Good value for the money
Everything I expected. The only negative was one of the valances did not ship. But all else was as expected
Howard ·
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Questions & Answers (99)4.65
Based on 1,395 reviews
Summarized by AI from customer reviews
Customers love how perfectly these blinds match their window measurements with precise custom sizing that ensures a flawless look. The high-quality construction and smooth operation deliver reliable, accurate fit with no alignment or dimension issues. Many customers appreciate the easy installation and plan to order again due to their satisfaction with the perfect fit.
56 reviews with 3 stars · Clear filters
Everything I expected. The only negative was one of the valances did not ship. But all else was as expected
Howard ·
good product @ good price for someone who can do the labor part themselves
Atee1 ·
the very top of the sandstone #110 looks as i thought it would, but the actual blind appears to be alabaster as the other ones i ordered
Response from Blindster
I'm so sorry you have a blind that is not right. Please send me a photo and I will get you a new blind right away. I am calling you so we can get this taken care of right away.
Eajr4444 ·
I did not understand the instruction and am waiting for one of my grandchildren to get my shades installed.
Response from Blindster
One of our customer service team members will call right away to see if we can help.
Gregorypischea ·
Your website asks for the size of the blind but does not warn that you decide to make the blinds 1" shorter. I ordered what I needed taking into consideration the allowance for the brackets but you took 1/2" off my request, my blinds are short. Also one blind was damaged and there were too few clips for the valances. I called you on these issues and was told that the 1/2" reduction was noted in the fine print lower down. It neede to be up where you ask for size!!! I was asked to pay $30 for replacements and to take pictures of the damage. Your respose did not live up to your radio advertizsing of "complete satisfaction". I finally got the clips in the mail.
Response from Blindster
I'm sorry you did not find our measuring instructions clear. Our instructions do state that you should use the window opening width (smallest of the width measurements at the top, middle & bottom of the window) when ordering inside mount blinds. All factories that make window coverings for us (and all factories that I am aware of in the United States) take a width deduction when making blinds/shades to be mounted inside the window. For horizontal blinds the normal deduction is 1/2 inch. We can remake the damaged blind at no charge but we will need a photo to send to the factory. FedEx will not honor a damage claim without photographic proof. However, the factory will not remake a blind at a new size for no charge. I will contact you directly to see if you want to get a new blind under our Fit or Free Policy. Or you can return the blinds for a refund of the cost of the blinds under our Satisfaction Guarantee. Thank you for your understanding.
Donsaynor ·
It was easier to order the blinds from my desktop instead of dealing with a CSR from Home depot or lowes that was not knowledgeable or could care less. The blinds are perfect. If you are not comfortable measuring yourself, then dont do it. Have a professional measure and order online.
Brianfsutera ·
Installed on garage windows for security; good product for that; not sure if the quality would be good enough for home but served our purposes nicely.
Maddoxlegal ·
Blinds are good quality but not the easiest to install. Some parts (spacer blocks and center support) were missing so I had to call to have them sent to me.
Rn R ·
They went up easily, looks good, and they fit! I was really scared that they may not fit properly but they got all the measurements correct.
Jackyselman ·
Blinds arrived on time, well protected from shipping damage. A little problem with installation because of clearance with the hinge
Jcaliguri ·
Did not come with a center support or spacers that were both needed. Lower quality caused sagging. support brackets are flimsy.
Response from Blindster
I'm sorry you aren't completely satisfied. Generally blinds under 60" wide do not need center support brackets and spacer blocks are only sent with the order when they are ordered with the blinds. I will get both parts sent to you right away.
Josephk ·
blinds were sent by Fedex Home delivery to my Business, which made no sense and delayed delivery.I Had to call Fedex and have them change to regular Ground service. After installing, they looked fine, however the mechanism to release does not work. Blinds will not drop on their own, but need assistance. Have never seen that before. Normally you pull the blinds up, and set the lock one way, and release it the opposite direction and they drop, or should. These don't. Have since purchased other blinds for other rooms, and they work just fine. Will probably replace these with another companies blinds
Response from Blindster
I'm sorry you are not happy with your blinds. I will contact you directly to take care of the issues you are having with the blinds.
Pawbill ·