace blinds after a renter leaves. Blindster is my go-to source. The blinds I order are in th sweet spot of quality, looks and affordability. The only shortcoming is that I often the blinds arrive with damage to one or more slats, or a part would be missing (such as a clip). Blindster customer service has been good about replacing broken or missing items, but I wish their response time would be faster. I will continue to use them.
Response from Blindster
Thank you for being a loyal Blindster customer and for sharing such thoughtful feedback. We’re glad to hear our blinds hit the right balance of quality, style, and affordability for your rental needs. We do apologize for the occasional damage or missing parts and appreciate your patience when replacements are needed. Your comments about response time are heard and will be shared with our team as we continue to improve. We truly value your continued business.
Jeffrey · Verified Buyer ·
- Company review
Blinds are great. I've spent much more for a similar product. The only real difference seems to be the quality of the plastic - whhc is not terrible. They install easily and fit perfectly. My only two complaints: 1. The installation clips, when installing an up-down shade, show when the shade is up. 2. There is a fairly cheap looking sticker on the bottom of the shade - not a big deal, but it would have been nice to be centered and not crooked.
Response from Blindster
Hi Jon, thank you for the 4-star review! We’re glad the shades are meeting your needs and that the installation was easy and fit well. We appreciate your feedback regarding the installation brackets and the sticker, as it helps us improve. If you ever need any assitance, we're here to help.
Jon · Verified Buyer ·
- Company review
Very easy to work with, but was a little dismayed with how the "we'll replace them for free" if the blinds don't fit. Had to replace two blinds due to wrong size and it was $20 per blind.
Response from Blindster
Thank you for sharing your feedback, Richard. We’re glad to hear you found us easy to work with, and we apologize for any confusion surrounding our Fit or Free Guarantee. We understand how that could be disappointing, and we appreciate you bringing it to our attention. Your feedback helps us improve how we communicate our policies, and we hope to have the opportunity to assist you again in the future.
Richard · Verified Buyer ·
- Company review
We ordered four black out shades for our guest rooms and out of the 4 only 2 work properly. It's been difficult to find the time to try to figure out why the 2 blinds are not functioning.
Response from Blindster
Hi Elvia, thank you for your feedback and for bringing this to our attention. We apologize for the issues you experienced with two of the shades. We’re happy to confirm that our customer service team has assisted you with replacements and is working to make this right. We appreciate your patience and the opportunity to help.
Elvia · Verified Buyer ·
- Company review
I recently purchsed a set of blinds from Blindster, one of which arrived with the wrong brackets installed during production. The blinds themselves (the one I could actually hang) are amazing... wonderful material quality, easy to install, and a breeze to use. For the one with production errors, I reached out to customer support for assistance. After providing photos of the production error and being assured the issue was being fixed, I reached out again (a week later) after not receiving the shipping info I was promised would shortly follow. As it turns out, production still didn't understand the issue and instead of contacting me, they were apparently just going to drop it. Letting a customer purchase improperly manufactured blinds without remedying a known error was seemingly okay with them. Crisyln, the rep who assisted me after contacting them again, deserves her own 5 (or more) star rating. She worked hard, behind the scenes, to make sure the piece I needed actually made it to production despite production refusing to believe they made an error. She communicated with me every step of the way and repeatedly followed up with me to make sure I knew the issue wouldn't just get dropped again. While Crislyn was amazing and I'm (now) happy with the blinds, the Blindster support process was needlessly exhausting and easily could have taken even longer if not for Crislyn's efforts.
Response from Blindster
Sara, thank you for your honest and thoughtful review. We sincerely apologize for the production error and frustration you experienced. We’re grateful you brought this to our attention, and we’re especially pleased that Crislyn was able to provide the attentive support and follow-through you deserved. Your feedback is invaluable and helps us identify areas where we can improve. Thank you for your patience and for trusting Blindster with your home, we truly appreciate your business.
Sara · Verified Buyer ·