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What customers say about it, in their own words.
Questions & Answers (157)4.72
Based on 3,870 reviews
Summarized by AI from customer reviews
Customers love how these blinds fit perfectly with accurate measurements that match their windows precisely. The sleek appearance and high-quality construction enhance any room's aesthetic beautifully. Many customers are so satisfied they've ordered multiple sets and plan to replace all their blinds with this product.
125 reviews with 3 stars · Clear filters
The blinds are great, but the screws included for installation were so cheap they kept getting stripped by the screwdriver/drill. I had to purchase anchors and better screws at the hardware store.
Response from Blindster
Hello Glynn, I am sorry there is an issue with your 2" deluxe faux wood blinds. We will contact you to discuss your order.
Glynn ·
Service was as indicated on the website (easy selection, ordering and timing met expectations). I elected to go with this online option under recommendation even though the price was higher than a box store. Blinds were of good quality except packaging could have been better reinforced as two of the six blinds were slightly damaged (on the main support beam) but still operational. Also, due to a miscalculation, the blinds were about 2-3 inches shorter than needed (due to there placement). and do not quite reach the window sill. Furthermore, there was not any additional string to work with at the bottom to lengthen them a bit. Unfortunately, when looking into a possible return, blindster charges shipping AND the cost if any of difference in new blinds. Since I need longer blinds, this would be around $200, so guess I will just have to deal with them.... would recommend using a box store in future.
Response from Blindster
Hello Jason, I am sorry you had an issue with the size of your 2" Deluxe Faux Wood Blinds. We will contact you directly to go over your options for your order.
Jason ·
Difficult to lower and raise
Response from Blindster
Hello Robert, I am sorry there is an issue with your 2" Deluxe Faux Wood Blinds. We will contact you directly to get a replacement sent out to you.
Robert ·
i expected a better blind . disappointed
Response from Blindster
I'm sorry you aren' t completely happy with your blinds. I will call you to see if we can resolve your issues.
Sherrie ·
I purchased 3 of these. For all 3 of them, the tilt mechanism did not work. I had to slide the white plastic sleeve across the bar and through the tilt mechanism. After that, they work fine and look good.
Tom ·
The longer blind was bent at the top. The delivery man dragged the blinds up our steps like a Christmas tree. It did not affect the operation of the blind but could have. If he did it, someone else may have as well. Also, the longer blind sages in the middle when up. Didn't expect that.
Response from Blindster
I'm sorry you aren' t happy with your blinds. I will call you to get everything resolved.
Gary ·
Lack of quality control. 4 of the six we bought had a piece (rubber Grommet) that had fallen of the lift/turn rod. Fortunately they were still in the box and I could put it on myself by looking at one that did work. Three of the six smelled like petroleum when they came out of the box. They had to air out for a couple of days. Did not expect the absolute high end but certainly expected better
Response from Blindster
I'm so sorry you had a problem with your blinds. I will call you to make sure that everything is resolved.
Catherine ·
We had to wait longer than we hoped for the blinds to be delivered. When they got here most of the blinds were not cut correctly. Instead of going through the hassle of calling, sending them back and then waiting for another shipment we chose to put blocks in the window to fasten them correctly.
Response from Blindster
I'm sorry you had a problem with your blinds. I will call you to get this resolved.
April ·
The blinds are nice and easy to install but we found the valance difficult to install and could not get them (we ordered 5 blinds) straight/even across the top. I hate how they look and since I don't intend to use drapes I'm not happy. Also, the first order we received (wood blinds, much happier w/those) came very quick; this order took an extra 1 1/2 weeks to be delivered. However, one of the blinds from my original order was missing the support and the valance was scratched. I called customer service 3 weeks ago and am still waiting for the support and a new valance.
Response from Blindster
I'm so sorry for the problems you are having with your blinds. I will call you to make sure everything is resolved.
Pamela D ·
The windup for one of the blinds was very tight, I could not get one of the blinds to change the angle of the slats. This is the third order we have made and every order has had at least one thing that doesn't work.
Response from Blindster
I'm sorry you have had problems with your blinds. I will call you to get this resolved.
John M ·
Blinds are very nice but ordered 2 and both came damaged. Customer service was great and replaced both but when replacements came one was slightly damaged from shipping. I know customer service would replace but I don't want to wait for another 2 weeks.
Maureen ·
Need to put written instructions in every box!
James ·
