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Where Genuine Design Meets Everyday Living
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The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.61
Based on 2,103 reviews
1,650 reviews with 5 stars · Clear filters
Received the blinds in a couple days. Did not open the box yet. Have to take them to our vacation home to install.
Response from Blindster
Hi Randy, thanks for letting us know. Glad to hear the shades arrived quickly. If you need any help when you take them to your vacation home, feel free to reach out.
Randy · Verified Buyer ·
Can’t tell you how pleased we are with Blindster. From samples- ordering - delivery- installing. Staff were helpful and patient. We chose roller shade w a valance. Looks and performs great.
Response from Blindster
Thank you for such a wonderful review Andy! I'm thrilled to hear you had a great experience with Blindster from choosing your samples to installing your new roller shade. It's especially nice to know our team was helpful and patient throughout the process. I'm glad your shade looks great and performs just as you hoped. Thank you for choosing Blindster!
Andy · Verified Buyer ·
Thanks for the great service
Response from Blindster
Hi Laura, we’re very sorry to hear about the issues you experienced with all five of your solar shades. We understand how frustrating it must have been to deal with the chains getting stuck and the shades being difficult to operate, especially after making multiple attempts to correct the problems. Had we known about these issues while the shades were still in use, we would have been happy to provide troubleshooting steps or send replacement parts when applicable to help resolve the problems. We’re sorry we didn’t have the opportunity to assist you before you decided to replace the shades. A member of our team will reach out to you in a separate email.
Laura · Verified Buyer ·
I have been so pleased with Blindster, in every way. Prices and quality of the blinds are excellent and the speed of delivery is amazing for custom blinds. I reversed my measurements, so my blinds weren't the right size... completely my fault... and Blindster send me 2 new blinds without question. I just had to pay for shipping. Now, that's service! I have used Blindster for a dozen projects and each time my expectations are exceeded. A great company!
Response from Blindster
Hi Nancy, thank you so much for your wonderful review and for being such a loyal Blindster customer! We're thrilled to hear that you've been pleased with the quality, pricing, and delivery times of your custom blinds. Measuring can be tricky, so we're glad we were able to help with replacement blinds and get you the correct sizes. Most of all, thank you for trusting Blindster with a dozen projects over the years. Your continued business means so much to us, and we're honored to have exceeded your expectations each time!
Nancy · Verified Buyer ·
When I ordered my shade, the SHOP app overrode my new address that I entered, and put my old one in, so it went to the wrong address. Lola in customer service was wonderful to work with, making sure a replacement shade was sent to me new address. Her level of communication and customer care are outstanding. Thank you, Blindster!
Response from Blindster
Hi Lisa, thank you for your order! I’m sorry to hear that your shade was shipped to your previous address and that you never received it. A member of our customer service team will reach out to you to discuss this further and help determine the next steps. We appreciate your patience!
Lisa · Verified Buyer ·
I ordered the wrong size and didn’t care for the color I choose. They sent swatches of colors I was looking at. Came immediately. Choose the color I liked and corrected measurements. Can’t wait to get them. The ones ordered incorrectly I just donated to a charity. Very easy to deal with.
Response from Blindster
Hi Sherry, thank you so much for sharing your experience! We’re glad our team was able to help you explore color options and get your measurements corrected so you can feel confident about your new shades. It’s wonderful to hear the process was easy, and we hope you absolutely love your new order when it arrives. We truly appreciate you choosing Blindster!
Sherry · Verified Buyer ·
I am so glad we found Blindster! We have put new blinds in three of our rooms, and they look so great!!! On our last order, I put in a wrong number for a measurement. Fortunately, I saw my mistake, called a customer service representative and had it fixed before it went into production. The person I spoke with was lovely and helpful. I will continue to use Blindster in the future.
Amy · Verified Buyer ·
Received products in a timely manner and fit perfect. I wish I had ordered samples first, though. The color of the shades I got weren't exactly as I thought they would be
Kathleen · Verified Buyer ·
This was our 3rd order from Blindster and we are very happy with the quality of the products. The main complaint from my husband who installed them is that the screws that affix the cassette to the frame use flat head screws rather than Phillip's head. Otherwise, install was fine. We will have to recharge our blinds periodically but that's ok.
Carole · Verified Buyer ·
Very impressed! Perfect sizing instructions. Color match (cherry) almost indistinguishable from my existing trim.
James · Verified Buyer ·
I love the style & look of the blinds. But I ordered last year for my livingroom, office & bedroom and many are ripped which doesn't look good. It was costly to purchase and I really didn't think I would need the insurance on them-but now I know! Replaced 1 recently (as we're now depending only on Social Security) and added insurance. Don't know when I can replace the rest.
Response from Blindster
Hi Yvonne, thank you for your review and for your latest order with us. We’re so sorry to hear that several of your shades have ripped, as this is certainly unusual and not what we’d expect. We understand how disappointing that must be, especially after making a significant investment in your window treatments. A member of our customer service team will be reaching out to you directly to look into this further and see how we can help. We truly appreciate you giving us the opportunity to assist.
Yvonne, Schererville, US · Verified Buyer ·
What a wonderful company. I had thought I followed the specific instructions on how to measure and received my blinds and they were not correct. I called and spoke with Maribel, who was lovely and walked me through the measuring process again. She told me not to worry and that they would make it right and I would just pay the shipping on the re- make. I will donate the original blind to someone who needs. I love this. Pass along the love.❤️
Response from Blindster
Hi Ann Marie, thank you for sharing your wonderful experience! We’re thrilled to hear that Maribel was able to assist you and make the process easier. We’re always happy to help get things right when something doesn’t go as planned. We especially love that you’re donating the original shade to someone in need. Thank you for your kindness and for choosing Blindster!
Ann m · Verified Buyer ·
