2 Inch Deluxe Cordless Faux Wood Blinds Reviews

Customer Reviews

25 reviews with 1 stars · Clear filters

• Very unhappy

  The blinds are too short. One has less slats than the other. I have been back and forth with your customer service department and am getting the "run around" I just wanted what I paid for and that seems like it's not going to happen. I have several windows I wanted to purchase blinds for but it won't be from this company !!!!!!!

  Response from Blindster

  Hello Debra, I am sorry to hear that one of our blinds arrived to short. I know that we were having trouble receiving your pictures but as of today the Customer Service Representative was able to get your pictures. I will follow up with her and make sure that she has your pictures. Thank you so much for your patience and I will make sure that this gets resolved for you.

  Debra · October 27, 2017

• Damaged

  I contacted you about all of the blinds being damaged and have still yet to hear anything back about what we are doing

  Response from Blindster

  Hello Casey, I am sorry to read that your blinds are damaged and that you have not been able to get a hold of us. We will contact you directly to resolve the outstanding issues.

  Casey · October 19, 2017

• Broken!

  First one arrived broken... replacement broken too. Am requesting full refund today!

  Response from Blindster

  Hello Kristin, I am so sorry there is an issue with your original and your remake of the 2" Deluxe faux wood blinds. I will contact you directly to discuss your order.

  Kristin · October 15, 2017

• Disappointed

  When I ordered my blindster blinds using their website I was told the 10 inch width would only allow me to order a center Rod blind angle adjustment. So I did. I received a 10 inch wide blind with long strings on both left and right side. Second the top blind or slat is crooked because the stringing of the blinds had some sort of problem. Third when I noticed when I ordered if I increased the with the Blind by 1/8 inch the price about doubled. Strange... Maybe it means that the extra eighth of an inch required cutting and the ten inches didn't regardless I don't think I'll order from blindster again.

  Response from Blindster

  Hello John, I am sorry there was an issue with your 2" Deluxe Faux Wood Blind. We will contact you directly to go over some options for your order.

  John · October 8, 2017

• Garbage

  Super unhappy with the purchace

  Response from Blindster

  I'm very sorry that you' re unhappy with your order most recent. If you can please send pictures to [email protected] we will gladly remake the blinds at no charge. Customer satisfaction is very important to us and I hope you' ll give us a chance to make things right.

  Gregory · September 8, 2017

• Had trouble with adjusting blinds

  Had trouble with adjusting blinds

  Response from Blindster

  I'm sorry you had to adjust the tilt mechanism. I have let the factory know about your problems and will contact you to make sure everything is resolved.

  C · August 29, 2017

• Settle 2" faux blind

  Arrived with zero instructions, finally figured out how the valance attached. After hanging, the top blind had a large gap at top when closed allowing unwanted light and lack of privacy at night. Also the blinds appeared to be wavy or sagging in appearance. Sent letter of complaint and was told to keep old blind and that a new one would be sent to me. However as of last Saturday it had not arrived yet. Hopefully the replacement will be of better quality.

  Response from Blindster

  I'm sorry you had a problem with your fauxwood blinds. I will check the status of your remake and call you with the details. I apologize for the inconvenience.

  Rich · July 24, 2017

• They were bent when they

  They were bent when they came and don't work good when you pull stings to open. Poor quality blinds!

  Response from Blindster

  I'm sorry your blinds were bend when they were delivered. It sounds like they were damaged in shipping. I will call you to get this resolved.

  Russell · July 7, 2017

• Nothing "Deluxe" about these blinds....

  Not only has the purchase process been a nightmare but the quality is sub-par, at best. A third of the blinds came defective. The tilt mechanism did not work. Another third were cut too big. The process to get the whole thing rectified has been nothing short of unpleasant. The blinds that did work and were of proper size feel like the cheapest faux-wood blinds I've ever used. I'm not expecting a million dollar product at a drastic discount.... but I'd like something on-par with the big box stores. I'd love to just return them all... but then I'd be out a hundred bucks plus on shipping. Lesson learned... buy somewhere reputable and in-person.

  Response from Blindster

  I'm sorry you are unhappy with the blinds. Per our telephone discussions, all we need are photos showing that the blinds were made to the incorrect size. The factory will remake any blinds that are made to the incorrect size at no charge. If you need the blinds remade to a new size we can do that under our Fit or Free Policy. We will remake the 3 blinds with defective tilts at no charge or refund you the cost of these blinds (your choice). You also can return the remaining blinds under our Satisfaction Guarantee for a refund of the cost of all the blinds returned.

  Brad · July 30, 2016

• Bait and switch!!!! $16,90 starting price ended up at $42.20....SIZE MATTERS!!!! 2" Faux Wood....Need 24x24 for $16.90 price.....

  SEE ABOVE!!!!!

  Response from Blindster

  I'm sorry you feel that this is a bait and switch situation but it certainly is not. For custom-sized window coverings, the size will always affect the price. Even the blinds you buy in the big box stores vary in price depending on the size purchased.

  Greg · January 17, 2016

• Blinds

  I ordered two fairly narrow blinds for windows on either side of our front door. The fit great and look good HOWEVER....I didn't realize that this particular product does not retract. Blinds can be adjusted for pitch but cannot be pulled up or let down. It was probably my mistake but, when shopping and trying to save a buck, be aware of the features.

  Response from Blindster

  I'm sorry you didn't realize the the blinds would not lift. Horizontal blinds at narrow widths (varies by product but this product starts at 11 inches and under) only have room in the headrail for 1 mechanisms. Tilting is the usual way to open and close a blind. All of the specification information is listed on each product category on our website.

  Allen · October 8, 2015

• Deluxe is the wrong word

  Bought for my house thinking they would be nicer than the "Super Value" blinds. WRONG! They are the Exact same as far as I could tell. These were assembled even more carelessly than the "Super" cheap blinds. The build quality was terrible; there were burrs where the top metal housing was cut, parts were missing for installation, some parts were bent, and pull cords had missing brass rings. They just really looks cheesy. One of the top trim pieces had a big build sticker on the front surface, had to use goo-gone to remove. Pulls strings draped to the floor while blinds down; perfect for children to yank on. Lead time was terrible too.

  Response from Blindster

  I'm sorry you are not happy with your blinds. I have left you a voicemail so that we can speak about what needs to be done to resolve your quality issues. We will take care of these issues as quickly as possible. Thank you!

  Mdpawley · June 14, 2015