Blinds were promptly delivered,measurements perfect and installation quite simple.However,the box they came in appeared to have been dropped from a height right on it's end.The damage to the product had to be fixed by me before installation.Several pieces were bent out of shape,the recoil rod displaced and further adjustments were required before it could be used.At fault?The delivery company that left it without it being signed for and the unacceptable packaging that appears to be inadequate for rough handling.Was damage severe?No,but I was able to correct it whereas someone else might have been unable to.
Response from Blindster
I'm sorry you had a problem with ship damage. Controlling ship damage is one of the biggest challenges for our factories. Window coverings are heavy and oddly shaped when compared to most packages. I'm glad you were able to get everything fixed. I will contact you directly to see if everything is still OK.