Faux means Fake
Faux means Fake
- Ease of Installation
- 5 out of 5
- Quality of Product
- 2 out of 5
- Value of Product
- 2 out of 5
Javier ·
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What customers say about it, in their own words.
Questions & Answers (157)4.72
Based on 3,870 reviews
Summarized by AI from customer reviews
Customers love how these blinds fit perfectly with accurate measurements that match their windows precisely. The sleek appearance and high-quality construction enhance any room's aesthetic beautifully. Many customers are so satisfied they've ordered multiple sets and plan to replace all their blinds with this product.
125 reviews with 3 stars · Clear filters
Faux means Fake
Javier ·
2 of the 3 blinds I ordered done stay down all the way.
Response from Blindster
Hello Adam, thank you so much for your review and notifying us of this issue. We will send you an email at once so that we can get this taken care of for you. We do have some troubleshooting tips that will correct this. I apologize for the inconvenience.
Adam ·
I am giving it an okay review because the top doesn't close as tightly as i would like it to and there is a gap that lets the light in.
Response from Blindster
Hello Margaret, thank you for your review. We are going to send you an email regarding your shade so that we can get you taken care of. There are some troubleshooting tips we can provide that will correct this issue for you. I am very sorry for the inconvenience.
Margaret ·
We install the blackout blind to have a complete dark room. However, we still see light coming from above and a little CV on the side.
Response from Blindster
Hi Brasilia, We're going to send you an email regarding your order so that we can go over a few options in order to get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.
Brasilia ·
Quality is good, appearance good. Center latch raise/lower button is stiff, difficult to use. I have another brand with no latch that is a pleasure to raise/lower. Fit was good, except that two of five blinds were too short. There needs to be enough excess length to allow the blind to lower all the way. I suggest ordering the length an inch or two longer, as the factory excess beyond the length measurement is insufficient.
Response from Blindster
Hello Philip, I'm so sorry for the issue with the length on these we've sent you an email on 12/30 requesting photos of the shades so that we can get this looked into for you. We will have that email recent momentarily.
Philip ·
Love the shades but hate the mounting hardware...when not perfectly placed the shades fall down.
Response from Blindster
Hello Debra, I am so sorry that your shades are falling out of the hardware. I noticed that these were outside mount and I wondered if maybe the hardware is just a little too far apart? Please give us a call at 888-256-8672 option "2" for customer service and we'd be happy to get this looked into for you. I apologize again for the inconvenience.
Debra ·
A bought these "same" blinds a couple of years ago for a different room. I would give those 4.5 stars. When my old blinds in a different room finally gave out, I was happy to order more. The "same" blinds seem much cheaper. They are harder to put up and down, and the plastic bars bend a bit, whereas the older ones did not. I'm not sure if I will order again from Blindster based on these blinds.
Response from Blindster
Thank you so much for your feedback Kim. If you'd like to find a different type of shade you like better, please give us a call and we'll be happy to walk you through your options. Thanks for shopping with Blindster.com!
Kim ·
They don't seem to be as good of quality as the previous one's I purchased from you guys about a year ago.
Response from Blindster
Thank you for your feedback, James. If you'd like to find a different shade that you like better, please give us a call and we'll be happy to walk you through your options. Thanks for shopping with Blindster!
James ·
I like the blinds, the color is true. However it is impossible to reach the top because the blind is 76" long and 25" of from the floor. There is no wand available to equally pull the top down and using a long hook will tilt the blind and pull it down unevenly
Response from Blindster
I'm glad to hear that you like the shades, Charles, and that the color is working out for you! I do apologize that these shades do not come with any sort of wand attachment to assist with reaching, if you'd like to find a product you like better, please give us a call and we'll be happy to walk you through your options. Thanks for shopping with Blindster.com!
Charles ·
I ordered 3 inside-mount, motorized blinds and they work well, but I didn't receive the remote I ordered until after I informed Customer Service that it didn't arrive with the blinds. Therefore the blinds we not pre-programmed. Also, all of the blinds were more than 1/4 inch shorter than the measurements I provided, leaving a gap on each side. I was sent two replacement blinds at no cost, but the 3rd blind was deemed to be within tolerance, so I didn't get a replacement for that one. The two replacements are still shorter than I'd like them to be. I probably will not purchase anymore inside mount blinds from Blindster.
Response from Blindster
Thank you so much for your feedback and review, Hani, and I apologize that the remote was initially left off the order. I'm happy to hear that the motorization is working well for you now. Fabric deduction on these roller shades is approximately 1 1/8 - 1 1/2" narrower than the width ordered in order to account for the end components on both sides, please give us a call if the replacement shades are of a greater deduction than that and we'd be happy to look into this deeper for you and get you taken care of. Thank you so much for shopping with Blindster.com!
Hani ·
The shades do the job but I had to request a replacement for one because the roller retraction mechanism failed and the shade wouldn't roll up all the way. So far, the replacement is working fine.
Response from Blindster
Thank you for your feedback, Neal! I'm happy to hear the new shade is working out well for you. Thank you for choosing Blindster.com!
Neal ·
Valance could have been longer
Response from Blindster
Hello John, I am going to send you out a separate email so that we can look into this issue and get you taken care of. I apologize that the valance was not wide enough.
John ·