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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

237 reviews with 4 stars · Clear filters

  • Company review

    I ordered 27” length. It’s a little shorter than specified.

    Response from Blindster

    Hi Jim, thank you for letting us know. We'll be sending you out a separate email so that we can look into this for you and get you taken care of. We want to make sure you are satisfied. Thank you for shopping with Blindster!

    Jim · Verified Buyer ·

  • Company review

    Love the blinds. Very easy to install. However, the little clear plastic clips used to hold the shade in place when on a door are very fragile and break easily.

    Response from Blindster

    Hi Gwen, thank you for the 4-star review! We’re glad you love the shades and found installation easy. We're sorry to hear about the plastic handles. We will send you a separate email and reach out to you for more details on those so that we can get you taken care of. Thank you for shopping with Blindster!

    Gwen · Verified Buyer ·

  • Company review

    Blinds are nice and ordering and shipping went well. However they advertise painted headrails and accessories to match the blind. They do not. I got white headrails with buttercream blinds and they stand out. Customer Service said this is their standard match.

    Suzanne · Verified Buyer ·

  • Company review

    The blind was on backorder but worth the wait. It is beautiful in our bathroom. Perfect size.

    Response from Blindster

    Hi Denise, Thank you for your patience while your order was on backorder — we’re so glad to hear it was worth the wait! It’s wonderful to know the blind fits perfectly and looks beautiful in your bathroom. Thank you for choosing Blindster!

    Denise · Verified Buyer ·

  • Company review

    Easy to order ,quick delivery.

    Response from Blindster

    Hi Russell, Thank you so much for sharing your experience! We’re pleased to hear the ordering process was easy and the delivery was quick. We appreciate your support and look forward to assisting you again in the future.

    Russell · Verified Buyer ·

  • Company review

    We love the blinds. Turned out to be a great and easy retro fit for our 5th wheel RV. Only issue we have is they don't hang level. Left side as your facing the blind droops slightly lower than the right side and I have not found a way to correct it. It's not terrible but is messes with our OCD.

    Response from Blindster

    Hi David, Thanks for the review! We’re glad the blinds fit well, and you’re happy with them. Sorry about the uneven hang. We can help fix this and will be sending you a separate email right away to get those shades reset. Thank you for choosing Blindster!

    David · Verified Buyer ·

  • Company review

    The blinds were delivered in a timely manner. They communicated well throughout the process. My only complaint is that the installation instructions were sorely lacking. We had to go on the website to find more detailed instructions, and even those weren't complete.

    Response from Blindster

    Hello Robert, Thank you for taking the time to share your feedback. We’re glad to hear your blinds arrived on time and that our team kept you well informed throughout the process. We’re sorry to hear the installation instructions didn’t meet expectations. That’s definitely not the experience we want for our customers. Your feedback is helpful as we work on improving our online instructions to see where we can make them clearer and more complete. If there’s anything we can clarify or assist with, we’re always here to help!

    Robert · Verified Buyer ·

  • Company review

    The quality is not as good as the order I placed in November 2023.

    Response from Blindster

    Hi Kathryn! Thanks for the rating. We’re sorry the quality isn’t up to your November 2023 order. We’d like to take a look at this further with you. We will send you a separate email so that we can discuss.

    Kathryn · Verified Buyer ·

  • Company review

    Overall, a pretty nice product. Would buy from Blindster again. The shades were a bit thinner than I expected. Not to denote a poor quality, simply letting in more light than I thought they would. The shades also sit just a tad crooked when you go to raise them up, but, it's so minor I didn't even bother returning them. Overall, I would buy here again. I was a tad confused as to why they weren't shipping faster. Their customer service folks explained they are produced in Mexico and have to clear customs.

    Response from Blindster

    Hello Petey, Thank you so much for the thoughtful review — we truly appreciate you taking the time to share your experience, and we’re glad to hear you’d shop with Blindster again! Regarding the slight crookedness when raising the shade, that’s usually something we can improve with a few quick adjustments. Sometimes gently lowering the shade all the way down, gently, but firmly tugging 3-4 times, and then raising it back up slowly can help it realign. If there’s anything at all we can do to make your experience even better, please don’t hesitate to reach out. We’re here to help! Thank you for being a valued Blindster customer!

    Petey · Verified Buyer ·

  • Company review

    My only negative was the time to obtain the blinds. Take said they were exactly as ordered, clear instructions facilitated an efficient install. They are installed and look great.

    Response from Blindster

    Thank you for your review, David! We’re glad the blinds met your expectations and that installation was smooth. We understand the wait was a bit frustrating, but we’re thrilled to hear they look great in your space!

    David · Verified Buyer ·

  • Company review

    The blinds were perfectly cut to fit our windows. The only disappointment I had was that they were lighter in color than what the image portrayed. I understand that bamboo can vary in degrees of color, but I just wished they were the darker orangy color I saw in the image online. All else with the purchase was fine. I will use Blindster again when I need to place an order.

    Response from Blindster

    Thank you so much for your thoughtful review, Melissa! We’re happy to hear the shades fit perfectly and that you were pleased overall with your purchase. You’re absolutely right — bamboo is a natural material, and with that comes beautiful variations in tone. Because each bolt can vary, exact color matching to online images can’t always be guaranteed. For future projects, we do offer free samples so you can see the material and tone in person before ordering. Thank you for choosing Blindster! We look forward to assisting you with your next project!

    Melissa, Germany · Verified Buyer ·

  • Company review

    Love the blinds and the quality is better than I expected. My only critique is that customer service was not great as far as messaging g the policies for ordering/shipping. We purchased these for our short term rental and we had to have them sent to our handyman. It was never clear that orders going forward would have to continue being sent to him. It was also not explained well that we couldn’t qualify for an extended warranty if the blinds were being installed in a short term rental. Not great messaging and communication.

    Response from Blindster

    Hi Charlie, thank you for your review! We’re thrilled to hear you love the shades and that the quality exceeded your expectations. We’re very sorry, however, that the communication around our policies wasn’t as clear as it should have been. To clarify, our Accident Protection Plan requires that any replacements be shipped to the original name and address on the order. Additionally, the plan is not available for closeout products, commercial or dealer orders, orders over $5,000, or any order at our sole discretion. We understand how clearer messaging around this—especially for short-term rental situations—would have been helpful, and we truly appreciate your feedback.

    Charlie · Verified Buyer ·

See our reviews on REVIEWS.io