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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

2,103 reviews · Clear filters

  • Company review

    Blind is great but the instructions for installing the wand was confusing resulting in it breaking. Can it be replaced?

    Response from Blindster

    Thank you for choosing Blindster! We're happy to hear you like your new blind, but we're sorry to hear about the trouble you experienced with the wand installation instructions and that the wand broke in the process. We understand how disappointing that can be. We see that a member of our customer service team is already helping you, and they'll be able to assist you further with your concerns. Thank you for bringing this to our attention!

    Anonymous · Verified Buyer ·

  • Company review

    Hi Couple of things, I wish the pull chains were longer and you should really check the glue you use to hold the ends on. Of the 14 blinds I ordered and installed, about a 3rd the ends fell off. Other than that, great pricing and good looking blinds.

    Response from Blindster

    Thank you for your order and honest feedback, Robert! We're happy to hear that you love the look of your blinds and found them to be a great value. Regarding the pull chains, they should measure roughly 60% of the height ordered. We sincerely apologize for the trouble you've experienced with the endcaps and appreciate you bringing this to our attention. If you'd like replacement parts, our team would be more than happy to assist. Thank you again for trusting Blindster with your window treatment needs!

    Robert · Verified Buyer ·

  • Company review

    Blister did great!!! I sent the wrong measurements for my first shade and they replaced it at no charge, just paid for shipping. The second one fit perfectly and looks beautiful!! This is the second shade i bought from them and will continue in the future. The are very easy to work with and the quality of the shades is awesome and reasonably priced

    Response from Blindster

    Hi Elisa! We're so happy we were able to help get the right fit for your window! It's wonderful to hear that your second shade fits perfectly and looks beautiful. Thank you for coming back to Blindster for another purchase and for sharing your kind words about our products, quality, and pricing. We truly appreciate your continued trust and look forward to helping with your future projects!

    Elisa · Verified Buyer ·

  • Company review

    Joe F, Raleigh, US · Verified Buyer ·

  • Company review

    We ordered wood blinds from Blindster for our living and dining rooms and couldn't be happier. The quality is very good, and the color matched the website exactly, which isn't always the case when ordering online. Customer support was responsive and genuinely helpful. I had questions about ordering a multi-blind window, and they walked me through it clearly so I got the measurements and configuration right. A couple of the blinds arrived with slight imperfections on the ends from the wood cutting. I reached out, and they replaced three blinds with no questions asked. That kind of service is rare, and it made a real difference. I'd happily order from Blindster again and recommend them to anyone looking for quality wood blinds.

    Response from Blindster

    Hi Christian, we truly appreciate you taking the time to share such a great review! It's wonderful to hear that your new wood blinds look just as expected and that our team made the ordering process a smooth experience. While we're sorry that a few of your blinds arrived with imperfections, we're happy we could quickly resolve the issue with replacements. Thank you for trusting Blindster with your home and for recommending us to others. We hope to work with you again!

    Christian · Verified Buyer ·

  • Company review

    I was pleased with the order process and timelyness of the delivery . But a tiny bit disappointed with the color - it said "white". When I order white I mean WHITE - paper white. It doesn't match the other blinds that were already in the home we bought. I should have ordered from the same company that installed the others. Live and learn. I guess I'll have to order another one elsewhere.

    Response from Blindster

    Hi Denee, thank you for choosing Blindster and for taking the time to share your experience. I'm happy to hear your order arrived promptly and that the ordering process went smoothly. However, I'm sorry the white shade wasn't quite what you had in mind. A member of our customer service team will be reaching out to you to learn more about your concerns and explore how we may be able to assist. Thank you again for your feedback!

    Denee · Verified Buyer ·

  • Company review

    Isaac, Oakland, US ·

  • Company review

    Beautiful blinds. Service was escellent. Custom order arrived sooner then told. Installer Mike at " Blind for Eyes " was amazing in being familiar with Blindster and installed everything perfectly.

    Response from Blindster

    Hi Kathleen! We're so happy to hear everything came together perfectly! From the excellent service and early delivery to the beautiful bamboo shades and professional installation, it sounds like a wonderful experience all around. Thank you for trusting Blindster with your home!

    Kathleen · Verified Buyer ·

  • Company review

    David D, Pinehurst, US ·

  • Company review

    I am not all all happy with this purchase. I have not been able to call Blindster to discuss this problem yet but I will be reaching out. The blinds look very cheap. I have these type blinds in very window of my home. All of them hang straight and do not bow in the middle like this one does. I have ordered them mostly from Home Depot but at different times and different brands. None of them look like this blind I ordered from Blindster. It looks like a cheap plastic blind. It certainly wasnt cheap.

    Response from Blindster

    Hi Patrice, thank you for sharing your feedback. I'm sorry the blind didn't meet your expectations, particularly regarding its appearance. We want you to feel confident in your purchase and are sorry this hasn't been your experience. A member of our customer service team will reach out to you to discuss your concerns and provide further assistance. Thank you for bringing this to our attention!

    Patrice · Verified Buyer ·

  • Company review

    Fantastic customer service, great blinds!

    Response from Blindster

    Hi Susan, thank you for sharing your experience! We’re delighted to hear you had fantastic customer service and are enjoying the shades. We truly appreciate your kind words.

    Susan · Verified Buyer ·

  • Company review

    Ordering was good, excellent customer forward facing personnel. HOWEVER, I'm really disappointed with the way the blinds look and what has to be done to have them be level and look good. When pulling down the bottom rail very rarely stops at a horizontal level and must be manipulated to assure a level look. Other blinds that we have are very easy to pull down and ALWAYS the horizontal bottom rail is level without having to to adjust every time. Should have been disclosed!! Even though they are Super value blinds this issue should NOT occur!

    Response from Blindster

    Hi Randall, thank you for choosing Blindster and for your kind words about our customer service team. We’re sorry to hear you’re having trouble with the shades and that the bottom rails aren't consistently staying level when you lower them. We understand how frustrating it can be to have to adjust the shades each time to get them level. A member of our customer service team will be reaching out to you to learn more about what’s happening and help find a solution. Thank you again for bringing this to our attention and giving us the opportunity to assist you.

    Randall · Verified Buyer ·

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