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What customers say about it, in their own words.
Questions & Answers (157)4.72
Based on 3,870 reviews
Summarized by AI from customer reviews
Customers love how these blinds fit perfectly with accurate measurements that match their windows precisely. The sleek appearance and high-quality construction enhance any room's aesthetic beautifully. Many customers are so satisfied they've ordered multiple sets and plan to replace all their blinds with this product.
125 reviews with 3 stars · Clear filters
They look decent but they fell down after about 3 weeks
Response from Blindster
Hello Kelly, I have just sent you an email regarding your order so that we can get this issue taken care of. We want to ensure you are satisfied. I am so sorry for the inconvenience.
Kelly ·
I like the cordless blind but it seems I have to pull a little hard, I hope the cord lasts years.
Response from Blindster
Hi Bradley, thank you so much for the review. I will contact regarding your blind so that we can get you taken care of. Thanks for being a great Blindster customer!
Brad ·
The mechanism for the wand on the blinds are hard to turn. One of them broke. Can it be replaced? The hangers work good, and they look good.
Response from Blindster
Hi Don, I am so sorry to hear about the issue about one of the wands breaking. I will email you in regards to this issue so that we can get a new wand sent out. I am so happy to hear that the installation went smooth and the blinds look good! Thank you for your review!
Don ·
The blinds are very heavy and difficult to pull down. Ended up pulling them off the tape first time and had to drill and attach with screws. They don't close all the way so sun can still get in. Did not receive any of the hardware for putting on the valances. I don't recommend the no tools 2 inch cordless faux wood blinds. I wish I had purchased the type that requires attached hardware.
Response from Blindster
Hi Stacie, we sent valance clips, standard brackets and an image request for the issue. I am very sorry for the inconvenience.
Stacie ·
My first order was just barely too snug despite my measurements on top, middle, and bottom. I ordered another set of the same blinds with slightly less width and they fit perfectly. Unfortunately in both sets of blinds, the valence did not come with the clips alluded to in the instructions. Also the set of instructions was different for the blinds, which was confusing at first.
Response from Blindster
Hi Brandon, we have sent an additional set of valance clips for both orders. We also provided for information about our Fit or Free guarantee to see if we can improve the fit of the blinds. I am very sorry for the inconvenience.
Brandon ·
I have purchased the 2" faux blinds from Blindster before and like dealing with your company. This time I received the draw-less blinds. I like the quality of the blinds themselves. There are two things I am not happy with: First, the lowest operative slat remains partially open when the blinds are lowered to just above the sill. Second, the plastic valance clips are virtually impossible to clip in when the blinds are in place. I gave up and purchased epoxy and magnets to mount the balances. I look forward to dealing with Blindster again. Please look into these issues. Thank you! Jim Eubank
Response from Blindster
Hi James, we have sent you an email requesting images of this issue. We hope to get this resolved for you as soon as possible. I am very sorry for the inconvenience.
James ·
Alcohol pads were not big enough to cover area where sticky backed brackets were going to be placed. I let the brackets set for 24 hours before I hung the blinds in them. But they are sagging on one side, coming unstuck already. The blinds are so heavy, my shoulders and upper back hurt from hanging them in 3 rooms. They looked ok when I installed the head rails, but now they look kind of cock-eyed due to the brackets coming loose. Also, when they first arrived, the boxes were missing the valance clips and the center support brackets.
Response from Blindster
Hi Diane, we have sent out new brackets for your order and requested several images of your issues. I am very sorry about the inconvenience and we hope to get this resolved as soon as possible.
Diane ·
if you have never install blinds and do not have any idea, the instructions provided are not good. After checking a couple of Youtube videos, the installation was easy! I liked the price and the look. However, 2 of the 6 blinds I bought are slightly crooked. I have tried many things moving the strings but it seems the strings were not cut all the same length. It annoys me.
Response from Blindster
Hey Isolda, thank you so much for the review. I will contact you immediately regarding the crooked blinds so we can get you taken care of. Thanks for being a great Blindster customer!
Isolda G ·
Blinds were of good quality but I had an issue with one of my blinds. I received information from support but I believe that that information will not work with the situation that I have with my blinds I have resubmitted another complaint and you have yet to her as to what they will do to resolve the problem. The corrective action asked me to do I believe will not correct the problem I believe it has to be done from the top of the Blind and not adjusted from the bottom fan of the blind. I have resubmitted another email with pictures on where I think that problem needs to be fixed and so as of now I'm not really satisfied with the customer follow up on my complaint. Also the staff seemed a little irritated that I was questioning on how to repair and what I thought would be the way to repair the blind
Response from Blindster
Hi Donald, I am so sorry for the inconvenience. I have reached out to you regarding the issues with the blinds so we can get it addressed and taken care of for you. Thank you for choosing Blindster.
Donald B ·
The blinds seem ok as far as quality goes...one of the two sets had a misadjusted cord that appeared to bind the blinds, preventing the slats from opening at first. Looked like whoever built it might not have tested it thoroughly. I worked with it and finally did get the blinds to open properly, but the spot where it is bound up and bowed (middle, top slat) still looks like it was just done tighter than the two side cords. Parts were in a box wrapped in plastic on one, not on the other; cardboard and foam protectors were between the slats on one and not on the other. Adjusting cords were super-long on one, and a more workable length on the other...small things like that...QC problems, it looks like to me. Other than that...the blinds look decent. They are overpriced if you don't get them on sale, though...
Response from Blindster
Hi Randy, we have contacted you regarding this issue, please refer to your email for a resolution to this issue. I sincerely apologize and thank you for reaching out.
Randy ·
The blinds arrived in good condition, fit the windows perfectly and were easy to install, but.... out of the 12 I ordered, 5 were filthy! They had a gray dusty film all over the slats. They washed off ok with 409 but it took me over 5 hours to wipe them all down! Not what I wanted or planned to do with brand new blinds! I didn't notice the dirt until they were installed as I didn't lower them until then. The windows were spotless and the trim was newly painted, so the dirt had to come from inside the package. One of my least favorite things to do is cleaning blinds. If I had realized how much work it would to make them look decent I may not have ordered them. If I ever order more, I will inspect the slats before hanging them and send them right back if they're dirty!
Response from Blindster
I am so sorry to hear about this Janet, it sounds like we really dropped the ball here. We'll be happy to make it up to you in the future. I'm very sorry you had to spend time cleaning the blinds, we want to ensure your blinds come ready to hang, spotless in the future.
Janet ·
Ordered 17 sets of blinds. All but one worked fine. The one that does not work, in fairness, I have not contacted the company about yet. The hardware (screws) are cheaply made and do not function properly with a 1/4 nut driver. (Their supposed size) because of cheap construction. Forcing the use of a Phillips screw driver; Which is OK, but much more exacting than using the nut driver would have been. The quality of the blinds was similar to what I have purchased in the past from the box stores, however with the 50% Rush discount, they were much less expensive. The Valance is cut to the length of the blinds and does not allow for any overhang to cover the mounting hardware.
Response from Blindster
Hi G.F., I'm sorry to hear about the blind that doesn't work that well. I will contact you immediately and we'll get this taken care of. Thank you for your feedback and we're sorry for the inconvenience.
Frank ·
