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What customers say about it, in their own words.
Questions & Answers (131)4.75
Based on 1,691 reviews
Summarized by AI from customer reviews
Customers praise how perfectly these blinds measure up to their windows and seamlessly replace old ones with effortless installation completed in just minutes. They love the precise custom sizing and flawless alignment that deliver a high-end look at an affordable price. The cordless design and smooth operation consistently impress users, who express complete satisfaction with how well they fit and function in their homes.
36 reviews with 3 stars · Clear filters
They are nice but one set of blinds did not fit the window. The exchange period is only ten days and we hung them on day eleven due to being busy with our move to a new house, so we couldn't get those exchanged.
Response from Blindster
So sorry for this issue Devon! I will contact you immediately regarding this problem and we'll get it taken care of for you. Again, so sorry for any inconvenience.
Devon C ·
I only gave it a 3 star because it has 2 sets of pull cords instead of a wand to adjust the light opening. Otherwise they are perfect for my window. My husband and installer said the screws were the cheapest ever!
Response from Blindster
Hi Mary, We're glad to hear you're happy with the blinds. Thank you for your feedback regarding the pull cords and screws. We hope these blinds continue to make you happy.
Mary D ·
The valance on 1 of the 3 blinds I ordered was cut 1 inch too short. It took multiple phone calls and emails to get the problem resolved. The customer service representative could only forward information to the manufacturer and wait for their response. If one of my customers has a complaint about a product I solve it and don't wait for the manufacturer to decide if they will replace it at no cost. I'll deal with my vendor and not make it the customer's problem. Makes me worry about how much trouble I would have had if problem had been my fault due to my mis - measurement or something.
Response from Blindster
Sharon, I am so sorry you had to deal with this hassle. The problem should've been solved with the first call and since it wasn't, we apologize for that. We hope in the future to make this process easy and painless.
Sharon ·
I purchased three sets of blinds. Two were fine. One is only able to close fully in the down position. It should be able to close either in the down or the up position. The blinds will not fully close in the up position due to poor construction/assembly.
Response from Blindster
Hello Kevin, I am sorry the blinds arrived with a defective tilt. Some times in shipping the tilt gets knocked around and needs to be re-positioned. We will email you some troubleshooting and if that does not work we will remake the blind for you.
Kevin ·
I ordered four sets of blinds. 3 worked fine. However the fourth was too long. I had to get some metal snips and cut it down to fit my window. Was pretty inconvenient. I checked the measurements that I sent and they were right. Not sure what happened.
Response from Blindster
Hello Michael, I am sorry that there is an issue with the order and that you had to make some modifications. We will call you to discuss your order and see what else we can do to help resolve the issue you had with the blind.
Michael ·
Wrong size. I can't believe I measured wrong. My window is 30.5" wide and I was sent a blind that is 20" wide.
Response from Blindster
Hello Daniel, I am sorry that your 2" Faux wood blind did not fit in your window opening. We will contact you directly to go over some of our options for your order.
Daniel ·
Bought blinds for the entire house, all were good quality and excellent price. However, 2 were not operating properly and I have had difficultly with a return and replacement. They don't return responses well to inquiries and requests for a return.
Response from Blindster
I'm sorry you haven't gotten the service you expected. I will call you to get this resolved.
Kurt ·
Three stars because although the blinds are up and look perfect there were some issues. First I had issues with FedEx delivery and it cost 4 days (I don't blame Blindster but...). Second there were quality control issues. Specifically there were no instructions in any of the 6 boxes of blinds (I managed). One blind was a foot too short (Customer service promptly had a new one made and shipped). One blind wasn't assembled properly on the tilt mechanism (I slid it together and it is working fine). Another blind did not come with the center support (the replacement blind had one so I am good there). In summary, I like the blinds but the hassle made me give 3 stars. I would probably buy from them again because the price vs. quality is good.
Response from Blindster
I'm sorry you had so many issues with your order. I will send this information to the factory so they can take the corrective measures to improve their quality control procedures. I apologize for the inconvenience and thank you for your patience.
Jd ·
Site is extremely user friendly and pricing is very competitive. Shipped and received right on time. Well done
Chzoegall ·
The ordering process, tools, installation and cut to order part of the process was absolutely wonderful. They are quality blinds, easily installed, and enhance the room they were installed in. The only criticism I could have is that I wish the differences between the Super Value Faux and Faux were a little more obvious. I wish when ordering it had been much, much more obvious that the Super Value didn't have wood grain in their appearance. That was a bit disappointing, but not enough to change the order. The other item is that a couple of the blinds are harder to get to set when raising them. The small pin that should lock the strings in place on the two large sets we ordered don't want to cooperate. But considering we only raise them to clean the windows, it wasn't worth the trouble of taking them back down, repacking, and shipping back. We really are overall very satisfied and believe they are worth every penny... and more.
Ctrobbins1124 ·
It looks great and are decent quality. I would definitely recommend to a friend and would buy here again in the future.
Becky.Hartley ·
The products came quickly. Quality appears to be o.k. for the money but screws and metal bracket are missing. I placed 2 separate orders for a total of 3 blinds, 2 of them have screws and metal brackets missing, only one came with everything complete.
Response from Blindster
I'm sorry you had a problem with your order. I show that we have sent you all the parts you need to complete this order. I apologize for the inconvenience and appreciate your patience.
Chicken200 ·
